Кращі подкасти про Crm Mvp Podcast (2024)

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Episode 113: A Texas-size pitcher of Copilot kool-aid 38:41

2M ago38:41

38:41

I just got back from the 2024 Community Summit in San Antonio, TX and I wanted to share my thoughts on my experience attending the event this year. I discuss what I liked, what I didn't like, and what I think would make the event much better next year and going forward. Topics discussed: The "vibe" Where's the value? Session levels Expertise Alignm…

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Episode 112: Here's how the sausage is made 39:44

3M ago39:44

39:44

Here's what I learned as the Microsoft Business Applications Program Director for over 2 years. In this episode we will talk about: Where have I been? How did I end up at Microsoft? What did I learn? Microsoft's bets over the years Copilot The change I wish to see at Microsoft Shoutout to Neil Benson for his recommendation of https://www.acquired.f…

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Episode 111: Real Project Stories 53:17

3y ago53:17

53:17

Dani and James host this episode of the podcast and they share stories from projects in the past where things didn't work as expected from the get go. Hosted by: Dani Kahil: https://www.linkedin.com/in/danikahil/ James Abraham: https://www.linkedin.com/in/jamesrossabraham/

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Episode 110: The truth about API Call Limits and Entitlements 52:39

3y ago52:39

52:39

This episode focuses on API calls and the entitlements that Microsoft expects customers to follow based on their licenses. Gustaf Westerlund joins me to share everything you need to know about API calls. P.S. If you are On-Prem this show is not for you. :)

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Episode 109: UG Summit 2021 Debrief 35:59

3y ago35:59

35:59

Last week we attended the UG Summit 2021 in Houston, TX...many people were concerned about having an event in person and a large number of attendees decided to attend virtually instead. In this episode, Microsoft MVPs Sarah Jelinek, Nicholas Hayduk, and Gus Gonzalez sit down and discuss their experience attending the event in person and whether the…

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Episode 108: Let's talk about the latest licensing changes! 51:18

3+ y ago51:18

51:18

I'm never really excited to see announcements around licensing for Dynamics 365 and Power Apps, but I've been looking forward to this announcement for months! But first, as usual, I went into a tangent about something else, this time I discuss July 1st, and how important of a date it is for me personally. Link: https://www.microsoft.com/en-us/licen…

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Episode 107: Who is the father of Dynamics CRM/365? 1:04:21

3+ y ago1:04:21

1:04:21

There's someone who works at Microsoft who has been involved in the release of Microsoft Dynamics 365 (previously known by different names) since its Beta version. He led the creation of the first version of the product, then the creation and release of Microsoft Dynamics CRM 3.0, 4.0, and then responsible for taking it Online! And I believe that u…

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Episode 106: Unhappy with your Dynamics 365 Solution? Get an audit! 33:37

3+ y ago33:37

33:37

Solution audits are a great way to work around challenges with your current implementation, whether it is because you are curious about the effort to fix an issue, complete a migration, or improve user adoption, an audit can make a huge difference in terms of effectiveness of a Dynamics 365 Solution for any organization.…

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Episode 105: Is this the end of the line for Microsoft Dynamics 365 On-Prem? 48:00

3+ y ago48:00

48:00

This is our 4th Anniversary Episode! Thank you everyone who have been listening since May 2017. This one is for you! I found some interesting data about the Lifecycle of Dynamics 365 On-Prem. Listen to this episode and tell me what you think. Also, this episode is available on video through our YouTube channel: http://crmmvpmedia.com/…

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Episode 104: Dealing with uncommon project requirements like an MVP 59:02

3+ y ago59:02

59:02

In this podcast Microsoft MVPs Hamish Shield and Dani Kahil dive into the concept of ‘requirement curveballs’, sharing their experience in challenging projects with complex , misunderstood or ambiguous requirements. They talk about how to get everyone on a project to that sweet spot, where there is a shared understanding of the requirements. Links …

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Episode 103: FastTrack Recognized Solution Architects 44:43

3+ y ago44:43

44:43

In this episode of the podcast I talk to Andrew Ly, who on top of being one of my favorite MVPs in the world he just became a FastTrack Recognized Solution Architect. Andrew discusses the process he went through to receive the recognition and how it is different from a Certified Power Platform Solution Architect. My Guest: Andrew Ly: https://www.li…

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Episode 102: Microsoft is taking over the local user groups 51:23

3+ y ago51:23

51:23

Recently Microsoft announced that they will be taking over the support of local user groups while other organizations battle to fill the gaps Microsoft will be unable to fill initially such as in person events and training. Most of the organizations looking to fill those gaps are led by implementation partners, and I wanted to share my thoughts on …

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Episode 101: Love it or Hate it? General Functionality Edition 53:51

4y ago53:51

53:51

Today we discuss 10 capabilities from Dynamics 365/Power Apps that have been around for a while and whether they are still useful. need some work, or never worked whatsoever. The List: 1. More Addresses 2. Connections 3. Word/Mail Merge Templates 4. Follow/Unfollow 5. Merge 6. Duplicate Detection 7. Import Data Wizard 8. Bulk Duplicate Deletion 9. …

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Episode 100: WE'VE COME A LONG WAY 1:07:19

4y ago1:07:19

1:07:19

To celebrate our 100th episode, I decided to compile some data about the show and go over it with you. Along the way, you'll find me going out in tangents and sharing some lessons and best practices...I hope some of these helps! Thank you everyone for tuning in, don't forget to subscribe to our YouTube channel below and stay tuned for even more CRM…

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Episode 99: Love it or Hate it? Customer Service App Edition 1:07:23

4y ago1:07:23

1:07:23

Most of the functionality in the Dynamics 365 Customer Service App has been around for years, so I invited two Microsoft MVPs and Customer Service experts to discuss the value of these features today. The features we discussed are: Knowledge Base Subject SLAs/SLA Pausing Entitlements Queues Case Creation and Case Routing Rules Customer Service Port…

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Episode 98: Awesome 2021 release wave 1 features, and is MVP's "quality" declining? 52:41

4y ago52:41

52:41

The Dynamics 365 2021 release wave 1 is upon us and I wanted to take a few minutes to talk about some of the features I’m really excited about, including very innovative (and borderline hard to believe) capabilities as well as some improvements we have been expecting for years! I also address a topic that might be very controversial to discuss open…

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Episode 97: Love it or Hate it? Sales App Edition 59:25

4y ago59:25

59:25

Most of the functionality in the Dynamics 365 Sales App has been around for over a decade, so I invited two Microsoft MVP veterans and world-class implementers to discuss the value of these features today. The features we discussed are: Leads Quotes Orders, Invoices Sales Territories Goals and Fiscal Years Product Catalog Competitor Sales Literatur…

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Episode 96: 2020 in Review 55:00

4y ago55:00

55:00

Let's take an hour to go over the goals we set out to achieve in 2020, and how successful we were against those goals. We also go through some of the most exciting moments in the year, the launch of the Decision Accelerator Community, and the slow death of Dynamics 365 On-Premise.

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Episode 95: CREATING POWER APPS FOR FREE 45:18

4y ago45:18

45:18

A couple of years ago Microsoft released the $10 per user per app per month license and a lot of organizations were either tempted to make a move into the new licensing model or made the change altogether. Well, Microsoft seemingly improved this offer by allowing organizations to create Power Apps hosted on Dataverse/CDS for FREE*. Well, it's not 1…

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Episode 94: Dear Microsoft - 2020 Edition 1:07:47

4y ago1:07:47

1:07:47

Last year we got together and asked Microsoft for some new features and some changes or adjustments to existing ones...since we had such a poor record in 2020 (just like everyone else this year) we decided to give it another shot and ask Microsoft for some more stuff! Listen to five Microsoft MVPs as they each reveal their list of wants and needs f…

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Episode 93: WHAT'S GOING ON AT DYNAMIC COMMUNITIES? 1:04:58

4y ago1:04:58

1:04:58

The Coronavirus Pandemic has affected millions of businesses around the world, one of those businesses is Dynamic Communities, Inc. The organization that runs the user groups globally and the organizer of many marquee events such as the User Group Summit that I've attended every year since 2012. This year the organization has been under heavy criti…

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Episode 92: Should you be using the Product Catalog? 1:01:53

4y ago1:01:53

1:01:53

The Product Catalog in Microsoft Dynamics 365 is a polarizing piece of functionality. Some people love it and some people swear they'll never use it, some think it's too complicated and some think it's not complex enough, some companies rely on it where others avoid it at all costs, so I invited Microsoft MVP and Solution Architect Gustaf Westerlun…

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Episode 91: SPOOKIE CRM PROJECT FAILURE 50:20

4y ago50:20

50:20

How scary would it be to end up with a failed CRM Implementation that costs your company hundreds of millions of dollars? This is exactly what happened on Halloween of 1999 to Hershey. Let's talk about this failed implementation and what we can learn from it.

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Episode 90: An MVP Guide to CRM Data Quality 51:11

4y ago51:11

51:11

Dealing with data is one of the most challenging aspects of owning a CRM Solution. Whether you are using Dynamics 365 or Power Apps, I wanted to share a list of 10 things you can put in place to make sure your data quality is always high. I also share a 10-question data readiness quiz to see how healthy your organization is in terms of data quality…

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Episode 89: Ten secrets Microsoft MVPs DON'T want you to know 57:21

4y ago57:21

57:21

There are countless online articles titled something like "Here are the secrets *insert profession or industry here* don't want you to know", and it gave me the idea for this episode. Here are ten secrets you probably didn't know about us, the Microsoft MVPs.

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Crm Mvp Podcast

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CRM MVP Podcast

Gus Gonzalez

1
Episode 113: A Texas-size pitcher of Copilot kool-aid 38:41

1
Episode 112: Here's how the sausage is made 39:44

1
Episode 111: Real Project Stories 53:17

1
Episode 110: The truth about API Call Limits and Entitlements 52:39

1
Episode 109: UG Summit 2021 Debrief 35:59

1
Episode 108: Let's talk about the latest licensing changes! 51:18

1
Episode 107: Who is the father of Dynamics CRM/365? 1:04:21

1
Episode 106: Unhappy with your Dynamics 365 Solution? Get an audit! 33:37

1
Episode 105: Is this the end of the line for Microsoft Dynamics 365 On-Prem? 48:00

1
Episode 104: Dealing with uncommon project requirements like an MVP 59:02

1
Episode 103: FastTrack Recognized Solution Architects 44:43

1
Episode 102: Microsoft is taking over the local user groups 51:23

1
Episode 101: Love it or Hate it? General Functionality Edition 53:51

1
Episode 100: WE'VE COME A LONG WAY 1:07:19

1
Episode 99: Love it or Hate it? Customer Service App Edition 1:07:23

1
Episode 98: Awesome 2021 release wave 1 features, and is MVP's "quality" declining? 52:41

1
Episode 97: Love it or Hate it? Sales App Edition 59:25

1
Episode 96: 2020 in Review 55:00

1
Episode 95: CREATING POWER APPS FOR FREE 45:18

1
Episode 94: Dear Microsoft - 2020 Edition 1:07:47

1
Episode 93: WHAT'S GOING ON AT DYNAMIC COMMUNITIES? 1:04:58

1
Episode 92: Should you be using the Product Catalog? 1:01:53

1
Episode 91: SPOOKIE CRM PROJECT FAILURE 50:20

1
Episode 90: An MVP Guide to CRM Data Quality 51:11

1
Episode 89: Ten secrets Microsoft MVPs DON'T want you to know 57:21

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