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Sandy Pardue and Dana Salisbury of Classic Practice Resources discuss issues facing the dental practice owner of today. This podcast show features the movers and shakers of the dental industry as well as opinion leaders. Enjoy the fun, laid-back vibe as things get real. Dana has been in dentistry for over 15 years. She first entered the industry at the ripe old age of 18 years old selling a crown and bridge removal system. She left to go to college and worked part-time, moving to full-time a ...
 
Rob Tong from the Youth Baseball Edge blog interviews experts in youth baseball and related fields as they share their practical, actionable secrets for youth baseball success. Discover coaching tips, resources, drills, practice plans, strategies and much more so that you can help develop a more complete ballplayer and team. Understand how pitching, hitting, catching, fielding, baserunning, throwing, infield and outfield defense, bunting, pre-game routines, the mental game, practice organiza ...
 
The Bar Exam Drills Podcast is a periodic podcast where we answer bar exam related questions and also comment on legal implications of current events. The Bar Study Motivation Podcast episodes will interview an attorney sharing their own struggle through the Bar Exam, in which - they eventually triumphed! Any questions may be directed to podcast@barexamdrills.com.
 
“QualityTime-ESL” podcasts are clearly spoken, "interactive" oral exercises to learn everyday, global and even business English. The emphasis is on grammar, correct usage and pronunciation. They provide excellent oral and written preparation for international exams. Transcripts and worksheets are available on the website. The accent is American. Questions and comments to: marianne@qualitytime-esl.com.
 
When it comes to verb forms, it's always the same problem: lack of speed. You understand the tense, and when you write, you can eventually put it together. But when you speak, you stumble, hesitate, have to stop to think and "write it" in your head... It's very frustrating. These French Verb Drills are designed to help you memorize the verb forms, and the way they are pronounced in French today. The aim is not to explain the tenses, nor to help you figure out how to construct them, but to he ...
 
A Podcast to introduce you to our Santa Clarita gun training. My Cadre and I are able to take a complete novice to expert marksman in only a few classes. The rest of those who are going to only have a class here and there are going to be blessed with many repetitions so they are able to practice on their own the right way to handle and manipulate firearms. This is not testosterone-filled instruction. This is the type of training where we go by education and do not teach by mansplaining and i ...
 
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show series
 
“Quiet quitting” is nothing new, it just has a name now. According to a recent study: “Quiet Quitters” make up 50% of the US workforce! 32% are disengaged employees and 18% are the type of employees that go on social media and trash talk or display how they hate their employer. Why does “quiet quitting'' happen? In this episode Sandy lets us know h…
 
Test your knowledge of more commonly misunderstood baseball rules with Brandon Jackson, former umpire at the D1/DII/DIII level. Coaches should know these rules before going out to argue with the umpires. This is Part 4 of a four-part interview. Plus Rob answers the Question of the Week about what his hitting philosophy is and how to train it. Pleas…
 
Confirming appointments is one of the most important things that a scheduler does every single day. Confirming, when done the right way, assures the schedule will stay intact. In this episode Sandy breaks down the mistakes we tend to make when we “think” we have confirmed an appointment but in reality, we have not. A lot of the time we tend to send…
 
Sandy was doing a mystery call for a practice and noticed a major issue… the practice didn’t answer her phone call… that’s how this episode came up! There’s two main things we need to do if we want more new patients in our office. Make sure there are absolutely NO barriers blocking the new patient from reaching you over the phone. Make sure you tak…
 
You know that one person who's always missing days, calling in, or maybe they save up time off and leave for a long time. Welp, there’s procedures and systems to prevent that and actually improve all of your employees' attendance! In this episode Sandy gives us 5 major steps that will improve attendance and help motivate employees to not miss a day…
 
Treatment planning starts much earlier than you expect. If you want your treatment acceptance percentage to increase you first have to know what to look for and then implement these specific actions to see results. Sandy gives us the 10 bulletproof actions steps that will increase your treatment acceptance. One of the first steps is making sure you…
 
There's nothing worse than seeing the schedule full the day before, or even the week before, then… once the productive day arrives… the schedule starts falling apart. Why is this happening?! Could it have been prevented?! What is killing this productive day!? A lot of us are unaware of how much productivity is being killed in the practice. Some of …
 
When you're listening to this episode we want you to think about your accounts receivable balance. We want you to think about how many patients have accepted treatment, have received treatment, maybe only paid a portion of the whole treatment cost or not even a penny... and never came back. This means the patient has committed premeditated fraud. H…
 
September has been widely known in dentistry as “Sucktember”. Everything seems to slow down, no shows are high, production is low, and the schedule seems to fall apart insanely fast. In fact, some of you even decide to take September off! DON’T! In this episode Sandy breaks down the reason why we had a horrible September and how we can prevent “Suc…
 
Key takeaways from this episode: 1. What do patients that "no-show" have in common. 2. Every practice needs an "appointment wrap up" process. 3. What to ask a patient in regards to following up with them. 4. What's the best script for confirmation calls. 5. What to do when presenting treatment plans to ensure a second visit.…
 
We know how convenient it is to have your employee order supplies for you, deal with credit checks, and even order things on Amazon for you and handle any returns… but you need to be more aware of it. Why? Well, Sandy received a call about a situation the other day. And this isn’t the first instance an office has called her to see how they should h…
 
Test your knowledge of fair vs foul, batter's box rules, granting time, the infield fly rule, batted balls hitting objects, how to make appeals and the legality of stealing signs, as well as whether common arguments are myths or truths. Brandon Jackson, former umpire at the D1/D2/D3 level, is back to explain these commonly misunderstood rules coach…
 
When it comes down to it, there's basically two reasons why patients don’t pay: the first is dishonest patients, and Sandy gives us a breakdown on how to stop these type of patients to save us any headaches. The second, and probably most important reason is: patients can get mad or upset with a situation. Your team can make patients mad or the pati…
 
Overall, when it comes to excelling at customer service, we need to build more and better relationships with our patients. Remember that our patients have a choice, they can either choose to continue to come to you, or move on at any moment. They can get their teeth cleaned and get turned off so fast or be highly impressed to the point they want to…
 
If you’ve followed a recipe before, then you’ve followed a system. In this episode Sandy gives you the recipes to make sure you have a successful practice BEFORE you open your doors to the public. There are about 42 systems every single practice needs to have in place and Sandy discusses and dives deeper into each of them. Now just having these sys…
 
When does a day need to be saved? When you’re not meeting your daily goals (which you should set daily goals). You can determine if you’re reaching your goal or not by mid-day. If you notice around the middle of the day, that you are behind or REAL far behind with your daily goals, then this episode will help you to apply strategies to reach those …
 
In this episode we take on questions that you (our listeners) have for us! We answer these specific questions: "Is anyone doing (or done in the past) patient surveys? We would love to see what we are doing right that our patients enjoy and what recommendations they have or concerns, if any. Any suggestions or sample questions would be greatly appre…
 
Is your A/R out of order?! Have you ever overcharged a patient for treatment, perhaps their insurance company covered for more than what was initially stated, so now your patient has credit? What do you do with that credit? Some practices let that credit accumulate. Some may even feel like they can keep it. You can’t and Sandy let’s us know why. Th…
 
Confirming patients for their appointment is one of the most important things your front office can do. It’s not an afterthought and it’s definitely not something you just call and wing. You need a recipe for this. Systems are a recipe. When it comes to patient confirmations, it’s all about having good control.You need to decide how protocols shoul…
 
The hardest part of practice ownership is the relationships, the people in our practice. In this episode Sandy helps us to understand and know how we can master these relationships. There’s a few basic steps that most practice owners and people in general tend to overlook. One of the first steps is to hire the right people, acknowledge our employee…
 
Sometimes new practice owners want to outsource insurance verification, billing, phones, and more… but is it really necessary? In this episode Sandy Pardue lets us know the exact math and patients you must have in order to officially outsource or become more efficient in your practice. First, every single practice owner needs to know their overhead…
 
What if you are extremely fed up with an employee and you’re thinking “that’s it! I’m going to fire this person”. How should you do it? When is the best time and day to do this? Who should be there? What should you say? In this episode Sandy breaks down the important steps you need to take before, during, and after firing an individual in your team…
 
If you’re not feeling the effects of inflation now, you will be in a couple of months! Save this episode because it will teach you how to “inflation proof” your practice! Sandy Pardue lets us know about 10 specific steps we need to take in order to get lean and mean and control our practice through anything. The first step is: KNOW WHERE YOU ARE. Y…
 
The reason most treatment plans fail is because we ignore objections In this episode Sandy breaks down for us the 7 most common objections patients will give you and your team for not accepting treatment or going with treatment right away. We figure out the psychology and thinking behind these objections and she lets us know the proper steps to tak…
 
Our FIFTEENTH and FIRST Texas specific episode, where Nathan Simmons, shares his bar exam journey!We start with Nathan’s introduction to law including his prior undergraduate and law alma mater, University of Texas.Nathan then discusses all the aspects that he experienced with bar prep and the Bar Exam Drills app.Next, Nathan shares his insight on …
 
Test your knowledge of the rules as Brandon Jackson, former umpire at the collegiate D1/D2/D3 levels, explains more rules every coach should know before arguing with the umpires in Part 2 of a four-part interview. Plus Rob answers the Question of the Week about how to handle players who don't hustle on the base paths. Please let us (and others) kno…
 
If you have had bad experiences with bonuses, that's probably because you or whoever implemented it, has put in the wrong type of bonuses for your team. In this episode Sandy lets us know the best kind of bonus you can implement for your team and your hygienist. She breaks down where you are going to find the money for appropriate bonuses, the perc…
 
Does this sound familiar: “We’ve had a lot of cancellations and I don’t want to pay my hygienist during down time” Some of you may lean towards doing this. In fact, the hygienist may HATE this so your hygienist has to look or act busy so you won't deduct their pay. Do NOT do this anymore! Your hygienist AND you (the practice owner) deserve a full s…
 
We covered the first 5 elements of marksmanship in previous episodes within this playlist. I also covered the first 4 basic firearms safety rules. Please enjoy today's show that has to do with the 5th element of marksmanship - breath control. Breathing is very important when it comes to shooting and shot placement. I'm Connor with Honor and I'm gla…
 
Admit it. You think you know the rules as much as the umpires do. I'll bet you don't. Brandon Jackson, former umpire at the D1/DII/DIII level, explains some rules coaches ought to know before going out to argue with the umpires. This is Part 1 of a two-part interview. Plus Rob answers the Question of the Week about how to control young teams in the…
 
Are you wasting your marketing dollars? Let’s face it, you are if you are either missing phone calls or letting new patient opportunities go through the phone. In this episode Sandy lets you know exactly what barriers are coming up when it comes to answering the phone when a new patient calls and how we can break these barriers. She gives us 6 step…
 
Cross training can be beneficial… but only for a short, and we mean a very short period of time. There are about 6 major cons that cross training will produce in your practice. However, if you MUST cross train an employee than there are about 4 pros to cross training. Sandy breaks down each individual pros and cons and the consequences that this ca…
 
When we have no specific departments and roles than we have less accountability (almost none) and that creates a ton of inefficiencies. You don’t just want to throw up anyone at the front and hope your other front office shares their duties. You want to specifically give them departments. In this episode Sandy shares with us exactly which person sh…
 
When you think of shooting a gun, you may think of just that, with no other depth in the thought process. But when you break down the steps of shooting with a firearm, you will see that there is much more than meets the eye, and those items when learned apart from one another, will make you safe and a force to be reckoned with. When you are ready, …
 
If you're not even aware of your treatment closing percentages... then that's the first thing you need to know TODAY! Sandy Pardue breaks down the whole process on how we can get more "YES" from our patients. She gives us real life examples, steps, scripts, who is responsible for this on our team, and even deep quotes! We also discuss what to do if…
 
David Klein explains the details of how the game of Speedball works and what its unique rules are in Part 2 of a two-part interview. Plus Rob (and Austin Wasserman) answer the Question of the Week about whether jump ropes are beneficial to 8U players. Please let us (and others) know how you feel about the show by giving us an honest review & rating…
 
Why does embezzlement happen and how does it begin? Most importantly, how can we catch it early or even prevent it from ever happening?! In this episode Sandy breaks down the steps and systems we need to implement so that we can prevent any employee stealing from the practice. We also discuss real life stories where Sandy discovered embezzlement an…
 
Do you feel like your best efforts are being undermined? Do yu have someone in your team who is always going to you and complaining about others, pushing back on changes, procrastinating or coming up with excuses of why things are not done... but they are super nice about it all in front of you? Sandy Pardue gives us 5 signs that show you have a "S…
 
How about being able to hit what you are shooting at? That is where our third rule of the 7 elements of marksmanship comes into play - sight alignment is the trick to being able to hit what you are shooting at. OF course - there is a lot more to the entire shooting process. FYI - we are always scheduling shooting training schools - we have another …
 
We as coaches work hard to revolutionize youth baseball practices so that it's no longer long, slow and boring. But is there a way to make games less slow and boring? David Klein is back (again) to share his idea for fast-paced youth baseball games where everyone gets lots of reps and no one sits the bench in Part 1 of a two-part interview. Plus Ro…
 
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits a…
 
7 Elements of Marksmanship Stance is another very important element by Connor with Honor at Santa Clarita gun training https://SantaClaritaGunTraining.comConnor MacIvor
 
Staff meetings should be an orderly, productive, and uplifting meeting. One of the ultimate goals with every meeting is to have unity. Sandy Pardue breaks down exactly how our staff meetings should go in order for them to not only be productive, but to get us closer to our goals (better unity in your team, more collections, more profit). We discuss…
 
Be sure of your target. There can be a lot of people harmed by a ricochet. I will say that if you don't think about the aftermath, you will always be lacking. There are many things that you should be concerned with, but one of the biggest things. When you are ready for the best in premium shooting classes, look no further, Connor with Honor. Go to …
 
If a kid came up to you and asked you to help him with his pitching, would you know how to help him? Jim Brower of Brower Baseball shares his tips on how to analyze and help your youth pitchers in Part 2 of a two-part interview. Plus Rob answers the Question of the Week about a clear plan of where to start with beginner to intermediate middle schoo…
 
WE have a great firearms and gun training program in Santa Clarita Valley CA. We have been working hard to always provide fresh content and the finest training drills imaginable. The grip is the first physical interaction with any firearm and should not be abandoned as not necessary to have broken down and practiced/critiqued as much as you would a…
 
No one loves being a micromanager. In this episode Sandy Pardue breaks down exactly why someone starts micromanaging, 4 action steps you must take today to stop the micromanaging process, and how to improve you trust in the work your employees are doing. We also talk to the team members who want to let their boss know that they feel micromanaged. S…
 
If you are asking yourself if "morning huddles" are worth it, then you're probably doing them all wrong. Sandy Pardue breaks down exactly how a "morning huddle" should run. We discuss how long it should be, who needs to start it, what the doctor needs to do, who should be involved, what exactly needs to be discussed, what to do if someone is late t…
 
Jim Brower of Brower Baseball explains why he values training accuracy over training max velocity, plus more of his philosophy on training youth pitchers and how to get started in Part 1 of a two-part interview. Plus, Rob answers the Question of the Week about practice plan help for head coaches who don't have any helpers. Please let us (and others…
 
Thanks for listening. This is the Third episode of many of the Santa Clarita Gun training cadre. Hi, I'm Connor with Honor MacIvor with the Santa Clarita gun training cadre. I have been working teaching firearms for many years with the LAPD and with different agencies. I was the implementor of the motor firearm transition program for the LAPD and h…
 
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