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"How to be an Empathic Leader" with Marissa Feliciano
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Marissa Feliciano is an expert on building business relationships, specifically at a Design Firm. She is currently the Business Development Manager at HPI Architecture. She is responsible for leading business development and client stewardship for the Senior Living division and establishing a continuous and consistent brand presence for the firm.
Marissa has been invited to speak at industry events and on podcasts on such topics as:
- Business Development
- The Seller-Doer Model
- Personal Branding
- Speaking and Storytelling
- Business Networking and Relationships
In this episode...
Marissa discusses the elements of emotional intelligence that make a great leader.
Daniel Goleman's five elements of emotional intelligence are:
- Self Awareness
- Self Regulation
- Motivation
- Empathy
- Social Skills
This episode puts a special focus on how empathy can improve your leadership. Being open to new ideas, recognizing your weaknesses, and mentoring new employees all require this characteristic.
Zach and Marissa also discuss how vulnerability and empathy work hand in hand to improve your leadership.
Tune into this episode to learn strategies that can help you build better relationships with your team and your clients!
References from podcast:
What Makes a Leader: Why Emotional Intelligence Matters by Daniel Goleman
Never Split the Difference by Chris Voss
Mindset by Carol Dweck (on growth mindset vs fixed mindset)
Brene Brown Ted Talk on vulnerability
Simon Sinek: how can leaders show empathy?
If you have any questions for Marissa, message her on LinkedIn.
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