6 key ingredients to a good apology | Learn the expression ‘put your money where your mouth is’

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Manage episode 303228412 series 1785560
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We all know what a bad apology sounds and feels like, the non-apologetic apologies. It’s easy for apologies to miss the mark, so how do we craft sincere ones? Turns out, psychologists have identified six key elements of a good apology. That’s coming up today on Plain English. Plus, learn “put your money where your mouth is.”

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