We invited Mark Hanson, Commercial Director from Logicomms to talk with CityFibre's Rob Tickle, Marketing Manager, and Natalie Athanasopoulos, Account Manager. They discuss Logicomms partnership with CityFibre and how full fibre is changing businesses in Scotland.CityFibre Wholesale

What is Permission to Work? Andrew Wilson, Sales Director Business Wholesale, Sophie Eborall, Wayleave Operations Manager and Clair Moss, Customer Delivery Senior Ethernet Manager, talk about this new process and the benefits it holds to partners and their business customers.CityFibre Wholesale

The Fibre Exchange is kicking 2023 off with a bang... In the first episode of 2023, Andrew Wilson, Sales Director - Wholesale, Martin Pedler, Sales Manager Carrier National, and Paul Heritage-Redpath, Head of Products, talk promotions, permission to work and the power of partnerships. You'll also find out if any of them have kept up with their 2023…

"We're putting the band back together".....Join Mark Balfour, Strategic Account Development Director, Steve Porter, Head of Sales - Mobile & Wireless and Andrew Soper, Account Director Mobile, as they reunite the mobile team and talk all about mobile. Find out how CityFibre got into the mobile space, and what legacy they hope to leave behind.…

In this episode, we’re celebrating International Women in Engineering Day 2022. Find out how we're making waves in attracting female talent into a career within the Full Fibre industry, as Faye Marchant sits down with Hannah Carter, Lead Build Assurance Engineer, Lisa Chinn, City Build Manager and Amanda O’Hara, Head of Area Build.…

Head of Product, Paul Heritage-Redpath, talks to Head of Carrier, Martin Pedler and Business Sales Manager, John Igoe in the second of our product series about our ground-breaking Ethernet Flex.CityFibre Wholesale

Join Head of Carrier Sales, Martin Pedler and Head of Product, Paul Heritage-Redpath as they talk all things Dark Fibre. From Fibre Tax to what is DWDM? Listen to the first of our mini Product Series.CityFibre Wholesale

Marking International Women's Day 2022, Marketing Executive, Faye Marchant sits down with Customer Experience Manager, Rachel Shropshire and Head of Customer Services, Jude Felton to talk about their experiences and how we can #BreakTheBias.CityFibre Wholesale

Head of Regional Sales, Paul North sits down with Head of Wholesale, Andrew Wilson, for our 'In conversation with...' series. Paul and Andy discuss the Full Fibre landscape, Andy's 25 years in telco and what has shaped him as a leader.CityFibre Wholesale

Episode 1: The Copper Switch off features Strategy Director, Clayton Nash, Product Director, Mike Greening, Director of Regulatory Affairs, Alex Blowers and Carrier Sales Manager, Martin Pedler as they discuss the copper switch off from a strategic, product and regulatory perspective. Hosted by Martin, the episode explores the effect on the Carrier…

This podcast is a recorded Huddle Call we held on the topic of Territory Expansion, Territory Adjustments, and Territory Moves. Jamie steps us through all the available options available, things to think about, and generally how it all works. The main takeaway here is that if you are considering any expansions, changes, or outright moves of your te…

Welcome to 2021 and welcome to a new season of the Fibrenew Exchange Podcast. In this episode we cover the topic of staying focused, staying positive, and keeping busy in Q1 of 2021.With various forms of shutdowns and restrictions in place in different geographic areas, it's amazing how much we're still able to do with our Fibrenew businesses. You'…

In this episode, we sat down with Joe Day of Fibrenew Evansville in Evansville, Indiana. At the time of this recording, Joe was just shy of the one-year mark of operation of his Fibrenew business. He’s now booking 5 digits worth of revenue each month and has a schedule that’s booked out two weeks in advance.Joe explains what year one was like, he s…

Here at Fibrenew, we have many support channels and resources like our support team, our online Technical Library with videos and manuals and discussions, we have weekly huddle calls, we have periodic seminars, training opportunities, and more. But one resource we can't leave off that list is the tremendous peer to peer support that exists among fr…

Welcome to the 2nd installment in this 2 part series on Franchise Resales. In the first episode, we heard from Glenn Vanderploeg, a former franchisee who sold his franchise business. We heard about his experience from the seller's side of the fence and some sage advice that he had to offer on the topic.In this episode, we hear from Jay and Kelsey S…

Welcome to part 1 of a 2 part series on the topic of business succession with Fibrenew. On this installment, we talked with Glenn Vanderploeg and had him describe the good feeling he had upon selling not 1, but 2 Fibrenew territories that he owned and operated for 12 years.You'll hear about Glenn's experience with finding new owners, how he worked …

Part of our professional image has come to include wearing Personal Protection Equipment (PPE). This is the same as having a vehicle wrap, wearing a Fibrenew shirt, our ID lanyard, and more. Not only in terms of optics, PPE is the single best way we can enter businesses and homes from a safety standpoint as well.On this episode, Paul, Bruce, and Ch…

Cal Wirch of Fibrenew Burnaby in Burnaby, BC wrote a pragmatic and inspirational document called ‘6 Points of Light’. It serves as a guide and reminder to Cal on how he wants to operate his business through this period.On this episode, Cal explains the deeper meaning of each point and describes how they’re helping him stay motivated and on track. W…

We're having conversations with Franchise Partners to understand how they're navigating this period - what's happening now, and what their plans are moving forward.In this episode, we talked with Derek Trefry of Fibrenew SW Nova Scotia. Like many of us, Derek's business was upended in March when shelter at home restrictions began. Since then, Derek…

We're having conversations with Franchise Partners to understand how they're navigating this period - what March and April looked like, what's happening now and what their plans are moving forward. In this episode, we sat down with Anthony Fragola of Fibrenew Alleghenies in central Pennslyvania. He shared many great insights and provided some inspi…

Fibrenew CEO, Michael Wilson always has a thought-provoking stance on the state of world, and during this time of COVID-19 he shares his most recent thought-stream with us. We hope you enjoy.Fibrenew

Fibrenew has teamed up with The Seat Shop to offer you a simple and efficient mail-order automotive seat skin replacement when you need it. If a seat is beyond repair but you still want to help your customer, The Seat Shop can be an excellent option for you. On this episode, we talk with The Seat Shop's CEO, Matt Verhalen to discuss the partnership…

Fibrenew has teamed up with Boothcovers.com to offer you a simple and efficient mail-order upholstery service for your hospitality and medical clientele. On this episode, we talk with Boothcovers.com CEO, Kevin Campbell to discuss the partnership and explain how it works.Fibrenew

In this special edition podcast, we sat down with Fibrenew's CEO, Michael Wilson. We talked about team building, the state of Fibrenew, the opportunity ahead of us all, perseverance and much more. You'll be sure to enjoy!Fibrenew

'Just get after it' is Mat's advice when it comes to medical work. On this episode, he goes into more depth on what that means exactly - from getting the work, to billing, to schedules and more. He uses the same concept as 'walking a car lot' in medical facilities. Identifying the work that needs to be done, getting approval to do the work, doing t…

Ted Barac has built a successful Fibrenew Franchise in Minneapolis. Coming from a past career in the restaurant business, he has been able to apply much of what he learned in food service around customer service, pricing, billing, turn around and more to his Fibrenew business. On this podcast, Ted talks about: - creating opportunities - to be in th…

Google reviews are the custodian of trust. Social proof and feedback from previous customers is worth their weight in gold and then some. Not only in the eyes of customers but as a means of hiking your search engine rankings up the results ladder as well...and the more reviews you have, the better your overall position. We all do it. Before we're a…

On this episode, we sat down with the 3 man team from the greater Nashville area. Franchise partners JT Thompson, Mark Chasteen and Mat Meade all own and operate their own franchises but work together as a team, servicing Nashville and area as a cohesive unit. When it comes to teamwork, these guys know how to do it! We discussed: - coordinated pric…

Scott Neal of Fibrenew West Central New Jersey surpassed what was his 18 month sales target in just 3 months by following the Fibrenew Field Training program (AKA: Apprenticeship Program) On this episode, he shares his experience and feedback about the program including:- hitting the ground running as soon as he got home from training - not re-inve…

Sam and Penny Torres of Fibrenew Tampa have been running their business for some and have seen and done it all when it comes to Fibrenew. From the highest of highs to the lowest of lows and everything in-between. On this episode, we discussed: - becoming strictly mobile to increase profitability - focusing on Fibrenew-type work to maximize profitab…