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Churn Prediction - The Consumption Based Model
Manage episode 410819950 series 3460873
Вміст надано Irit Eizips & CSM Practice, Irit Eizips, and CSM Practice. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Irit Eizips & CSM Practice, Irit Eizips, and CSM Practice або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Irit Eizips and Avner Baruch, the brain behind Project Moneyball, focus on churn prediction in consumption-based models. Unpack the challenges and innovative strategies crucial for customer retention and growth.
Episode Highlights:
- Expertise from Avner Baruch: Insights from Avner's rich background in customer success and his strategic approach to reducing churn.
- Innovative Churn Reduction Formula: Explore Avner's formula for predicting and mitigating churn effectively in various business models.
- Data-Driven Churn Management: Learn about leveraging data for proactive churn prevention and enhanced customer engagement.
Why Listen:
- Understand the difference between subscription and consumption-based models in churn prediction.
- Discover actionable strategies and the significance of external data in combating churn.
- Gain insights into operationalizing a proactive, data-driven approach to customer success.
Connect with Avner:
Interested in learning more about Avner's churn prediction strategies? Connect with him and Project Moneyball on LinkedIn for further discussions and insights.
Stay tuned for more episodes from the CSM Practice Podcast, where we delve into the secrets of customer success and business excellence.
Watch the full episode here!
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Additional Resources:
📑 Read: How to Prove Value to Customers
📑 Read: How to Learn from Churn
🎥 Watch: The Ultimate Guide to Mitigate Customer Churn
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1. Enhance Your Customer Success Approach — Grab a free copy of our Customer Success templates and infographics to streamline your strategies. Click Here
2. Join Our YouTube Community — Explore Customer Success insights and strategies with industry experts. Learn from professionals about optimizing partner relationships in the tech sector. Click Here
3. Build Your CS Strategy — If you're a startup executive eager to elevate your Customer Success strategies, our Mastermind program is designed for you. Collaborate with leading customer success professionals to gain the clarity and tools needed to effectively implement and enhance Customer Success in your organization. Click Here
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