EP02 - Actionable Steps for a Seamless Client Experience -- Rachel Traxler

The Unscripted Podcast For Photographers

Are you spending hours trying to figure out the best way to reply to an email? Wondering how to convert inquiries into sales? Finding that clients have the complete wrong expectation and you have no idea where it came from? Well… when’s the last time you reviewed your client experience workflow? Chances are, having gaps in your workflow has led to some of the most avoidable problems and headaches in your business.

Rachel Traxler is an elopement photographer, business coach, and educator helping photographers scale their business with strategy and purpose. In this podcast, she gives us some answers. She tells us what she wishes she knew when she first started out, talks about the turning point that led her to realize just how important the client experience was, and shares some actionable steps for photographers designing their workflows from zero. We’ve learned that with the correct client experience, you’ll see an increase in demand for your services, be able to bump up your pricing, and grow and expand beyond what you thought possible!

There was an insane amount of helpful content in this episode. Our brains are exploding – to help you out, we made a worksheet to help you implement some of these steps and see results ASAP!

Want to hear more from Rachel? Check out her Instagram or wrap your ears around her podcast!

Instagram: https://www.instagram.com/racheltraxler/

Podcast: https://podcasts.apple.com/us/podcast/gold-biz-podcast/id1553374027"