Hospitable gifts short-term rental hosts their valuable time back. In this podcast, Hospitable Hosts, we talk with leading industry experts, Hospitable integration partners, and short-term rental hosts to share valuable insights and ideas with the hosting community. Hospitable Hosts was recently featured on FeedSpot's list of the 50 Best Short-Term Rental Podcasts: https://podcasts.feedspot.com/short_term_rental_podcasts/
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Hospitable is a podcast that discusses how to make hospitality MORE human through technology. Hospitable focuses on discussing the leading challenges facing the hospitality industry and to explore the latest trends, technologies, and best practices that are shaping the industry. Each episode features interviews with hoteliers, restaurateurs, chefs, industry analysts, and other experts who share their insights and experiences on topics such as customer experience, sustainability, innovation, ...
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Hospitable Town Hall, February 19, 2025
1:04:26
1:04:26
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1:04:26In this Hospitable Town Hall, the team discussed various updates and features, including the automated inbox initiative, new AI features, and the launch of a new Chrome extension called Directo. Upcoming features for the Mogul plan, including AI-powered adjustment handling, customizable statements and invoices, and owner portals, were also covered.…
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Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase. We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells. To get in touch with Shiv…
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Hospitable hosts Tracey and Aahil are short-term rental property managers in Ontario, Canada. In today’s episode, we discuss how Hospitable has helped them grow their property management business, the joys and challenges they face, how they choose which property owners to work with, and their advice on how owners should choose their property manage…
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Hospitable Town Hall, February 5, 2025
1:04:47
1:04:47
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1:04:47In this Hospitable Town Hall, the team discussed updates on smart device integrations, including the launch of a thermostat integration and an increase in the number of free device connections available per active property. Also announced were new features for managing Booking.com reservations, improvements to the mobile app's connectivity and navi…
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Welcome back to the Hospitable Hosts podcast! The world of short-term rentals is constantly evolving, and insurance is no exception. Today, we have Darren Nix, Founder and CEO of Steadily, here to help us navigate the STR insurance landscape in 2025 and beyond. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your ca…
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Welcome back to the Hospitable Hosts podcast! In this episode, we're diving deep into the world of STR cleaning with Brooks Sparks of Turno, to learn how a top-notch cleaning strategy can unlock more bookings, better reviews, and a more profitable business. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calend…
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Hospitable Town Hall, January 22, 2025
1:04:00
1:04:00
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1:04:00The Hospitable team discusses the company's new roadmap for 2025, focusing on becoming a leading property management software provider in the short-term rental industry with an emphasis on AI integration and connectivity initiatives. The team highlights plans to enhance their product offerings, including improved listing management, dynamic pricing…
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From Wine Marketing to Real Estate Empire: A Conversation with Josh Baldovino by Hospitable Hosts
20:34
Join us as we sit down with Josh Baldovino, a real estate investor who juggles multiple roles with remarkable success. By day, he's a Marketing Manager for a California winery, but his entrepreneurial spirit doesn't stop there. Josh also runs his own marketing agency and manages an impressive real estate portfolio, including a 111-unit apartment co…
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Rave-Worthy Rentals: Branding, Design & Marketing Magic with Steph Weber by Hospitable Hosts
27:49
Welcome back to the Hospitable Hosts Podcast! Today, we're diving deep into the world of short-term rentals with a true expert in creating unforgettable guest experiences. Joining us is Steph Weber, founder of The Weber Co, a company that helps hosts transform their properties into sought-after destinations through strategic branding, impactful des…
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We explore the future of hospitality technology with Maximilian Huber, integration specialist at gastronovi. Max shares his journey from growing up in a family-owned hotel to becoming a leader in gastronomy tech, offering valuable perspectives on how technology is transforming restaurant and hotel operations. Key topics discussed include: - The evo…
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This episode of the Hospitable Hosts podcast features Sally Henry, Vice President of Business Development at Key Data. Sally will provide a deep dive into the latest short-term rental (STR) trends in Australia, sharing key data insights that can help property managers, investors, and hosts better understand the market dynamics. The discussion will …
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In today’s episode of the Hospitable Hosts podcast, we’re talking to Jeffrey Cottle, Senior Attorney at Anderson Business Advisors. Jeff and Miles dig into some key tax topics for short-term rental hosts in the US including how to decide on a business structure, how to maximize tax deductions, and some of the challenges that come with managing rent…
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Today we're joined by Grace Gudenkauf, a real estate investor who took a leap of faith in 2021, leaving her engineering career to build a thriving rental business (including short, mid, and long-term rentals). Now owning and self-managing over 25 units across multiple states, Grace is a master of remote management and a champion for women in real e…
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An inspiring conversation with Wink Jones, CEO and founding member of Meal Ticket. Since its launch in 2011, Meal Ticket has been transforming the food service industry with cutting-edge technology. Wink takes us on his journey from starting in a small garage to leading a company that processes billions in sales data. He shares the challenges and r…
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Welcome to today's episode of the Hospitable Hosts podcast with Founder and CEO of Boostly, Mark Simpson. Mark is a stand-out professional in the industry, having worked in hospitality (across various roles) for decades, and understands the everyday challenges of hosts. In today's episode, Mark guides us through 6 tips to help you grow direct to be…
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In this episode, we sit down with Jeff Usner, founder of STR Digital and a successful short-term rental host. Jeff shares his journey into the world of vacation rentals, highlighting the challenges he faced and how he overcame them with the help of Hospitable. Discover how Jeff leverages Hospitable's features to manage his diverse portfolio, maximi…
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Hospitality veteran Chris Tripoli shares his journey through the restaurant industry, emphasizing the importance of passion, connection, and adaptability. Chris offers practical advice on creating memorable guest experiences, managing operations with technology, and balancing vision with flexibility in a competitive market. Chris reflects on the ro…
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Join us for a fascinating conversation with Ethan Brown, a Sunshine Coast host who loved Hospitable so much, he joined the team! Ethan shares his journey from clueless newbie to automation-savvy host, revealing how Hospitable transformed his business and allowed him to manage his properties remotely while traveling Australia in a caravan with his w…
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We sit down with Greg Früchtenicht, Chief Operating Officer at Saira Hospitality, to explore how technology and human connection can work hand-in-hand to create meaningful change in the hospitality industry. Saira Hospitality, a pioneering nonprofit, builds pop-up hospitality schools worldwide to train and empower local communities, equipping indiv…
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This episode of Hospitable Hosts dives deep into the world of co-hosting with a unique twist! Join us as we chat with Kevin, a member of the Hospitable customer support team, and his wife Natalia, who were successful Hospitable users before Kevin joined the company. Kevin and Natalia share their inspiring journey of becoming co-hosts, revealing the…
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The Horrors of Unprotected Rentals: Real Stories & Solutions with Alertify by Hospitable Hosts
20:43
Welcome back to Hospitable Hosts! Today we're diving into the dark side of short-term rentals – the horror stories that keep hosts up at night. But don't worry, we've also got the solutions. Joining us is Melissa Bernardo from Alertify to talk noise, smoke, and how to protect your property. Sleep easy, host confidently with Hospitable. Automate you…
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We delve into the intersection of technology and the human experience in the restaurant industry. Join us as we welcome Tom Rutledge, owner and managing partner of RDMS Group, who brings over 20 years of expertise to the table. Tom discusses how to blend culinary artistry with operational efficiency and financial savvy, emphasizing the critical rol…
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Host Success Stories: Hitting the $100,000 Milestone in Direct Bookings with Hospitable Hosts
16:32
Welcome back to Hospitable Hosts! In this episode, we are discussing a great success story. Ekabo Home has made a name for itself in Atlanta, Georgia’s short-term rental industry, thanks to its founder, Niyi Adewole, and his vision for combining property appreciation with cash flow generation. Starting with just one rental property in April 2021, E…
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Welcome back to the Hospitable Hosts podcast! Today, we're diving deep into the world of DSCR loans – a powerful financing tool for short-term rental investors. We're thrilled to have Jeff Ball, the CEO of Visio Lending, here to guide us through the ins and outs of DSCR, sharing his expert insights to help you make informed decisions for your renta…
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Personalizing Your Travel Experience with ExpectMe with Co-Founders Roeland Verhamme and Jeroen Vaassen
40:34
Ready to take your travel experience to the next level? In this episode of "Hospitable," co-founders Roeland Verhamme and Jeroen Vaassen of ExpectMe reveal how their cutting-edge platform is revolutionizing hotel stays by allowing guests to select specific rooms based on personal preferences. Imagine choosing a room just like you would a seat on a …
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Welcome back to the Hospitable Hosts podcast! Today, we're diving into the exciting world of direct bookings. We're thrilled to have Gil Chan, the CEO and Founder of CraftedStays, here to share his expertise on how to create a high-converting direct booking website. If you enjoy this episode, don’t forget to like, review, and/or subscribe to the Ho…
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We’re joined by Saxton Sharad, CEO and founder of Revival Hotels, to explore the art of building brand ethos and the revival of boutique hotels in today's hospitality landscape. Saxton takes us on a journey through his early influences in the industry, from writing pretend restaurant menus as a child to working with his parents at Hilton Hotels, sh…
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Today on Hospitable Hosts, we have a unique story about a Hospitable employee who turned host himself so that he could better understand the challenges that hosts face. Tune in to hear Toby's story of going from being a Hospitable team member to an entrepreneur and the valuable lessons he learned along the way. Sleep easy, host confidently with Hos…
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In this episode of Hospitable, we sit down with Joe Sykes, Co-Founder and Director of ecommit, to explore the critical role data plays in driving sustainability within the hospitality industry. Together, we delve into how hospitality brands can leverage data to create awareness around CO2 emissions, ensuring that sustainability efforts move beyond …
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In this episode of the Hospitable Hosts podcast, we are joined by Jodi Bourne. Jodi is a vacation rental business and marketing coach, educator, and website designer, with a rich background in business management, brand messaging, digital marketing, and customer service across various industries, focusing on tourism and vacation rentals since 2014.…
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In this episode of the Hospitable Hosts podcast, we are thrilled to have Jenn Boyles join us. Jenn is a seasoned expert with over 20 years of experience in design and marketing, and more than a decade as a holiday rental owner. She is dedicated to helping short-term and vacation rental property managers, owners, and hosts build and grow their busin…
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We sit down with Susan Graves, a former hotelier turned solution provider, to explore the future of hospitality. Susan shares her passion for modernizing the industry through sustainability, automation, and AI, all while enhancing the guest experience. Discover how easy-to-use and affordable solutions can significantly impact guest and employee sat…
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This podcast episode invites vacation rental expert Conrad O’Connell to share his insights with Hospitable Hosts on getting started with marketing your direct booking website. Conrad O’Connell has been a thought leader in vacation and short-term rental marketing space for over a decade. In 2016, he founded BuildUp Bookings, a marketing firm laser-f…
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We sit down with Michel Meeuwse, Chief Data & Strategic Projects at Omniboost, to unveil the secrets of the data services team. Discover how Omniboost's data team transforms raw data into actionable insights and enhances customer experiences with their innovative projects. Michel shares insights into the team's approach, from data flexibility and u…
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In this episode, we dive into the inspiring journey of Brandon Christensen, an Airbnb Superhost who, alongside his wife Cassie, transformed a vacant log cabin in the heart of the Pocono Mountains into a thriving short-term rental. Brandon shares the highs and lows of the 16-month renovation process, the unique challenges of managing a property from…
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Get ready for an enlightening episode of Hospitable as host Rob Napoli sits down with Daniel and Trevor from Event Temple at HITEC 2024! Discover how technology is shaping the hospitality industry to be more human-centered. We discuss the importance of in-person interactions, the balance between human touch and automation, and the future of AI in h…
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Leveraging Dynamic Pricing in the Australian Short-Term Rental Market with Beyond by Hospitable Hosts
35:41
This podcast invites vacation rental expert Roman Solyanyk, Account Executive for APAC at Beyond, to share his insights with Hospitable Hosts on optimizing your returns and leveraging Beyond's dynamic pricing tools in the Australian short-term rental market. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calen…
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Get ready for an enlightening episode of Hospitable as hosts Rob Napoli and Kees Zorge sit down with Jennifer Jones from J2 Hospitality Solutions at HITEC! Discover the transformative power of technology in the hospitality industry, the immense value of industry events, and the essential collaboration between various departments. Jennifer Jones, a …
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Optimizing Your Direct Short-Term Rental Booking Marketing with iBooked.Online by Hospitable Hosts
37:00
In this episode of Hospitable Hosts, we dive into the essential strategies for optimizing your direct short-term rental bookings and marketing efforts. Join us as we sit down with Bart Sobies of iBooked.Online to explore practical tips and insights that will help you increase direct bookings, reduce dependency on third-party platforms, and enhance …
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Discover the secrets to safeguarding your Australian vacation rental property in this episode of Hospitable Hosts. We welcome vacation rental expert Nic Symons, Account Manager at Know Your Guest by Superhog, as he shares invaluable insights on protecting your property from troublesome guests. Nic delves into the common damage claims Superhog encou…
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Join us in this exciting episode of the Hospitable Hosts podcast, where we dive into the innovative world of house swapping with Sean Wilkinson, Co-Founder of Hostshare. Discover how you can maximize your rental income, expand your travel opportunities, and streamline your hosting experience. Sean shares success stories and expert tips to help you …
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In this episode of Hospitable Hosts, join us as we welcome Annie Sloan from The Host Co to discuss the art of upselling products and services to short-term rental guests. Annie shares her expert insights and practical tips to help you enhance guest experiences and boost your rental revenue. Don’t miss this opportunity to learn how to make the most …
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Join us for an enriching dialogue with Mickey Creyf, CEO of Travel Experts and BTS Travel. In this thought-provoking episode, Mickey and our host explore the profound impact of technology on the travel industry and the enduring importance of personalization in travel experiences. As the CEO of Travel Experts and BTS Travel, Mickey brings a wealth o…
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Welcome to the latest episode of Hospitable! In this engaging discussion, we dive into the world of data unification in the hospitality industry with our special guest, Kyle McCaig, Director of Technology for MCR, one of the leading property management companies in the United States. Join us as Kyle shares insights on the challenges and strategies …
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Using AI to Grow Your Vacation Rental Business & Save Time with Lumos Host by Hospitable Hosts
22:36
In this episode of Hospitable Hosts, we welcome vacation rental expert Theresa Holl of Lumos Host to explore how AI can revolutionize your vacation rental business. Theresa shares her expertise on leveraging AI to enhance growth and efficiency, providing you with valuable strategies to save time and maximize your rental’s potential. Tune in to disc…
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Step into the world of storytelling in business. Shawn P. Walchef, Kees Zorge, and Rob Napoli come together for a spontaneous exploration of the industry. Recorded on the fly, this episode captures the essence of candid conversations and unfiltered insights. They discuss the importance of true connections, resilience, and the impact of humanising b…
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Discover how to maximize your tax savings in the short-term rental market with this episode of Hospitable Hosts. We invite Amanda Han, Tax Strategist and Managing Director at Keystone CPA, to share her expert insights on leveraging offsetting techniques and tax loopholes. Amanda reveals valuable strategies to help short-term rental investors reduce…
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Step into the world of unparalleled hospitality. Rob Napoli invites you on an exhilarating exploration alongside Ernest Lee, the Chief Commercial Officer of citizenM. Positioned within the pulsating Nomad district of Manhattan, this episode unveils the essence of global hospitality excellence. Embark on a journey through the visionary ethos of citi…
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This podcast invites vacation rental expert Keiran Craig-Jones, Executive Director at Short Term Accommodation Association Australia (STAAA), to share her insights with Hospitable Hosts on new regulations impacting short-term rental hosts across Australia and how hosts and advocacy groups can and are reacting to them. Sleep easy, host confidently w…
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IDeaS swinging BIG with Innovative Partnership with Director of Global Alliances, Olga Rodriguez
26:17
Step into the captivating world of ITB with Rob Napoli as your guide, joined by Olga Rodriguez, the esteemed Director of Global Alliances at IDeaS. Olga's fervor for the event radiates as she highlights the transformative potential of automation, AI, and data in shaping hospitality's future. Her insights, enriched by IDeaS' contributions to revenue…
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