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Episode 13: Reporting Part 2... What Else Should I Check?
Manage episode 316027217 series 2991340
Вміст надано Nick Dennis. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Nick Dennis або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
What We Cover In This Episode:
- Retention focal points to pay attention to as a business owner, and what is the biggest report to focus on when doing this [2:30]
- Why expiring memberships need to be watched closely [5:23]
- How to handle past due bills when the situation arises [6:45]
- The importance of checking unpaid registrations [9:27]
- Class pack reporting, and why offering this option to clients shouldn’t be underestimated [13:16]
Quotes:
“Looking at these membership cancellation reports is super important to identify if there are trends happening with your members.“ [3:35]
“Pull expiring membership reports consistently, to do your due diligence as a business owner.” [5:57]
“You would be surprised how many owners allow their members to continue to take classes when they have past due bills.” [7:00]
“There are people that are going to be repeat offenders and consistently register and have unpaid bills and it is okay as a business owner to sit down and have a heart-to-heart conversation with these individuals.” [10:43]
“I don’t want to undervalue the fact that class packs serve a very important purpose as well for your business.” [13:41]
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