Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).
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Welcome to The Parent Tech Support Podcast, hosted by Jack Hughes—a passionate advocate for online child safety. Growing up, Jack discovered all the workarounds to parental controls firsthand. His own experiences with online exposure and outsmarting parental restrictions taught him a valuable lesson, one he now channels into helping parents protect their children in today’s tech-filled world. On this podcast, Jack shares practical, secure ways to set up parental controls, offers ongoing supp ...
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Helpt's weekly podcast is an update on the world of tech support, including technology trends and tech support horror stories.
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If you want to make a Roadrunner tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Roadrunner tickets and tech support include this number.What is Roadrunner’ Tech support Phone Number?Roadrunner offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Numb ...
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If you want to make a AIM tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most AIM tickets and tech support include this number.What is AIM’ Tech support Phone Number?AIM offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tech support Number ...
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If you want to make a Sbcglobal tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Sbcglobal tickets and tech support include this number.What is Sbcglobal’ Tech support Phone Number?Sbcglobal offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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AOL have expanded throughout in recent years. But the AOL Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AOL or AOL account, then fret not! You can establish contact with the expert team of AOL by dialing up the AOL Tech Support Phone Number, ++1 877-852-4730 US/CA
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AVIRA have expanded throughout in recent years. But the AVIRA Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AVIRA or AVIRA account, then fret not! You can establish contact with the expert team of AVIRA by dialing up the AVIRA Tech Support Phone Number, ++1 877-852-4730 US/CA
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If you want to make a Bellsouth tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Bellsouth tickets and tech support include this number.What is Bellsouth’ Tech support Phone Number?Bellsouth offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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If you want to make a Charter tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Charter tickets and tech support include this number.What is Charter’ Tech support Phone Number?Charter offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tec ...
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If you want to make a EARTHLINK tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most EARTHLINK tickets and tech support include this number.What is EARTHLINK’ Tech support Phone Number?EARTHLINK offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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ZOHO have expanded throughout in recent years. But the ZOHO TECH Support” Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your ZOHO or ZOHO account, then fret not! You can establish contact with the expert team of ZOHO by dialing up the ZOHO TECH Support” Phone Number, ++1 877-852-4730 US/CA
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MORTON have expanded throughout in recent years. But the MORTON Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MORTON or MORTON account, then fret not! You can establish contact with the expert team of MORTON by dialing up the MORTON Tech Support Phone Number, ++1 877-852-4730 US/CA
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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
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Check out Unpluq: unpluq.com Work with me: parenttech.support Email me: [email protected] In this episode, I talk with Jordan Rigter, the founder of Unpluq—a simple but genius tool that helps you cut screen time with a physical barrier. We talk about how he came up with the idea, the theory behind it, and how it’s now being used by families …
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In this episode of Command Control Power, the hosts discuss recent events including a vacation and the ACEs conference. They dive into a detailed troubleshooting story involving QuickBooks server issues and explore the challenges associated with setting up Windows PCs and QuickBooks for clients. Additional topics include managing one password admin…
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In this episode, the hosts of Command Control Power discuss their personal lives and tech experiences, including outdoor activities and everyday tech issues. They delve into a peculiar issue one encountered with a MacBook Pro during an update, which turned out to be related to Dell Display Manager. The conversation also covers Backblaze backup anom…
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Need hands-on help? Book a free 15-minute call on my website at, parenttech.support In this episode, I rip the mask off the fastest-growing online threat to teens: sextortion. Hear spine-chilling real stories, see how predators stalk kids on Snapchat, Roblox & Instagram, and learn the exact moves that shut their scams down—fast. What we cover • The…
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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.Joe Saponare, Sam Valencia & Jerry Zigmont
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617: Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models
1:04:03
1:04:03
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1:04:03Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models The hosts of Command Control Power are joined by Adam Engst of Tidbits Content Network for a wide-ranging discussion on the state of AI, the ethics of technology in business, and how evolving business models are influencing content creation. Topics include the 35th anniversa…
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616: Backblaze Blues, Alectrona Patch Updates & the MacBook Air That Took Flight
1:09:49
1:09:49
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1:09:49The hosts of Command Control Power discuss recent issues with Backblaze, including failed updates and poor communication, which have eroded trust among users. They delve into the technical struggles with Apple's update processes and highlight improvements to the Electronic Patch software. Jerry shares a personal story about accidentally leaving his…
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Check out Nicki's Work! Website: scrolling2death.com Youtube: youtube.com/@Scrolling2Death/videos Linkedin: https://www.linkedin.com/in/nickireisberg/ School templates: https://www.techsafelearning.org/guides-and-templates In this episode of the Parent Tech Support Show, I’m joined by Nicki Reisberg, host of Scrolling 2 Death, to talk about the rea…
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Boutique Consultancy: Balancing High-Touch Service and Growth In this episode, the discussion revolves around the concept of boutique consultancy, highlighting the benefits of providing a personalized, high-touch service over rapid, automated responses. The conversation delves into the comparison between boutique firms and large-scale competitors, …
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Navigating AI in IT Consulting: Insights from Michael Thomsen In this episode of Command Control Power, hosts welcome Michael Thomsen of Origin 84, dialing in from Australia. Michael shares critical insights into the use of AI in IT consulting. Topics range from the pros and cons of binge-listening to tech podcasts to the practical uses of AI tools…
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The 5 Best Parental Control Tools for 2025 (And How to Use Them Right!) Book a free 5-minute call with me https://calendly.com/jackh-parenttech/meet-with-jack-clone Sign up for my newsletter!! https://parenttech.support Are you overwhelmed by the thousands of parental control options out there? You’re not alone. In this episode, I break down the To…
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613: Inside the World of IT: Daily Challenges and Unlikely Solutions
1:04:58
1:04:58
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1:04:58In this episode of Command Control Power, the hosts discuss several interesting and challenging situations they’ve encountered. They start by encouraging listeners to support them on Patreon for additional content, including unedited YouTube broadcasts. The main discussions cover a range of topics: the idea of maintaining up-to-date hardware for cl…
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🎬 The Dark Side of YouTube Kids: What Every Parent Needs to Know • Book a free 5-minute strategy call with me at https://calendly.com/jackh-parenttech/meet-with-jack-clone • Get my free guide on parental controls, time limits, and blocking porn https://parenttech.support/ Think YouTube Kids is safe just because it has “kids” in the name? Think agai…
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Best Of CCP - 020: Client Anecdotes & Rates
1:02:47
1:02:47
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1:02:47Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Joe Saponare, Sam Valencia & Jerry Zigmont
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Join us for an engaging episode of Command Control Power as Jerry reports live from a beautiful chapel in Paris. He shares his travel experiences in the city, the challenges of walking and navigating with Apple Maps, and the frustrations with iPhone battery life. The conversation then shifts to a deep dive into tech issues, including a detailed dis…
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How to Block YouTube on Your Child's iPad: A Step-by-Step Guide Sign up for my newsletter at https://parenttech.support. In today’s episode, I’m going to show you exactly how to block YouTube on your child’s iPad using built-in Apple controls. Whether you're trying to limit screen time or prevent exposure to inappropriate content, this guide is sup…
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In this episode of Command Control Power, the hosts dive into a vibrant conversation starting with Sam's recent trip to Maui, Hawaii. Sam shares his experience, the unexpected challenges, and how he managed to take a much-needed mental break from work. His trip also marks his personal milestone of visiting all 50 U.S. states. The discussion then sh…
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Porn is EVERYWHERE, and your kids don’t even have to search for it! Check out my website: https://parenttech.support It’s not just on sketchy websites—it’s on social media, gaming consoles, music streaming services, eBooks, and even AI chatbots. If you’re not actively blocking it, your child will be exposed. In this episode, I break down: ✅ The sho…
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In this episode of Command Control Power, the hosts welcome back Justin Esgar of ACEs Conference. The discussion kicks off with light-hearted banter about colds and convincing Jerry to buy a ticket for the upcoming ACEs Conference. Justin shares behind-the-scenes insights into his daily routine and the value of attending ACEs, highlighting its focu…
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In today’s episode of The Parent Tech Support Show, we’re exposing the dark reality of online predators and the grooming tactics they use to manipulate children. From social media and gaming platforms to lesser-known chat apps, these dangers lurk where kids spend most of their time online. Subscribe to my newsletter for exclusive tips 👉 https://par…
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ShrimpShellShineShoe24! 608: In the Cloud: Troubleshooting Tech and Exploring Backups In this episode of Command Control Power, the team discusses a range of topics from humorous backdrops and personal anecdotes about health to dealing with poor support from vendors and troubleshooting client tech issues. They highlight the importance of routine ch…
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Is your child spending hours scrolling on Instagram? Are they exposed to content you’ve never approved of—messages from strangers, harmful posts, and an algorithm designed to keep them hooked? 👉 Sign up for my free guide here: https://parenttech.support In this episode of The Parent Tech Support Show, I break down Instagram’s parental controls—what…
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In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additi…
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1
Best Of CCP - 087: Joe's Birthday Bash
1:13:52
1:13:52
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1:13:52Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Joe Saponare, Sam Valencia & Jerry Zigmont
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Sign up for my newsletter: https://parenttech.support Today’s kids aren’t just passing notes or writing answers on their hands—they’re using AI, smartwatches, and hidden apps to cheat in ways most parents and teachers don’t even realize! In this episode, I expose the latest tech-driven cheating methods, including: ✅ Bluetooth earbuds & smartwatches…
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605: Backup Challenges with Adam Engst Of The Tidbits Content Network
1:01:30
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1:01:30Backup Challenges with Adam Engst Of The Tidbits Content Network In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups…
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The Truth About AI and Kids!! Subscribe to my newsletter: https://parenttech.support Mentioned video on privacy: https://youtu.be/DDP-_zC34YM?si=VOmCcX-Pnajv5Sh2 Artificial Intelligence is everywhere—from personalized learning to AI chatbots. But is it helping or hurting your child’s development? In this episode, I break down the pros and cons of A…
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604: Sync or Swim: Tales from the Technical Trenches
1:00:36
1:00:36
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1:00:36In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing …
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Sign up for my newsletter at https://parenttech.support. Questions? Email me: [email protected] In this eye-opening episode, I expose three dangerous myths about parental controls that leave kids vulnerable online—even when parents think they’ve done everything right. Drawing from my own experiences as a tech-savvy kid (and the tricks I used…
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603: Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder Of Creative Techs
52:44
Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder In this episode of Command Control Power, returning guest John Moder joins the hosts to discuss a variety of topics ranging from hardware issues with the latest generation of MacBooks to the intricacies of NDAA compliance concerning network hardware. John shar…
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7 Hours a Day: How Excessive Screen Time Hurts Kids and What to Do About It! Sign up for my newsletter at https://parenttech.support. Any questions? Email me at: [email protected] Video mentioned: https://www.youtube.com/watch?v=bRvVnBolW38&t=107s In this episode, I break down the serious impact of too much screen time on kids—from disrupted…
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In this episode of Command Control Power, Joe dives into various tech frustrations, starting with longstanding complaints about Siri's inefficiencies that even die-hard Apple fans acknowledge. The discussion pivots to the troubles faced after switching from a MacBook Air to a MacBook Pro, including stability issues and slower wake times. Joe shares…
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Why Your Child’s Data Privacy Matters (And How to Protect It) Sign up for the newsletter: parenttech.support Every click, swipe, and tap could be feeding your child’s data to companies—or worse, online predators. In this episode of The Parent Tech Support Show, I break down why safeguarding your child’s data is more critical than ever and how you c…
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601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud In this episode of Command Control Power, the hosts catch up and discuss various tech-related issues and solutions. They talk about frustrations with recording time and system speed, debates about show recommendations, and experiences with Siri's unreliable commands. They also delve …
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🌐 Learn how you can protect your kids online at https://parenttech.support/ In this episode of The Parent Tech Support Show, I sit down with Tammy, a mother who lost her 11-year-old daughter, Selena, to suicide. Selena, described as the human form of sunshine, was a bright and caring child who loved dancing and helping others. But her life took a t…
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We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, COJoe Saponare, Sam Valencia & Jerry Zigmont
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🔒 The Parent Tech Support Show: A Complete Guide to Snapchat for Parents 🔒 Get my free guide here: https://parenttech.support/ In this episode, I take a deep dive into one of the most popular platforms for kids and teens—Snapchat. As a parent, navigating the complexities of this app can be overwhelming. I’m here to demystify it for you! Together, w…
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In this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting c…
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🚨 Scary Truths About Kids and Porn 🚨 Sign up for my newsletter at https://parenttech.support. Any questions email me at: [email protected] In this episode, I address one of the most alarming issues facing kids today: pornography. From shocking statistics to its harmful effects, I dive into what parents need to know and how to protect their k…
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A Holiday Message from Your Friends at CCP: Joe Saponare, Sam Valencia, & Jerry Zigmont
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Why You Should Disable the App Store on Your Child's Device! Sign up for my newsletter at https://parenttech.support. Email me: [email protected] YouTube video on three ways kids get around parental controls, https://www.youtube.com/watch?v=9lrNa96ADcU&t=305s In this episode, I explain why unrestricted access to the App Store can be risky fo…
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Joe Taps Out, Jerry and Sam Command Control Power Through In this episode of Command Control Power, the hosts navigate through a mix of tech support comedy and genuine tips. Starting off with playful banter, they discuss personal anecdotes about parenting moments and work-life balance, leading to shout-outs for their Patreon supporters. They emphas…
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🚨 The Dangers of Unrestricted Internet Access for Kids 🚨 Sign up for my newsletter at https://parenttech.support In this video, I dive into why unrestricted internet access is so dangerous for children. From harmful content to online predators, I break down the risks kids face and share practical strategies to help parents protect their kids online…
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597: Caught in the Cloud: Backup Battles and Cyber Scams
1:06:06
1:06:06
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1:06:06In this episode of Command Control Power, the hosts delve into various technical and customer service issues they have encountered recently. They start with a detailed rant about Backblaze’s abrupt change in their prorated refund policy, which affected the way they manage client licenses. The conversation shifts to issues with Amazon's high-value e…
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🚨 Why Updating Parental Controls Is Crucial 🚨 Get the newsletter at https://parenttech.support In this video, I explain why regularly updating your devices and parental control apps is essential to protect your kids online. Outdated software can lead to bugs, vulnerabilities, and loopholes that kids might exploit to bypass restrictions. Here’s what…
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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Joe Saponare, Sam Valencia & Jerry Zigmont
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🚨 5 Unexpected Places Kids Might Find Pornography Online 🚨 Sign up for my newsletter for more tech tips: https://parenttech.support In this video, I reveal five surprising places where kids might accidentally (or intentionally) encounter pornography online—and how parents can safeguard against it. These aren’t the usual sketchy websites; they inclu…
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In this episode of Command Control Power, the team delves into recent UniFi updates, touches on managing Sonos integrations, and shares on-the-ground troubleshooting experiences. Sam talks about his recent trip to China and Japan, where he experienced both work-related and leisure activities, stunning cityscapes, and unique cultural experiences. Di…
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📱 Welcome to the Parent Tech Support Show! sign up for my newsletter for more tech tips: https://parenttech.support In this episode, we dive into everything parents need to know about setting up parental controls on iOS devices like iPhones and iPads. Whether you’re just getting started or looking for advanced tips, this guide has you covered. Here…
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