Episode 34: How do I Determine my Best Policies?
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What We Cover In This Episode:
- Determining the best time frames for late versus early cancellations [1:59]
- Best practice for no-call, no-shows and late cancellation fees [5:26]
- Whether or not cancellation policies should mirror themselves for all registrable types [7:12]
- Tips for establishing and enforcing membership cancellation policies [8:45]
- How to approach telling your clients to submit their cancellation to the studio [10:38]
- What are some common studio policies surrounding refunds [12:04]
- A look at studio etiquette policies [13:54]
LINKS:
On The Go App (Google Play) & (Apple App Store)
https://www.facebook.com/groups/fitDEGREE
https://calendly.com/fitDEGREE
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