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Learning for Good | L&D Solutions and Leadership Development for Nonprofit Organizations

Heather Burright, Learning and Development Leader, Leadership Development Consultant, Instructional Designer.

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As nonprofit learning and development leaders, we want a seat at the table. We want to be viewed as true business partners who can help solve problems. We want to create meaningful learning solutions that fit in the flow of work and yield real results for the organization and for the staff. That's why in this podcast, we will not only explore instructional design and leadership development best practices, but we will also explore change management, belonging, and influence - helping you buil ...
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The Non-Profit Hour examines the inner workings and hears the human stories of Portland's many local non-profits. Shows air every Friday at 1:30 on XRAY.fm. Brought to us by the Media Institute for Social Change -- a public interest media lab that works to inspire, empower and engage emerging media producers.
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People love communities. But not all communities are created equal. I have a learning community and it can be hard. It's not hard to create; that was pretty easy. But it's hard to get people to engage. That's where the work is. To get better at this, I've been reading books and listening to podcasts about community and I've been reflecting on commu…
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In nonprofits, we have limited budgets. This means we need to be able to prioritize the training and professional development opportunities to be created. How do we do this? With people data. But what data should we be asking for and how can we use it once we get it? That’s what we’re discussing in today’s episode of the Learning for Good podcast w…
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With burnout at an all-time high and becoming a global trend, you need more than the occasional wellness perk to tackle it. If well-being in your organization is a top priority for you, but you aren't sure how to move from yoga and happy hours to something more meaningful, then this episode is for you. I’m discussing how to create a holistic plan f…
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When I create a competency model, there are so many things I look at. The one thing I don’t look at? Indicators of poor performance. I’m sure we all already know what poor performance looks like. To me, the lowest behavior you want is one that meets expectations. And everything should just go up from there. That’s why today we’re discussing why I d…
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Have you ever created a training, only to realize it didn’t have the impact you had hoped? In this episode of the Learning for Good podcast, we explore why training alone often fails to drive lasting behavior change. My guest Julie Dirksen, author of "Talk to the Elephant: Design Learning for Behavior Change," discusses the limitations of training …
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We all know the powerful role that mindset plays not only in our personal lives but also in our work. In this episode of the Learning for Good podcast, I explore five essential mindset shifts nonprofit L&D professionals should adopt to uplevel their leadership development strategy. By redefining how you approach your roles and the potential of your…
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Effective teams are essential to your nonprofit. I’ve been a part of teams that worked so well together, everything ran smoothly, and there were no major issues. But I’ve also been a part of teams that were the opposite. So how do we create effective teams? That’s what we’re exploring on today’s episode with Beth Napleton, an executive leadership c…
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What makes nonprofit training unique to corporate training or government training? While there are a number of things that are different, one thing that I thought would be fun to focus on is the three unique audiences that nonprofits create training for. These unique audiences come with their own challenges and I’m giving you some tips to overcome …
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Why do we let our kids watch cartoons like Cocomelon or Bluey? Because they are teaching our kids valuable lessons through animation. We can do the exact same thing in our nonprofit training. We can use animation to impart valuable lessons to our learners. That’s why I’ve invited Calvin Dantley to join me and share his experience with animation and…
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Have you heard of the forgetting curve? We naturally forget 90% of what we learn. That's troubling to hear for those of us in L&D. All we think about is helping people learn and creating behavior change from that learning. How can we do that If learners are forgetting the majority of what we teach them? That’s what we’re exploring in this episode. …
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In this episode, I've invited self-proclaimed frustrated changemaker Heather Hiscox to talk about how she uses data to overcome the status quo and boost workforce development. Heather, the founder and CEO of Pause for Change, is on a mission to change the way we change the world. I'm so excited to talk with her more about data and what L&D can star…
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Are your leaders the best they can be? Or are there areas where they are lagging behind a little bit? My guess is they're somewhere in the middle. You probably have leaders who excel and leaders who struggle. And even those who excel probably have room for improvement. So today we’re talking about why your team’s leadership skills might be lagging …
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If you've ever welcomed a baby into your home, you know how stressful it can be. You don't want to have the stress of what's being left undone at work on top of that. How do we help our nonprofit leaders navigate time out of the office? That’s what I’m discussing with mission-driven fundraiser, Lacey Kempinski on today’s episode. Lacey is focused o…
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Good training has a real impact on those who receive it. It can shift mindsets. It can build skills. It can change the way your organization works. And that's what I want to share with you today. Nonprofit leader, Lauren Wiley, shares how one training at her nonprofit impacted the midwives and doulas they train and ultimately the pregnant and postp…
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All too often, L&D feels like a last resort in the workplace. We, as L&D, need to be brought in earlier in the process of decision-making. We have experience and expertise to share and we have value to add, and we can help shape that final decision. In this episode, I’m sharing some tips to help build relationships so that L&D can become the first …
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Work is a major contributor to well-being. Your leaders influence the well-being of everyone on their teams. So those leaders become an important part of the conversation. That's why I'm so excited to have well-being strategist Loretta Turner as my guest today. We’re exploring how you can take a well-being approach to leadership development. ▶️ A W…
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I talk a lot about training as an avenue to create trusting relationships and psychological safety in your nonprofit. But what do you do when the training facilitates a large cohort of learners and it becomes harder to build those relationships? Today I am talking about what you can do to make those large cohorts of learners feel a bit more intimat…
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The skills you need as an individual contributor are different than the skills you need as a manager. We hear it time and time again - you promote your very best individual contributor to a supervisory position and they struggle because they aren’t equipped with the skills they need. That’s why I’m so excited to have Summer Davies, an award-winning…
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Let's say you are kicking off 2024 with a new program or service. Are your staff prepared to implement it? Have they had a chance to build the skills and confidence they need? Or will they be struggling to figure things out on the job? In today’s episode, I’m discussing just how Learning and Development can support your nonprofit as you’re changing…
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Today’s episode is all about humor. I’m not talking about corny jokes or puns, but rather the lightheartedness and energy that you need in your nonprofit to get things done and to help teams work together. My guest, Gita Kulkarni, explains why we need to care about humor and how to use humor as nonprofit Learning and Development leaders. Gita is a …
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Hey friend and Happy New Year! Today's episode is a quick one. I wanted to kick off 2024 with something kind of fun and different. I’m sharing 24 tips for L&D leaders. From knowing your worth as an L&D leader to building relationships with other business units and teams, these tips will help you get 2024 off to a great start. Let’s jump right in. ▶…
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If you're doing a year-end reflection, you need to listen to this episode. I have some tips for how to do your time of reflection so that you get the most out of it. Because at the end of the day, I want you to learn from this time of reflection because when you learn from what you've done in the past, your perspective changes for what you can do i…
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Do you ever feel like you're having two different conversations with someone? It’s like you're saying one thing, and they are hearing something completely different. This happens regularly in our workplaces. Your Gen Z staff are waiting for you to set clear expectations and if you don't, they just might leave. In this episode, I’m going over three …
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How do we know when we are successful? And how can we actually measure that? I know this can be frustrating, but it can be done. And who better to guide us than today’s guest, L&D Detective, Kevin M. Yates. I am so excited to have Kevin as a guest, not only is he the L&D detective and an expert on measurement, but he also has his own nonprofit and …
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The skill sets your staff need are expected to change by 50% in 2027. That's according to LinkedIn’s 2023 Workplace Learning Report. 50% in just a few short years. With so much changing, Learning and Development has a role to play. In today’s episode of the Learning for Good podcast, we are exploring two techniques L&D can use to prepare your staff…
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Culture can be a complex thing and it's what allows you to attract, retain, and develop your staff. That’s why I’m so excited to have Rebecca Marchiafava on the podcast today, to discuss culture change and to help you successfully lead or navigate that change. Rebecca is the founder of Culture Work LLC, where she consults with organizations to deve…
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Have you ever left a meeting thinking that could have been an email? As a nonprofit consultant working on training and leadership development projects, I lead a lot of meetings. And my goal is to make them an effective use of time, every time. Today, I want to share some ways you can make your meetings more effective. So no one leaves thinking it c…
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How do global nonprofits bring people together for a global learning cohort, despite the challenges, for the good of all involved? That's what we're going to explore on today’s episode of Learning for Good with Tommy Lee. Tommy is a seasoned leader with extensive experience in the areas of faith and work integration, organizational development, and…
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Most subject matter experts are open to redesigning activities and interactions, but when you talk about cutting content, that can be a challenge because it feels personal. So how do I navigate situations like these? And what can you do to navigate similar situations as you are working with your subject matter experts? I have three tips to share wi…
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One of my favorite things is when a nonprofit comes to me with a strategic plan that specifically mentions developing their people, their staff. But this isn’t always the case. Regardless of whether Learning and Development has been written into your strategic plan or not, it still has a large role to play. In today's episode, Carol Hamilton and I …
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Depending on your experiences with training or coaching, you might have a preference for one over the other. But should we make organizational decisions based on our preferences? I'd argue no. Which is why I wanted to bring this episode to you. It's an episode where we will compare leadership training versus coaching and explore when to use which s…
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You know you need a comprehensive training program based on your organization's prioritized competencies. But if you don't know how to get there, it can be overwhelming to start. This is one of the common questions I get when working with my nonprofit clients to create competency models. It's that now what question. Today, I want to explore how you…
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We made it! Today is the 50th episode of the Learning for Good podcast and we’re taking a behind-the-scenes look at Skill Masters Market, my consulting business that powers this podcast and helps nonprofits all over the country achieve their staff development and training goals. I’m also giving you a sneak peek into my plans for the future! ▶️ Behi…
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I am so excited for today's episode; it's an Ask Me Anything episode and I've collected some great questions from listeners just like you, as well as from past clients. There's one thing you should know. You can ask me anything, anytime. But in today’s episode, we cover questions on everything from custom competency models and competency assessment…
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Today we're getting an inside look at the Nonprofit Learning and Development Collective - a free virtual community for talent management, DEI, and learning and development leaders to share ideas and learn from each other. I’ll be sharing what the Nonprofit L&D Collective is (and what it isn’t), the value of the Nonprofit L&D Collective, and what ex…
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As Learning and Development leaders, we spend so much of our time thinking about training. Who needs training? What do they need? How will it benefit them? How will it benefit the organization? What is the value and ROI? Today, I want to explore the qualitative impact of training. That's why I'm bringing the stories of impact from across my network…
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We need a training. You've probably been approached by someone in your nonprofit telling you this. They didn't come saying we have a problem, or can you help us? They said, “we need a training.” But we all know that training isn't always the answer. And while we can set up processes to help mitigate how often this happens, it still happens. And thi…
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When I decided to do an episode on identifying learner needs, I wanted to showcase an organization that used multiple approaches and saw results from their work. That's why I've invited Trang Truong-Hill from the YMCA of the USA to join me today to explore a project that we've worked on together as well as many other projects they have going on ins…
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When you say you expect good communication skills, do your staff know what you mean? Is it verbal communication or written? Do you mean that they are using clear concise language or that the communication is error-free? When you talk about communication, are you talking about with their colleagues, or with organizational partners, or industry leade…
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In our house, we have a good couch and an everyday couch. Our good couch is taken care of. And it's lasted for years. Then we have our everyday couch. It's also used to watch movies or lounge around on. But we are a little less careful about spilling popcorn on it and kids jumping on it. This couch is also part of our story, but we don't expect it …
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Do you remember your first real job? I was probably a strange combination of timid and overconfident. I probably hesitated to speak up at first. Thankfully, I gained experience, skills, and competence over time. What if we could help our early career staff gain some of those invaluable skills earlier in their career? Imagine the impacts that could …
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I knew I wanted to record an episode on personalized learning. So I asked myself, why do people want that? Why do people want personalized learning? And why does it work? When I started thinking about things in my life that have been personalized like birthday parties, or baby showers, things that were just for me - I cherished them. Our learners w…
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I can remember when working internally at a national nonprofit, managing up to 10 projects at once. They were in various stages of the process. They had different subject matter experts and different people approving the projects. They all had different modalities. And I had to keep up with all of them. Project management is a key skill in Learning…
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Role clarity, career development, and accountability - are just a few of the most common reasons a nonprofit reaches out to me about creating a custom competency model. Here's the thing, a competency model can do all of those things if it's created with your organization in mind and implemented correctly. It has to be specific to your nonprofit. Th…
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As nonprofit learning and development leaders, there are so many reasons we may feel overwhelmed, disconnected, or even burned out. And to overcome burnout, we need to be able to identify the underlying causes of it. That's why I've invited special guest Jessie Pagliari to talk about dealing with corporate burnout and managing stress as a nonprofit…
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I remember many years ago, working on a tough project – like all caps, screaming at the microphone tough. I was working internally at a national nonprofit on a high-profile project. I had a difficult subject matter expert, things kept changing, and decisions were hard to come by. And yet, I somehow managed to keep the project on time and within bud…
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If your nonprofit or association is undergoing organizational change, you know that it can feel heavy and overwhelming. That's where play comes in. As nonprofit learning and development leaders, we can use play to bring curiosity and fun back to the workplace. I'm so excited to have play expert Acey Holmes here with me today to explore how we can d…
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People managers are critical to your organization. They have the greatest influence. They have the ability to help initiatives go well. They hear from both the senior leaders and the support staff. I've heard from several nonprofits that they are focused on developing their people managers this year. But how do you know what to focus on? That's wha…
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I've worked with dozens of nonprofits as a consultant. And one thing I hear over and over again is the need for clear staff expectations. And you might be thinking, but isn’t that what the job description is for? Isn't it all laid out there? A job description is a great first step – and it's an input into the fundamental resource I often recommend,…
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As nonprofit L&D leaders, we are investing time and money into creating engaging solutions for our learners. But all of our learners are not the same. Their needs are not the same. Their likes and dislikes are not the same. Their goals are not the same. And their abilities are not the same. So how do we create solutions that are accessible to every…
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