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English for Custmer Service Podcast

English for Customer Service Podcast

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This is the best Podcast to get started with English for Call Centers and Customer Service for students of English as a Second Language. Practice your listening and speaking. Learn Call Center Soft Skills and Vocabulary. Learn Customer Service skills: Empathy, Troubleshooting Soft Skills and others. Practice active listening, Call center Role plays, empathy scripts, sales role plays, grammar and vocabulary.
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🎙️🎧 Podcast 21│Listening to Insurance Claims Do you want to acquire the skill of Active Listening? Do you want to acquire the vocabulary for insurance claims? Is English not your first language? Our call center training courses are the solution you are seeking! ACTIVE LISTENING Listening to Insurance Claims In this podcast, you will listen to custo…
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🎙️🎧 Podcast 20│Empathy for Troubleshooting the Internet Do you want to acquire the skill of empathizing with customers? Do you want to acquire the skill of Troubleshooting? Is English not your first language? Our training courses are the solution you are looking for! PART 2 Introduction to the Basic Internet Troubleshooting Do you want to learn Emp…
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🎙️🎧 Podcast 19│Training Module • Internet Troubleshooting Do you want to acquire the skill of assisting customer with their internet? Do you want to acquire the skill of Troubleshooting? Is English not your first language? Don't sweat it! We got you covered! PART 1 Introduction to the Basic Internet Troubleshooting Do you want to learn basic troubl…
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🎙️🎧 Podcast 18│What is Resolution for Call Centers? Do you know what is call center resolution? Is English not your first language? Don't sweat it! We got you covered! Introduction to Call Center Resolution for Retail Accounts Topic: Amazon Refund In this podcast, we will explore the Amazon Refund process and cover vocabulary and soft skills for ca…
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🎙️🎧 Podcast 17│Troubleshooting Internet Quick Fix: Cancel Location (Tower Refresh) 🚀Are You Ready to Become a Call Center Pro Handling Internet Troubleshooting ?🚀 Follow us on social media: ⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠ ⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w In today’s digital age, a stable internet connection is not just a luxury…
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🎙️🎧 Podcast 16│Internet Quick Fixes • Basic Internet Troubleshooting If you are an aspiring call center representative, it's very like that you'll work for a telecommunications company. These type of accounts are ubiquitous; for that reason, it's very important for your know basic troubleshooting vocabulary and steps to connect internet connectivit…
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🎙️🎧 Podcast 15│Training Module • Basic Internet Troubleshooting Can you troublehsoot for the internet? Is English not your first language? Don't sweat it! We got You covered! Introduction to Basic Troubleshooting for Internet Connectivity Training Module: Welcome to Excellence Academy's Basic Troubleshooting for Internet Connectivity training modul…
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🎙️🎧 Podcast 14 │Lesson 2 • Call Center Roleplaying Are you an aspiring call center agent? Is English not your first language? Can you roleplay for a call center call? Introduction to the Call Center Roleplaying We give you a cohesive overview of the call center Roleplaying in this lesson in which our expert instructor Mr.E breaks down step-by-step …
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🎙️🎧 Podcast 13 │Lesson 1 Part 2• Call Center Call Flow Are you an aspiring call center agent? Is English not your first language? Don't worry! We got you covered! PART 2 Introduction to the Call Center Call Flow We give you a quick overview of the call center call flow in this lesson in which our expert instructor Mr.E breaks down step-by-step the …
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🎙️🎧 Podcast 13 │Lesson 1 Part 1 • Call Center Call Flow Are you an aspiring call center agent? Is English not your first language? Don't worry! We got you covered! PART 1 Introduction to the Call Center Call Flow We give you a quick overview of the call center call flow in this lesson in which our expert instructor Mr.E breaks down step-by-step the…
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