A Master Technician, a microphone, 30 years of experience in the Automotive Industry: buckle up! Come along as we take a look at the current state of the automotive industry from the point of view of the guys and gals turning the wrenches. So no matter what you fix, how you fix it, or how many tools you have to fix it with: welcome to the Grease the Wheels Nation. Also once in a while we take a look at the makes and models of cars we work on through the lenses of history, economics, politics ...
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On this episode of Grease the Wheels, Uncle Jimmy goes to practical goal building mode for 2025. Getting better isn’t going to be negotiable in 2025, as the pace of technological change in the cars is continuing at break-neck speed. Look at the year end total for your W-2, divide it by your hourly rate and that gets you near how many hours you work…
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Episode 312: You Know You’re Eff’d When…Part Deux
1:00:58
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On this episode of Grease the Wheels, Uncle Jimmy revisits some of the common signs and portents of things that you know are going to result in a rough day in the shop. From bullet holes and hypodermic needles, to an entire goodwill inventory of clothes in a trunk where you need to replace a battery, there is little limit to the chaos and carnage t…
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On this episode of Grease the Wheels, Uncle Jimmy lifts the cover off of one of the truly weird and genuinely innovative technician/mechanic development programs: The K-Plan. Developed with the help of people way smarter than us, the K-Plan lays out all of the areas of knowledge that someone will need to be successful as a mechanic, with tailored r…
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On this week’s episode of Grease the Wheels, Uncle Jimmy gets back to proper form and takes customers to task. Every area has that one shop that when you see a car roll in with their plate frames, you know you’re (more specifically the customer) are eff’d. Dozens of bumperstickers, turning your interior into a series of various claymore landmines a…
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On this week’s episode of Grease the Wheels, Uncle Jimmy unveils the K-Plan. This is a system that shops and dealerships can use to basically build a farm system for their new technicians while rewarding the technicians that train them to a level of autonomous productivity. It benchmarks what people know against what the new people have to learn, p…
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Episode 308: Mean Disposition
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On this weeks episode of Grease the Wheels, Uncle Jimmy gets into how to get along with your coworkers better. As the weather begins to cool, yes even in Texas, the doors of the shop are going to stay closed more often and you’ll be working in closer quarters. The better that you all get along determines the overall vibe in the back of the house as…
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Episode 307: Calm, Cool, and Collected
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1:17:37
On this week’s episode of Grease the Wheels, Uncle Jimmy wades into the foggy, brutal game that is internet reviews. In many ways reviews are one of the most important parts of your business, often taking massive precedence in the way that your company appears through search results. This allows customers to quickly form an opinion on your company,…
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On this week’s episode of Grease the Wheels, Uncle Jimmy takes a serious look at mental health with way more F-Bombs than Dr. Phil could ever muster. Due to the potentially disturbing nature of this show, we are actually going to put up a content warning for marked discussions on Suicide, while putting a link to the relevant people below. This is a…
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Episode 305: Can’t You Hear Me Knocking
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On this week’s episode of Grease the Wheels, Uncle Jimmy weaves between the extremely specific and the bigger picture when it comes to diagnosis. Having the right tools, being able to read things like wiring diagrams, and having an understanding of suspension components are all going to aid your diagnosis of vehicles - but one of the most overlooke…
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Episode 304: Beast of Burden
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On this week’s episode of Grease the wheels, Uncle Jimmy enters the nebulous and often fantastical realm of warranty labor times. There are a host of problems with this system, mainly that no one can agree EXACTLY how the labor time is produced. The secondary problem with this is that the manufacturer is trying to pay their dealerships as little as…
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Episode 303: Worried About You
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1:10:24
On this week’s episode of Grease the Wheels, we talk about the absolute basics that people should know about their cars in a revisit on the concept of “Automotive Kindergarten” . We exist because the vast majority of people who own a car today have no idea how they work. They just know that when they dont - it is going to cost them time and money. …
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Episode 302: You Can’t Always Get What You Want
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On this week’s episode of Grease the wheels, we apply some “yang” to last week’s “ying” of putting Service Advisors and Service Managers to the rack. The episode title comes from the customers in this case, which we make readily apparent. We go over some of the dumbest, most out of line, and most dramatically overblown customer reactions as well as…
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Episode 301: Turd on the Run
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On this week’s episode of Grease the Wheels, Uncle Jimmy comes off of summer break and gets medieval on Service Advisors. If you can see the cords hanging out of a set of tires, you really don’t need a tire gauge to tell you they are smoked. All we are asking for is that you ask for the sale, don’t avoid customers, and make sense with the repair or…
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Episode 300: I Can’t Be Satisfied
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On this week’s (on time!) episode of Grease the Wheels, Uncle Jimmy takes a look at last week’s episode through a new set of parameters with a little more of a preservation minded end. There are a lot of reasons why people do not want to become automotive technicians, but the ones who do need to be properly developed. We can’t be chasing them out o…
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Episode 299: No Satisfaction
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On this week’s episode of Grease the Wheels, Uncle Jimmy makes some of his own lists as to why people are not joining the automotive trades, although the current slate of youngsters is picking it up more than the millennials and Gen X did. There are tons of reasons both internal to the shop and external that cause people to leave the automotive pro…
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Episode 298: Stop Breaking Down
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On this week’s episode of Grease the Wheels, Uncle Jimmy goes into what the internet thinks is the top 10 causes of cars breaking down. Some of these haven’t been relevant in almost 30 years, while some of these we have never seen once in our wrenching careers - this is a bit dated so we have a fair bit of fun with it. In a weird semantic sort of a…
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Episode 297: All About You
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In this week’s heavily delayed episode of Grease the Wheels, Uncle Jimmy talks about the people who think the world revolves around them. We also do a seriously deep dive on the differences between being confident and being arrogant - turns out it's a pretty fine line dictated entirely by how you treat people! You can have tons of knowledge and use…
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On this week’s episode of Grease the Wheels, Uncle Jimmy takes aim at the divide that exists in many dealerships between the sales and fixed ops departments. It has been noted by several sources that while many techs could sell a car in a pinch - almost no one in your sales department could do anything if they needed to prep a car for delivery, or …
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On this week’s episode of Grease the wheels, Uncle Jimmy ventures into pseudo actual journalism talking about the recent cyber attack and ransomware woes of CDK. This one was a big one- big ransome and big outage. This has completely crippled thousands of shops and dealerships across the country being locked out of the software that they use to run…
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On this week’s episode of Grease the Wheels, we go into some easy ways to avoid a coronary - taking your vacation! Studies have proven that people who actually take their vacation tend to experience a myriad of positive effects when they are out of the office, and this is especially true when your office is a shop. Too many techs take their days of…
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Episode 293: You Better Move On
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On this week's episode of Grease the Wheels, we get into the “20 Most Common Automotive Scams”. Right off the bat, “scams” is a relative term here because the author thinks we’re still using freon. Half of them are fixed with paperwork - which you should always do, and the other half can be covered easily by video. There is no doubt that the overal…
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Episode 292: Grown Up All Wrong
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1:27:33
On this week’s episode of Grease the Wheels, we get a little off topic with various developmental psychology articles. We’ve all heard the question, “what do you want to be when you grow up?” and we’re not sure how many people came right out and said, “mechanic!” Turns out even asking this question is actually not the best thing in the world, becau…
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On this week’s episode of Grease the Wheels, Uncle Jimmy goes full boomer and talks about some statistics involving cell phone use in the workplace. We get into just how much time we’re wasting, how we’re wasting it, and the incredible stats involving how likely we are to mess up after using our phones at work. There are some major streamlined proc…
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Episode 290: I Wanna Be Your Man
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1:39:57
On this episode of Grease the Wheels, Uncle Jimmy dissects the most shortchanged part of the entire automotive industry - Human Resources! Hiring anyone who has tools and can fog a mirror is one way to fill your shop with bodies, but not paying attention to the shop chemistry can be extremely detrimental to the bottom line. When you hire the right …
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Episode 289: Time Is On My Side
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On this week’s Grease the Wheels, Uncle Jimmy gets introspective about some of the main thesis points of the podcast in contrast with industry trends in the six years we’ve been barking into a microphone. Not a lot of podcasts age well, and some of our certainly haven't. We still don't have talking tool boxes but there are more important things at …
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Episode 288: Sgt. Peppers Lonely Shop Club Band
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On this week's episode of Grease the Wheels, Uncle Jimmy suggests dissociating from yourself to better analyze your job performance! Sargent Peppers was a genuinely cool album, showcasing the intrinsic creativity of the Beatles, but if you think about in work terms you get things like “Customer Service Voice” The better you can analyze your perform…
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Episode 287: Back in the USSR
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On this week’s episode of Grease the Wheels, Uncle Jimmy talks about bad management practices. Bad management was the hallmark of the former Soviet Republics, but it also rears its ugly head often in the Automotive Industry. We get into some of the practices that make for bad management as well as relevant examples that are probably happening in yo…
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Episode 286: I Should Have Known Better
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On this week's episode of Grease the Wheels, Uncle Jimmy shows the flip side of the coin when it comes to customers. While all customers deserve a base level of respect and empathy, there are some situations where they are going to try to turn the tables. We also get into some genuinely useful customer service tips for the customer facing technicia…
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Episode 285: Get Back
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On this week's episode of Grease the wheels we get to the ethos of the automotive industry - making people mobile. As the people who keep the cars running, we play an absolutely vital part of this ecosystem. We also take a look at emerging automotive trends, which is hilarious because most of the stuff they're soothsaying in the articles has been t…
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On this week's episode of Grease the Wheels, we talk about the much maligned doldrums of the flat rate pay system. When the shop isn’t making money - you aren’t making money. Whether it is a market adjustment to raising your door labor rate, to full blown economic meltdowns that make people put maintenance on the back burner - it is an incredibly c…
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On this week’s episode of Grease the Wheels, Jimmy hacks up a lung and explores the line where you should go into work and where you should call in. This is obviously a personal question with personal answers, but it’s important for the 90% of the audience that wouldn’t call in short of missing a limb. Also, if your employer doesn’t give you sick d…
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Episode 282: Ticket to Ride
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On this week's episode of Grease the Wheels, Uncle Jimmy gets into what gets people into the automotive industry in the first place: passion. From your first car, to the first thing you fix, the seeds of passion are planted. For some of us, this culminates in a lifelong passion for certain makes and models. For others, it ends in compulsive hoardin…
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Episode 281: We Can Work it Out
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On this week's episode of Grease the Wheels, we talk about complaining. There are right ways to complain and wrong ways to complain, and we go into both as well as some of the resolutions that get the best results. We also get into the gamesmanship and merits of taking intershop complaints directly to the person you are having them with instead of …
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On this week’s episode of Grease the Wheels, Uncle Jimmy explores the explosion of mobile mechanics in the city of Austin. There are a lot of different ways to fix cars, and getting the job done on the side of the road has really never stopped any of us before but actually making a living with it can be tough. There are big parts of the country whe…
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Episode 279: Drive My Car!
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On this week's episode of Grease the Wheels, we get into the nitty gritty when it comes to test driving customers' vehicles. Any manager who says that you should blindly test drive a vehicle before putting it up on a lift to see if it is structurally sound should listen to this episode. The aforementioned pitch can be a seriously bad idea, especial…
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Episode 278: Hello, Goodbye
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On this week’s episode of Grease the Wheels, we get into the transient nature of the automotive industry, just how bad the technician shortage has gotten, and the insane attrition rate of your new guys. In 2020 the reported technician shortage was around 178,000, now extrapolated out to 2025, which is right around the corner, they are projecting al…
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Episode 277: All My Lovin'
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On this week’s episode of Grease the Wheels, we do our own version of ‘how to make friends and influence people.’ Helping to hang a set of exhaust is always going to be appreciated, but being forthcoming with helping other people will signify you as someone who can be depended on in the shop. We also talk about some of the karmic ramifications of t…
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Episode 276: Eight Days a Week
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1:24:17
On this week’s episode of Grease the Wheels, we talk about overwork and burnout. If your employer has you turning enough hours that you are seemingly working 8 days a week, that is one thing. If you’re doing it because you love money, that is quite another. The latter is ok, while the former will quickly remove any passion you have for the industry…
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Episode 275: Come Together
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On this week’s episode of Grease the Wheels, Uncle Jimmy takes a break from the political rhetoric and talks about chicken farming. Shops and dealerships need to have the people who are creating the labor out of thin air in optimal conditions to create as much labor as possible. Whether that is having good service advisors and parts guys, to having…
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Episode 274: Revolution #9: The EV Beatdown
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On this week’s episode of Grease the Wheels Uncle Tuck-er-we-mean-Jimmy gets angry, political, and straight to the point. You don’t need a Masters in Physics to know that batteries don’t work as well in the cold, but apparently a lot of people in Chicago and the Midwest didn’t get the memo. NY’ers did, because they don’t buy them in droves unless t…
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Episode 273: Twist & Shout
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On this week’s episode of Grease the Wheels, we get into how to deal with anger while working in the automotive industry. Right off the bat, as previously chronicled in the 272 preceding episodes, there are a lot of things that can set automotive technicians off. From the low pay, to the incredibly complicated cars, to sometimes hostile work enviro…
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Episode 272: A Day In The Life
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On this week’s episode of Grease the Wheels, we get into things that make mechanics mad - although judging by the article these people were pretty loose with the job descriptions between mechanic and service advisor. We talk about Customers who insist that they know what is wrong with the car, which is annoying but easily overcome. We also get into…
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Episode 271: Don’t Let Me Down
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On this week’s episode of Grease the Wheels, we bid adieu to a tumultuous 2023; but the world kept on spinning because of you wrench twisting bastards. Because of this we set the bar at, “don’t let me down” because asking for much more sounds like tempting fate. In this episode we lay out some of the expectations that customers, Service Advisors an…
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Episode 270: Magical Mystery Tour
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On this week’s episode of Grease the Wheels, Uncle Jimmy gets absolutely medieval on aftermarket warranty companies. I could probably end the episode synopsis there, and customers, service advisors, and tech’s will all still tune in - but this one is fun! The market analysis of aftermarket warranty companies is “bad” and “worse”, with some notable …
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Episode 269: Tomorrow Never Knows
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On this week’s episode of Grease the Wheels, we take a brief look ahead to what people in chairs think is coming down the pike for us wrench turning folk in 2024. The one thing we see more of on the horizon is the russian infantry tactics of filing the shop with whatever bodies can hold the wrenches and look busy. However, further analysis will pro…
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Episode 268: Hard Day’s Night
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On this week’s episode of Grease the Wheels, Uncle Jimmy is talking about ways to keep your hard days from turning into hard nights wheen it comes to stress. Folks, there is enough stress in the automotive industry to go around, so being able to deal with it is key to being effective at your job. From new systems in cars that are broken in new and …
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Episode 267: Helter Skelter
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On this week’s episode of Grease the Wheels, we have blisters on our fingers from all of the chaos that has been coming down the chute. The sources of chaos in the automotive industry, at all levels, are actually pretty consistent. We are problem solvers in our role as automotive mechanics, so naturally for us most of the chaos starts and ends with…
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Episode 266: You’ve Got To Hide Your Love Away
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On this week’s episode of Grease the Wheels, we continue the theme of Beatles B Sides, and the theme of not getting enough love from our employers. We have an interesting conversation about “things you shouldn’t say to technicians”, as well as an examination of the stupidity of repair line items as the warranty comes closer to being done. It’s a ri…
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Episode 265: Can't Buy Me Love
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On this week’s episode of Grease the Wheels, we talk about the intersection of manufacturers, technology and image spin control for the profession in general. From inside the shop between service and management, to the manufacturers themselves - there isn’t a whole lot of love going around to the people who fix them. Luckily, there’s this podcast. …
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On this week’s episode of Grease the Wheels, we title it after where we were last week, nowhere to be found! Sorry about that, we needed a week to get back to the grind. This brings us to the theme of today’s episode, where we go deeper into some of the crazy stuff that is coming down the pike and the relative rate of advancement in the automotive …
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