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In Machines We Trust

In the past, hiring decisions were made by people. Today, some key decisions that lead to whether someone gets a job or not are made by algorithms. The use of AI-based job interviews has increased since the pandemic. As demand increases, so too do questions about whether these algorithms make fair and unbiased hiring decisions, or find the most qualified applicant. In this second episode of a four-part series on AI in hiring, we meet some of the big players making this technology including the CEOs of HireVue and myInterview—and we test some of these tools ourselves.

We Meet:

• Kevin Parker, Chairman & CEO, HireVue
• Shelton Banks, CEO, re:work
• Mark Adams, Vice President of North America, Curious Thing AI
• Benjamin Gillman, Co-Founder and CEO, myInterview
• Fred Oswald, Psychology Professor, Rice University
• Suresh Venkatasubramanian, Computer Science Professor, Brown University
• Clayton Donnelly, industrial-organizational psychologist, myInterview

We Talked To:

• Kevin Parker, Chairman & CEO, HireVue
• Lindsey Zuloaga, Chief Data Scientist, HireVue
• Nathan Mondragon, Chief IO Psychologist, HireVue
• Shelton Banks, CEO, re:work
• Lisa Feldman Barrett, Psychology Professor, Northeastern University
• Cathy O’Neil, CEO, O'Neil Risk Consulting & Algorithmic Auditing
• Mark Adams, Vice President of North America, Curious Thing AI
• Han Xu, Co-founder & CTO, Curious Thing AI
• Benjamin Gillman, Co-founder & CEO, myInterview
• Fred Oswald, Psychology Professor, Rice University
• Suresh Venkatasubramanian, Computer Science Professor, Brown University
• Clayton Donnelly, industrial-organizational psychologist, myInterview
• Mark Gray, Director of People, Proper
• Christoph Hohenberger, Co-founder and Managing Director, Retorio
• Derek Mracek, Lead Data Scientist, Yobs
• Raphael Danilo, Co-founder & CEO, Yobs
• Jonathan Kestenbaum, Co-founder & Managing Director of Talent Tech Labs
• Josh Bersin, Global Industry Analyst
• Students and Teachers from the Hope Program in Brooklyn, NY
• Henry Claypool, policy expert and former Director of the U.S. Health and Human Services Office on Disability

Sounds From:

• Curious Thing AI
• myInterview
• Dolly Parton - 9 To 5: https://www.youtube.com/watch?v=UbxUSsFXYo4
• Arirang News: https://www.youtube.com/watch?v=30oCHwwLxy4
• CBS News: https://www.youtube.com/watch?v=fbRBCU6SHHo
• CBS Philly: https://www.youtube.com/watch?v=0wiPoCsZFFs

Credits:

This miniseries on hiring was reported by Hilke Schellmann and produced by Jennifer Strong, Emma Cillekens, Karen Hao and Anthony Green with special thanks to James Wall. We’re edited by Michael Reilly. Art direction by Stephanie Arnett.