Business of Software is a place that brings together the brightest minds and greatest practitioners in software into one place. World-Class software leaders such as Joel Spolsky, Gail Goodman, Seth Godin, DHH, Dharmesh Shah, & Kathy Sierra come to teach everything except the code in how to scale great software companies that stay profitable in the long term. Expect the latest thinking and fresh perspectives from some of the world's leading software practitioners. Stay up to date and hear abo ...
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Our podcast aims to engage, educate, and inspire decision-makers in industries that rely heavily on technology to streamline operations, improve efficiency, and drive growth.
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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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Capsher was founded in 1994 as a software consulting firm to connect people, processes, and technology. The founders wanted the freedom to create and craft better software than what they were seeing delivered. Over the years, Capsher grew from a successful startup into an established, reputable provider in custom software consulting and development. We outgrew our first, second, and third office spaces, and eventually constructed a fit-for-purpose building in the heart of Bryan – College Sta ...
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Your Global Connectivity Network. Together we can unite the ground transportation industry. Say no to the old, manual techniques of business management, With us save time and money and grow your limo business without any hustle. If you looking for the affordable fully featured system for your limo business.
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Send us a text The AI-driven enterprise software landscape is undergoing rapid transformation, shaped by diverging stakeholder priorities and the evolving demands of real-world applications. While analysts focused on R&D highlight the potential of cutting-edge innovations, those examining implementation underscore the need for usability and measura…
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Join us in this epsiode of Software Meets Business as we sit down with Jonathan Healey, Managing Director of IDHL’s Web Division, to explore the evolving landscape of outsourcing in software development. Jonathan shares his candid insights on how outsourcing has transformed over the years, from the early days of conference calls and limited interne…
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WBSP730: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 5, an Objective Panel Discussion
52:52
Send us a text The enterprise technology space is buzzing with bold moves and fresh innovations as major players double down on AI, unified commerce, and real-time data capabilities. Salesforce is making headlines with its planned launch of AI agents and a cloud-based POS for retailers, even as its CEO, Marc Benioff, critiques Microsoft Copilot as …
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WBSP729: Grow Your Business by Learning the Top 10 Real-time Transportation Visibility Platforms in 2025 w/ Sam Gupta
20:43
Send us a text A major trend shaping the Real-Time Transportation Visibility Platform landscape is the significant variation in platform scope and geographic coverage. While some platforms excel in specific transportation modes—such as ocean freight or truckload—they often fall short in delivering comprehensive insights due to limited modal support…
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WBSP728: Grow Your Business by Understanding Creatio's Capabilities, an Objective Panel Discussion
53:08
Send us a text BPM has undergone a notable transformation, shedding its earlier complexity to become a powerful asset in ad-hoc CRM scenarios, particularly for industries with sophisticated customer engagement needs. While traditional CRMs suffice for straightforward use cases, they often falter when faced with rigid data structures that don’t alig…
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WBSP727: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 4, an Objective Panel Discussion
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Send us a text The enterprise tech and AI landscape is evolving at a breakneck pace, marked by bold investments, leadership changes, and groundbreaking innovations. Mike Ettling’s departure from Unit4 prompts reflection on AI’s transformative role in ERP, even as companies like Overhaul secure $55 million to tackle persistent supply chain challenge…
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Send us a text Supply chain suites distinguish themselves from traditional ERP and analytics platforms by being specifically designed to meet the intricate needs of supply chain-intensive industries. These industries depend on tightly integrated processes that span forecasting, procurement, logistics, and fulfillment, requiring systems that priorit…
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WBSP725: Grow Your Business by Understanding LeadSquared's Capabilities, an Objective Panel Discussion
56:59
Send us a text CRMs designed for the education sector, especially within public institutions and universities, must navigate a complex landscape of fragmented workflows and diverse stakeholders, from students and faculty to alumni and administrators. These organizations often require more than what traditional CRM systems can offer, particularly wh…
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WBSP724: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Ep 3, an Objective Panel Discussion
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Send us a text The enterprise software and services landscape is experiencing a wave of strategic acquisitions, signaling aggressive moves by major players to expand capabilities and market share. Thomson Reuters' $600 million acquisition of tax automation firm SafeSend highlights the growing demand for streamlined financial compliance solutions, w…
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WBSP723: Grow Your Business by Learning the Top 10 Supply Chain Business Network Platforms in 2025 w/ Sam Gupta
26:04
Send us a text Supply chain business networks distinguish themselves through the varying scopes and functionalities they offer across the operational landscape. Some platforms concentrate primarily on logistics and transportation, delivering strong real-time visibility solutions, while others take a more comprehensive approach by integrating upstre…
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WBSP722: Grow Your Business by Learning from S/4 Automated Testing Strategies and Case Studies w/ Chris Rolls
54:41
Send us a text Implementing a robust automated testing strategy for SAP S/4HANA is essential for maintaining system integrity during upgrades, integrations, and performance enhancements. Effective strategies must prioritize end-to-end testing that encompasses core business processes, custom configurations, and third-party integrations to ensure com…
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In this episode of Software Meets Business, Rich is joined by Jaya Jha, Director of Software Development at Ten Lifestyle Group. Jaya shares her extraordinary journey from a chemistry graduate in Mumbai to a global software leader. Together, we explore her transition from hands-on development to heading international teams, and how she’s nurtured h…
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WBSP721: Grow Your Business by Understanding Pegasystems' Capabilities, an Objective Panel Discussion
55:39
Send us a text Call center and customer service workflows, particularly in heavily regulated sectors like banking, financial services, and insurance, often involve a level of complexity that standard CRM platforms struggle to accommodate. Processes such as client onboarding, approval cycles, and exception handling require dynamic, BPM-like capabili…
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Send us a text The Sales and Operations Planning (S&OP) category occupies a distinct space within enterprise technology, serving supply chain-intensive industries like retail and manufacturing with capabilities that traditional ERP systems simply cannot match. While ERP platforms manage transactional processes, S&OP suites focus on high-level strat…
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WBSP719: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Week 2, an Objective Panel Discussion
58:24
Send us a text The enterprise software and services landscape is experiencing a wave of strategic acquisitions, signaling aggressive moves by major players to expand capabilities and market share. Thomson Reuters' $600 million acquisition of tax automation firm SafeSend highlights the growing demand for streamlined financial compliance solutions, w…
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WBSP718: Grow Your Business by Understanding Keap’s Capabilities, an Objective Panel Discussion
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1:00:35Send us a text CRM systems generally center around four main suites—sales, marketing, customer service, and field service—often enhanced by contact center capabilities, though smaller platforms may streamline their offerings to focus primarily on marketing and lead generation. While enterprise-grade CRMs tend to offer robust, native support for com…
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WBSP717: Grow Your Business by Learning the Top 10 Project Management Systems in 2025 w/ Sam Gupta
25:09
Send us a text When assessing project management systems, it's essential to separate standalone, best-of-breed solutions from ERP-integrated modules, as the former are specifically engineered to handle the nuanced demands of project execution without being constrained by the limitations of generalized platforms. True project management tools offer …
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WBSP716: Grow Your Business by Learning from ERP Trends in the Age of AI w/ Vinnie Mirchandani
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1:04:14Send us a text The ERP landscape is undergoing significant transformation, marked by a shift toward vertical specialization and regional compliance as vendors move away from generic, one-size-fits-all solutions. This evolution reflects the growing demand for industry-specific functionality and adherence to localized regulatory requirements. At the …
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Driving Innovation Without Code: How Business Leaders Can Lead Software Success with Richard Moseley
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In this episode of Software Meets Business, we sit down with Richard Moseley, the founder of Rent Pay Go, to explore how his years in the plant and construction industries led him to create a groundbreaking digital platform. Richard shares the origins of Rent Pay Go, from identifying a critical gap in online equipment ordering to building a scalabl…
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WBSP715: Grow Your Business by Understanding Front’s Capabilities, an Objective Panel Discussion
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1:01:41Send us a text Many companies start their customer service operations with shared inboxes due to their affordability and ease of setup—making them an ideal solution for resource-constrained startups. These email-based systems offer a unified communication channel that simplifies customer interactions and promotes internal collaboration. However, as…
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WBSP714: Grow Your Business by Learning the Top 10 Non-Profit ERP Systems in 2025 w/ Sam Gupta
20:57
Send us a text Selecting an ERP system for the not-for-profit sector requires a nuanced approach due to the sector’s distinct operational and financial demands. Unlike traditional businesses, not-for-profits rely on specialized functionalities such as fund accounting, grant tracking, and compliance tools, which are essential to meet sector-specific…
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WBSP713: Grow Your Business by Understanding HubSpot’s Capabilities, an Objective Panel Discussion
59:49
Send us a text Marketing automation and core CRM systems, though often linked, are fundamentally distinct in design and purpose. Marketing automation is tailored for upstream business processes that involve unstructured data and require seamless integration with multiple systems to drive engagement and lead generation. In contrast, core CRM systems…
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WBSP712: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Week 1, an Objective Panel Discussion
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1:00:29Send us a text The tech and enterprise software landscape is undergoing rapid transformation, marked by a mix of bold acquisitions and cautious public market strategies. While Databricks' CEO candidly states that “it’s dumb to IPO this year,” citing market volatility and strategic timing, major players are making aggressive moves elsewhere. From Th…
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WBSP711: Grow Your Business by Learning the Top 10 Cloud-native ERP Systems in 2025 w/ Sam Gupta
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Send us a text This curated list stands apart by spotlighting ERP platforms that were engineered from inception as true cloud-native solutions, intentionally bypassing the limitations of retrofitted legacy systems. These modern ERPs are designed to leverage the full scope of cloud capabilities—delivering streamlined operations, cost efficiencies, a…
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WBSP710: Grow Your Business by Learning from ERP Challenges for Govt and Non-profit Organizations w/ Douglas Camin
59:48
Send us a text Implementing ERP systems in government and non-profit sectors comes with distinct challenges, including tight budget constraints, complex regulatory requirements, and the heightened need for operational transparency. In these environments, the role of enterprise architecture becomes especially critical—it acts as a strategic framewor…
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In this episode, Elizabeth Green shares how she transformed a printed drug handbook into one of the most widely used veterinary apps in the US - impacting thousands of professionals every day. We dive into her journey from founding a niche media company to building two groundbreaking software products, despite having no tech background. Elizabeth t…
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WBSP709: Grow Your Business by Understanding Attio’s Capabilities, an Objective Panel Discussion
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1:03:20Send us a text It’s fascinating how quickly the tech landscape evolves—platforms like Salesforce and Workday, once seen as trailblazing disruptors, are now being viewed as legacy systems, navigating the same kind of disruption they once caused. Innovations like object and graph databases have redefined what flexibility, connectivity, and user exper…
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Send us a text When evaluating the top ERP systems for the pharmaceutical industry, it’s crucial to recognize that this list focuses solely on the ERP solutions themselves—not the vendors behind them—and spans organizations of all sizes, from emerging biotech startups to large-scale pharmaceutical manufacturers. Since ERP needs vary widely across t…
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Send us a text ERP Phase 0 is more than just a clever way to cut down on the zeroes in your total cost of ownership—it’s the strategic groundwork that can make or break your entire implementation. This critical phase is where businesses assess their needs, document current processes, and align their objectives with the capabilities of a chosen ERP …
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WBSP706: Grow Your Business by Understanding Brevo’s Capabilities, an Objective Panel Discussion
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1:01:26Send us a text Many marketing automation platforms tend to overpromise, presenting themselves as all-encompassing solutions capable of delivering seamless, customer-centric workflows across the entire CRM spectrum. In reality, these platforms are typically optimized for specific use cases, and their underlying data models reflect that specializatio…
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WBSP705: Grow Your Business by Learning the Top 10 Medical Device ERP Systems in 2025 w/ Sam Gupta
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Send us a text When evaluating the top ERP systems for the medical device industry, it’s essential to recognize the wide range of business models that fall within this sector, from biotech startups to large-scale manufacturers of capital equipment and consumables. This ranking focuses strictly on the ERP solutions themselves—independent of the comp…
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WBSP704: Grow Your Business by Learning the Nuances of Business Transformation from the Lenses of a CIO w/ Martin Mohr
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1:00:45Send us a text CIOs are pivotal to successful business transformation, serving as the bridge between equipment IT, product IT, and corporate IT to create a unified and agile technology ecosystem. Achieving this coherence requires more than technical oversight—it demands a strategic mindset rooted in business value. Tools like Signavio and LeanIX ha…
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In this episode of Software Meets Business, Rich sits down with Piotr Młodecki, Chief Transformation Officer at Soul Millennium Medical Group. Piotr shares insights from his 20+ years in the medical field, discussing the crucial role of ERP systems in business transformation and how customisation can drive competitive advantage. From optimising SAP…
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WBSP703: Grow Your Business by Understanding SugarCRM’s Capabilities, an Objective Panel Discussion
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1:00:04Send us a text The sustainability of the open-source business model remains a subject of ongoing debate, particularly when examining its long-term viability as a product differentiator. While open-source has often served as an effective marketing and adoption strategy—evident in early trailblazers like SugarCRM—it doesn’t always guarantee lasting m…
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WBSP702: Grow Your Business by Learning the Top 10 Aerospace And Defense ERP Systems in 2025 w/ Sam Gupta
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Send us a text When assessing the top aerospace and defense ERP systems for 2025, it's essential to recognize that this evaluation is rooted in a defined set of criteria focused solely on the ERP solutions themselves rather than the reputation or size of the vendors behind them. The list accommodates businesses across the spectrum—from small subcon…
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WBSP701: Grow Your Business by Understanding Yotpo’s Capabilities, an Objective Panel Discussion
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Send us a text When evaluating the cost of a review platform, businesses must consider more than just the price—they need to assess the value it brings to their marketing and conversion strategy. A robust review system can significantly impact customer trust, ad performance, and even SEO rankings, making it a powerful asset beyond simple testimonia…
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WBSP700: Grow Your Business by Learning the Nuances of ERP Consolidation in the Paper Industry w/ Fred Donatucci
58:43
Send us a text Given these complexities, selecting the right ERP system for the paper industry requires a solution that goes beyond generic functionalities to address sector-specific challenges. From managing raw material fluctuations and complex production scheduling to ensuring seamless integration across newly merged entities, an effective ERP m…
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WBSP699: Grow Your Business by Learning the Top 10 Automotive ERP Systems in 2025 w/ Sam Gupta
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Send us a text Given the complexities of the automotive industry, selecting the right ERP system is not just about functionality but also about long-term strategic fit. Companies must assess how well an ERP solution aligns with their operational structure, compliance needs, and growth plans. While larger enterprises may benefit from robust suite-ce…
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WBSP698: Grow Your Business by Understanding ActiveCampaign’s Capabilities, an Objective Panel Discussion
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1:02:08Send us a text The marketing automation landscape is split between platforms designed for B2C and those built for B2B, each with unique challenges and priorities. While B2C businesses often require high email volumes to engage customers at scale, B2B strategies typically focus on deeper relationship-building with fewer but more targeted touchpoints…
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In this episode of Software Meets Business, Rich sits down with Larry Wolf, founder and CEO of Wolf Strategy Partners, to explore the critical intersection of strategy, operations, and technology. Larry shares a fascinating journey from shaping Expedia with Microsoft in the early days of the internet, to leading transformational initiatives across …
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Send us a text As we approach 2025, ERP systems are undergoing significant transformation, driven by the push toward modernization and cloud adoption. Vendors are offering enticing migration strategies to help businesses move away from legacy systems, promising enhanced scalability, real-time data access, and improved operational efficiency. Howeve…
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In this episode of Software Meets Business, host Richard Bundock sits down with Jeff VanNote, founder of LoanLynx AI, to discuss the intersection of PropTech and Fintech, and the invaluable lessons of entrepreneurship. Jeff shares his incredible journey—from growing up in the mortgage business and pursuing a career in football to navigating the fin…
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Send us a text Selecting an ERP system for large enterprises—companies generating over $1 billion in revenue—is a complex and high-stakes decision shaped by their scale, operational intricacies, and global footprint. While the lower enterprise segment often faces budget constraints and slower business model evolution, the upper enterprise tier is f…
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WBSP695: Grow Your Business by Understanding Bloomreach’s Capabilities, an Objective Panel Discussion
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1:01:14Send us a text The intersection of marketing automation and CMS platforms raises an important question: does merging the two create a more seamless, tailored experience, or does it confine the platform to a specific industry? Some solutions, like Episerver, have positioned themselves around CMS and personalization, integrating marketing automation …
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WBSP694: Grow Your Business by Understanding Braze’s Capabilities, an Objective Panel Discussion
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1:01:31Send us a text In the crowded marketing automation space, where countless platforms offer seemingly similar capabilities, real-time customer interaction is a key differentiator—especially for B2C industries. While many solutions claim to enable real-time engagement, only a select few possess the technology to execute it effectively. As businesses r…
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WBSP693: Grow Your Business by Learning the Top 10 Mid-Sized Business ERP in 2025 w/ Sam Gupta
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Send us a text Selecting the right ERP system for mid-sized businesses in 2025 requires a nuanced understanding of the segment, as companies generating between $100 million and $1 billion in revenue have vastly different needs depending on their scale. The lower mid-market, ranging from $100 million to $250 million, may prioritize ease of implement…
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WBSP692: Grow Your Business by Learning Quantum Technology Trends w/ Kieran N. Blanks
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1:01:34Send us a text Quantum technology is rapidly evolving, driven by advancements in computing, communication, and sensing, with AI acting as a key catalyst for its growing demand. As machine learning and large-scale computations push the limits of classical processing power, quantum systems present a promising solution for solving complex problems mor…
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WBSP691: Grow Your Business by Understanding Klaviyo’s Capabilities, an Objective Panel Discussion
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Send us a text Marketing automation is a highly competitive space, with numerous tools designed for different industries and platforms. Within the Shopify ecosystem alone, businesses can choose from at least a dozen options, including Shopify's own built-in solutions, all offering similar core functionalities. However, the differences lie in their …
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WBSP690: Grow Your Business by Learning the Top 10 ERP Systems for Small Business in 2025 w/ Sam Gupta
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Send us a text When assessing ERP solutions for small businesses, it’s essential to recognize that these companies have distinct operational needs and constraints. While revenue can be a useful benchmark, factors such as industry type, business model complexity, and growth trajectory play an equally crucial role in determining ERP adoption. For man…
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WBSP689: Grow Your Business by Understanding Celonis’ Capabilities, an Objective Panel Discussion
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1:03:18Send us a text ERP systems have long struggled with visibility, making learning, adoption, and process optimization difficult for organizations. Traditional methods of visualizing business processes relied on stakeholder interviews, often leading to incomplete or biased representations. Process mining technology revolutionizes this approach by leve…
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