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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
Building a 21st century bank with Monzo's CEO
Manage episode 204359178 series 2286264
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Monzo, the U.K. challenger bank, is on a meteoric rise to the top of the fintech industry. Tom Blomfield, co-founder and CEO, sits with Hot Topics to discuss Monzo’s innovative community marketing methods, their astonishing weekly user growth and the heights the company is aspiring to reach over the next year.
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