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The Power of Customer Service in Business Growth
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Manage episode 353107790 series 3438095
Вміст надано Chris Williams. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Chris Williams або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
This episode will cover the role of customer service in driving business success, and will discuss the key elements of effective customer service, such as understanding customer needs, consistency, and accessibility. The episode will also feature case studies of businesses that have successfully implemented customer service strategies, and will offer tips for creating and implementing a customer service strategy for your business. The host will also discuss the importance of measuring and analyzing customer service performance, using metrics such as customer satisfaction surveys and Net Promoter Score (NPS), and making adjustments as needed. The episode will also provide practical examples of how to deliver exceptional customer service and how it can be used to build a loyal customer base and drive sales and growth for the business.
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