Building Mission-Critical Patient-Centric Revenue Generating Healthtech with Amir Raza Encora

Empowered Patient Podcast

Amir Raza is the Vice President, Strategic Services at Encora and is working with technology-enabled companies to design and support patient engagement, telehealth, remote patient monitoring, digital clinical trials, and connected care solutions.

Amir explains, "So, if you peel back the onion on the statement, we are a product engineering services company. I think what it unveils is four core capabilities that support that assertion. The first is the ability to build underlying digital platforms. The second is having mastery of data because data is increasingly crucial and critical, certainly within the empowered patient, consumer engagement, patient engagement space. I mean, data is the oil of that industry. So, all things data."

"Then, of course, I think the other key capability that comes into play when you're designing these kinds of platforms is CX, or what is known in the industry as CX/UX, which is consumer experience and user experience. How do you design delightful, intuitive products? Finally, I think the core competence, which is the scaffolding that holds these first three capabilities together, is around what's known as dev sec ops and cloud ops."

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Download the transcript here.