Pioneers Of Possible podcast

#Tech #Tech News #IBM Services

24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Pioneers of Possible

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Welcome to Pioneers of Possible, an IBM original series dedicated to learning more about IBM experts and clients. Each episode gives a look at how leaders are able to pioneer new tech solutions. To learn more visit www.ibm.com/services/expert-advice/.

8 епізодів

Pioneers of Possible

updated 7 років тому

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8 епізодів

#Tech #Tech News #IBM Services

Усі епізоди

1
The Importance of Business Resilience with Pat Corcoran 11:35

7 years тому11:35

11:35

In this episode, we chat with Pat Corcoran, Global Strategy Executive with IBM Business Resiliency Services, about how coupling business continuity with security can help lower the impact of a disaster on your IT infrastructure.

1
Healthcare Digitization with Kristi McDermott 8:31

7 years тому8:31

8:31

In this episode, we talk with Kristi McDermott, President at Aramark Healthcare Technologies, about healthcare digitization trends, drivers, and opportunities, as well as the complexities involved in connected medical devices.

1
Building a Network for the Cloud with Archana Vemulapalli 10:00

7 years тому10:00

10:00

In this episode, Archana Vemulapalli, General Manager of IBM Network Services and the former CTO of Washington D.C., discusses the role of networking technology in organizations' journey to the cloud.

1
Why Data Is the New Oil in the Middle East with Bashar Kilani 9:07

7 years тому9:07

9:07

In this episode, we chat with Bashar Kilani, IBM Services’ Region Executive in the Middle East. Bashar is responsible for integrating IBM's services, software, and systems businesses and drives local operations across the vertical spectrum. He leads major client partnerships with clients such as Emirates Airlines and has been recognized for excellence in client services. Listen to this episode of Pioneers of Possible to hear Bashar’s story. www. ibm.com/services/expert-advice…

1
Bridging the Gender Gap in Tech with Nancy Kramer 10:00

7 years тому10:00

10:00

In this episode, we talk with Nancy Kramer, Chief Evangelist for IBM iX. Nancy helps us define what a “Chief Evangelist” actually does, and explains why bridging the gender gap in the workplace is so important to her. Click below to hear Nancy’s story. www.ibm.com/services/expert-advice

1
How to Follow the Data with Charlotte Wang 10:37

7 years тому10:37

10:37

In this episode, we sit down with Charlotte Wang, Chief Technology Officer of IBM Services in Canada and an IBM Distinguished Engineer . Charlotte specializes in designing complex automation and cloud architecture solutions , as well as integrating infrastructure elements for clients such as Bombardier. Outside of work, Charlotte is a passionate advocate for generating interest in STEM among young women . www.ibm.com/services/expert-advice…

1
Tech in the Global Arena with Jamshid Vayghan 11:54

7 years тому11:54

11:54

In this episode, we talk with Jamshid Vayghan, IBM Services Global CTO. Jamshid has worked as a chemical engineer and technology executive around the world. He describes the trials and successes inherent when bridging cross-cultural barriers and explains why safety should be baked into the beginning of any tech development initiative. Listen to this episode of Pioneers of Possible to hear Jamshid’s story. www.ibm.com/services/expert-advice…

1
Why Mentors Matter with Nick Carnovale 4:59

7 years тому4:59