The Anti-Social Socialite

CX Storytime, Tales from the Customer Journey

Вміст надано Russel Lolacher. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Russel Lolacher або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

6+ y ago 8:27

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CX Storytime host and storyteller Russel Lolacher shares the story of The Anti-Social Socialite.

In this tale, Kyle is excited to learn more about social media and to understand how he's doing in this field. After purchasing a book that promised what he was looking for, he soon learned that appearances are often deceiving. When the product didn't live up to expectations, Kyle took it upon himself to track down an answer. The experience was not one he had expected. Follow Kyle's journey to connect with the anti-social socialite, then we will explore what were the emotional impacts to his actions and the actions or strategies you can take to move your customer relationships forward.

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