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Do you dream of an easier way to scale and grow your business? Do you wish you didn’t have to work so hard and put in as many hours? Do you find growth too slow, or hard to sustain? This podcast—Scaling Up Business with Bill Gallagher—can help you achieve and maintain the growth you want. A message from your host: “I’ve been in your shoes as a founder, CEO, and executive leader. I’ve coached and trained many leaders just like you over more than 15 years to grow their businesses successfully ...
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How can businesses personalize their customer experience at scale? This episode explores the power of personalization in the age of AI and how businesses can leverage data to create a delightful customer experience. David Edelman discusses the challenges and benefits of personalization, and provides examples of companies that are doing personalizat…
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In this episode, Bill shares his journey of scaling a business and the critical lessons learned from not having a coach during pivotal growth phases. Multi-million dollar mistakes were made and Bill emphasizes the importance of seeking guidance to navigate challenges. Always consider the value of coaching in your own journeys. The skills that got y…
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What is the role of intentionality in personal and professional growth? In this episode, Jeff Karp discusses the power of intentionality, observation, and diverse thinking in problem-solving. Drawing inspiration from nature's problem-solving mechanisms, Karp emphasizes the importance of diverse teams and an "informal" advisory board. Jeff Karp is a…
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In this episode, Bill shares a story about the importance of being coachable and how leadership behavior impacts team dynamics. He recounts a workshop experience with a CEO whose habits were affecting his team's engagement and accountability. A leader must lead by example and if the team's leader can't be coached, what message does that give to the…
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What role does emotional maturity play in effective leadership, and how does it differ from emotional intelligence? This episode explores the concept of emotional maturity as a critical aspect of effective leadership. Christie Smith, co-author of the upcoming book “Essential,” discusses the importance of human connection, purpose-driven work, and c…
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In this episode, Bill shares his personal journey of helping a friend transition out of the CEO role in a growing business. He discusses the challenges of accountability within the team and how he implemented a functional accountability chart to distribute responsibilities. Bill emphasizes the importance of company values in empowering employees to…
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How can leaders foster a culture of curiosity within their organizations? This episode explores the power of curiosity in leadership and how it can be used to drive innovation, growth, and change within organizations. Jon Bassford shares real-world examples and practical strategies for cultivating curiosity in yourself and your team. By fostering a…
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How can leaders develop a more selfless leadership style? In this episode, Bill talks with a world-renowned leadership coach about the importance of selfless leadership, the challenges of scaling up a business, and the role of coaching in leadership development. Today’s guest is Marshall Goldsmith, a New York Times bestselling author and a world-re…
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What are the key stages of scaling a SaaS startup? In this episode, SaaS veteran and serial entrepreneur Stijn Hendrikse shares his insights on how to scale a SaaS startup successfully. Drawing on his experience at Microsoft and other companies, Stijn discusses the key stages of scaling a SaaS company, the importance of building a strong team, and …
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What are some of your most common fears people have when it comes to business communication, and how can you overcome them? In this episode, Bill and his guest dive into the world of communication, exploring how effective dialogue can transform both sales teams and leadership approaches. Today’s guest is Chris Jennings, a communications expert, bus…
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In this episode, Bill talks about effective monthly all-hands meetings for fostering communication within a company! Learn how to engage employees by incorporating updates, celebrating wins, and including diverse voices beyond just the CEO. Bill also explores creative ideas to enhance these meetings, such as combining them with social events. Keep …
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How can overcoming cultural constraints empower you to reach your full potential? In this episode, Dima Ghawi shares her inspiring journey of escaping cultural and personal confinement to pursue her own path. From surviving a controlling marriage to navigating cultural expectations, Dima discusses how she turned adversity into empowerment. She also…
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In this episode, Bill talks about the transformative power of daily huddles for teams. Discover key tips for conducting effective huddles, including timing, standing participation, and engaging openings. Learn how to share good news, track relevant KPIs, and prioritize daily challenges to foster team connection and productivity. Implement these str…
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How can leaders transform their anxiety into confidence to own any room they walk into? In this episode, Scott Ramey shares his deeply personal journey from panic attacks and anxiety to becoming a confident and authentic leader. He and Bill Gallagher discuss the importance of finding your voice and how vulnerability can transform both personal and …
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Bill looks at the common practice of discussing "stucks" and "blockers" in team meetings. Highlighting the psychological barriers that prevent team members from admitting they are stuck, Bill proposes a more constructive approach: focusing on "top challenges." This shift encourages open communication and collaboration, enhancing the quality of meet…
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Is starting your own podcast really the best way to leverage the medium for business growth? And if it is, how can you craft a podcast pitch that actually gets you booked as a guest? In this episode, Bill and his guest discuss the power of podcasting for business growth. The discussion explores how authenticity and storytelling can help leaders bui…
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In this episode, Bill discusses the importance of capturing commitments made during meetings using the "who, what, when" method. We're all forgetful, so let's take action to keep things top of mind. Bill emphasizes the need for a structured approach to ensure tasks are remembered and completed. By designating a reliable note-taker, teams can enhanc…
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What lessons can entrepreneurs learn from a Search and Rescue team? In this episode, Bill talks with Brian Beutler, CEO of Alianza, family man, and entrepreneur who lifts up others and serves his community. Key topics that Bill and Brian explore in this episode: - How our childhood memories shape our perceptions and preferences. - Brian talks about…
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I cannot emphasize enough the importance of starting meetings with good news to foster a positive work environment! Introduce the concept of "more cowbell," encouraging your team to celebrate wins, no matter how small. By acknowledging achievements, even in challenging times, teams can shift their mindset and enhance morale. Simple celebrations can…
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At various points in our lives, we’ve all misunderstood certain things about mental health—either our own or someone else’s. How can we—as business leaders—focus on growth while also being more proactive about mental health solutions so that we can live happier, healthier, less stressed lives? In this episode, Bill talks with an entrepreneur who is…
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In this episode, Bill explores the concept of great execution through the framework of the 4D weekly meeting. Discover how to effectively structure your meetings with four key components: discovery, discussion, decision, and delegation. Learn the importance of focusing on critical issues and how to allocate time efficiently for maximum impact. This…
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How can we demystify the practical applications of AI? Phil Pallen doesn’t pretend to be an AI expert. But he did research AI probably 100 times more than other “experts” out there. Oh, and he wrote a book about helping businesses kickstart their AI journey. In this episode, Phil shares his experiences using AI for personal branding and client work…
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Bill explains the essentials of effective quarterly planning. Discover the optimal timing, duration, and environment for your planning sessions to maximize productivity. Learn the importance of reviewing past performance, addressing key issues, and setting clear goals for the next quarter. Whether in-person or online, these strategies will help you…
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As business owners and CEOs, why are we sometimes hesitant to increase our prices? In this episode, Bill talks with a pricing expert about pricing strategies for business growth. Today’s guest is Casey Brown, a speaker, author, and founder of Boost Pricing, which helps companies generate more profit by empowering entrepreneurs and sellers to comman…
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Bill explores the essentials of effective annual strategy and planning. Discover the benefits of engaging an outside facilitator, the importance of an inspiring off-site location, and how to foster team connection through shared experiences. Learn to reflect on your organization's vision and goals while ensuring inclusivity in the planning process.…
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