How Emotional Intelligence Helps Manage Change - Chris De Santis

Thinking Inside the Box

In today’s episode, I chat with Chris De Santis a Chicago-based organizational behavior consultant, speaker and author, specializing in workplace interventions. Chris recently published his first book, "Why I Find You Irritating: Navigating Generational Friction at Work".

Chris has over 35 years of experience in training and development consulting, including stints as the Director of Training and Development for the American Medical Association and as part of the Human Resource Development group for Brunswick Corporation.
As we do in every episode, we began with Chris’ story, though quickly transitioned to the generational differences facing today’s workplaces. Last I counted, there was 5, and with increasing pressure on traditional organizational models to evolve, there’s a lot of friction.

We spoke about the evolution of professional services workers, how Chris’ background in the arts informs his work today, and how organizations and their leaders leverage emotional intelligence to manage change

It’s a unique vantage point, and I really enjoyed our discussion. I hope you do, as well.

Chris De Santis
Chris is an independent organizational behavior practitioner, speaker, podcaster, and author with over thirty-five years of experience working primarily with clients in professional services firms both domestically and internationally. While he often speaks on behalf of embracing generational diversity as discussed in his new book, “Why I Find You Irritating: Navigating Generational Friction at Work,” He is also conversant in multiple topics relevant to developing and sustaining long term relationships both inside an organization and with the clients they serve.
He has an undergraduate degree in business from the University of Notre Dame, a master’s degree in business from the University of Denver, and a master’s degree in organization development from Loyola University. He lives in a quiet corner in the Lincoln Park neighborhood of Chicago.
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Thinking Inside the Box
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Matt Burns
Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.
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