AI Spotlight | Why Computer Vision Beats Customer Surveys Every Time With Deep North's Tracy Benaman

Omni Talk Retail

As part of their Spotlight AI Series from the NVIDIA and Lenovo NRF Innovation Lab, Chris Walton and Anne Mezzenga sat down with Deep North VP of Retail Sales, Tracy Benaman, to learn how her company leverages computer vision AI to observe consumer and employee journeys in a much more objective way than standard consumer or employee surveying. In this podcast, Tracy does an excellent job of relaying all the different aspects of how both journeys can be better understood through computer vision, including: - Dwell times - Line wait times - Fitting room interactions - Backroom operations - And Chris's favorite -- how often the bathrooms should be cleaned! *Sponsored Podcast*