The Modern Hotelier podcast

#MBA #Society #Travel #Business #Jon Bumhoffer #Hospitality #Hotel Management #Property Management #Travel Industry #David Millili #Steve Carran #Hotel #General Manager #Hospitality Technology #Independent Hotel #Hotelier #Independent Hoteliers

33:20

ChatGPT Agent is here! ↳ What the heck is it? ↳ How does it work? ↳ What do you need to know? Glad you asked, shorties. Join us for the answers. Square keeps up so you don't have to slow down. Get everything you need to run and grow your business—without any long-term commitments. And why wait? Right now, you can get up to $200 off Square hardware at square.com/go/jordan. Run your business smarter with Square. Get started today. Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn. Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup Website: YourEverydayAI.com Email The Show: info@youreverydayai.com Connect with Jordan on LinkedIn Topics Covered in This Episode: ChatGPT Agent Mode Overview & Naming Live ChatGPT Agent Demo Walkthrough ChatGPT Agent Mode Availability & Pricing Operator vs. Deep Research Capabilities Explained ChatGPT Agent Virtual Computer Functions Spreadsheet and PowerPoint Generation in ChatGPT Mini RAG-Ready Agents with Data Connectors ChatGPT Agent Security and Biological Risk Classification Timestamps: 00:00 "Introducing ChatGPT Agent" 03:41 Potential Delay for Paid Plan Rollout 09:24 "Chat GPT Agent: New Tools Overview" 12:44 OpenAI-Microsoft Tensions Over Software Overlap 16:42 "ChatGPT's New RAG Feature Unveiled" 21:55 AI Agent with Weapon Risk 23:31 Agent Models: Boon or Bane? 29:05 "Agent Mode: Seamless Editing Integration" Keywords: ChatGPT Agent, Agent Mode, OpenAI, virtual computer, Agentic skills, Operator, Deep Research, browsing websites, web research, synthesizing information, Microsoft competitor, PowerPoint creation, Excel spreadsheet creation, terminal access, public API integration, connectors, data analysis, image generation, multi-agent environments, retrieval augmented generation, mini RAG, AI operating system, human-in-the-loop, security concerns, biology classifier, biological weapons classification, chemical weapons classification, O3 model, Google Gemini 2.5 Pro, agentic models, AI workflows, editable slide deck, Microsoft Office alternative, AI-powered presentations, spreadsheet automation, cloud-based agents, AI task automation, calendar integration, Gmail connector, Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Square keeps up so you don't have to slow down. Get everything you need to run and grow your business—without any long-term commitments. And why wait? Right now, you can get up to $200 off Square hardware at square.com/go/jordan. Run your business smarter with Square. Get started today.…

The Modern Hotelier

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Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

190 епізодів

The Modern Hotelier

updated 3 дні тому

Поширити

Головна серій•Feed

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

190 епізодів

All episodes

The Modern Hotelier

1
#189: Hotel Acquisition in Colorado & Starting ILC | with Jeremy Wells & Stephen Chan 10:40

3 дні тому10:40

10:40

In this episode, hosts welcome back Jeremy Wells, author, brand strategist, and co-owner of The Ozarker Lodge and the newly reimagined Parker Hotel in Colorado. Jeremy shares what it’s been like since opening The Ozarker Lodge—lessons learned, community wins, and how indie spirit fuels every project. He also dives into his second book, Indie Hotels , a heartfelt blend of memoir and hospitality insights that's already making waves across the industry. Joining the conversation is Stephen Chan, co-founder of Eagle Point Hotel Partners, the investment group behind both The Ozarker Lodge and Parker Hotel. Stephen gives us a behind-the-scenes look at the $24M Parker property acquisition and talks trends in boutique hotel investing, including their new stealth-mode venture, Arbus Hospitality. We explore: How Jeremy and Stephen approach branding, design, and repositioning The importance of community integration for boutique properties Lessons from growing a hotel brand post-COVID Why the independent hotel scene continues to thrive The future of ILC and its mission to inspire collaboration Watch the FULL EPISODE on YouTube: https://youtu.be/KuAExHR7BHA Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Jeremy Wells Jeremy on LinkedIn: https://www.linkedin.com/in/wellsjeremy/ Longitude°: https://longitudedesign.com/ INDIE HOTEL: Why Hoteliers Are Breaking Free from Chains and Choosing Independence Book: https://www.amazon.com/INDIE-HOTEL-Hoteliers-Breaking-Independence/dp/B0CHL4713K Stephen Chan Stephen on LinkedIn: https://www.linkedin.com/in/stephen-chan-1b70142b/ Eagle Point Hotel Partners: https://www.eaglepointhotels.com/ For full show notes head to: https://themodernhotelier.com/episode/189 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#188: What Makes ILC Events Special | with Meg Gutowski 3:38

4 дні тому3:38

3:38

In this episode, hosts David Millili and Steve Carran sit down with the dynamic Meg Gutowski, Executive Director of the Independent Lodging Congress (ILC), live from ILC CONfab in Chicago. Meg shares her unconventional journey from catering weddings to leading one of the most vibrant communities in independent hospitality. She opens up about what makes ILC truly special—from building real partnerships with host properties to curating events where business gets done, but fun is never far behind. From rooftop cocktails to Miami shenanigans, you’ll hear how Meg and the ILC team are redefining what it means to connect in this industry. Whether you’re an independent hotelier, event producer, or just love hospitality done differently, this episode is packed with insight, laughs, and a whole lot of heart. Watch the FULL EPISODE on YouTube: https://youtu.be/DmZ_h4o24KM Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Meg on LinkedIn: https://www.linkedin.com/in/meg-gutowski-09b33972/ ILC: https://ilcongress.com/ For full show notes head to: https://themodernhotelier.com/episode/188 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#187: We're Halfway Through 2025: Looking Back & Looking Forward 15:22

5 днів тому15:22

15:22

In this special edition of The Modern Hotelier: Hospitality’s Most Engaged Podcast , David Millili, Steve Carran, and Jon Bumhoffer take a moment to pause, reflect, and look ahead as we hit the halfway point of 2025. From standout interviews and hotel experiences to hilarious behind-the-scenes moments and the hustle of live events, the trio shares their favorite memories, biggest surprises, and what it really takes to keep the podcast (and media company!) running at full throttle. Highlights include: Why laughter has become the heartbeat of the show Behind-the-scenes chaos (and joy) from filming hotel experiences Favourite guests—from heartfelt conversations to industry game-changers What they’ve learned as hosts, producers, and friends Who they dream of interviewing next This isn’t just a recap—it’s a celebration of hospitality, creativity, and the people behind the stories. Tune in to laugh with us, learn with us, and see where we’re heading next. Watch the FULL EPISODE on YouTube: https://youtu.be/X3xEpY8dxZk Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media For full show notes head to: https://themodernhotelier.com/episode/187 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#186: Classic Luxury & Charm with Modern Amenities at The Warwick Melrose | with Michael Cole 5:34

10 днів тому5:34

5:34

In this episode, we sit down with Michael Cole, the Director of Sales and Marketing at the iconic Warwick Melrose Dallas, to explore how this historic hotel has gracefully evolved over the past century. From its roots as 1920s apartments to a luxurious modern-day destination, Michael shares the rich story behind the walls—and what makes this hotel truly one of a kind. What you'll hear about in this episode: How Michael accidentally fell into hospitality—and stayed for 32 years Why the Presidential Suite still feels like stepping back in time The recent additions: a brand-new spa, outdoor pool, and 5,500 sq ft ballroom How the hotel flawlessly blends old-world charm with modern luxury Watch the FULL EPISODE on YouTube: https://youtu.be/zHJX_H3-_JU Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Michael on LinkedIn: https://www.linkedin.com/in/michael-cole-96a08b20/ Warwick Melrose - Dallas: https://www.warwickhotels.com/ For full show notes head to: https://themodernhotelier.com/episode/186 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#185: Making Everyday a Holiday at The Landmark Prime Rib | with Chef Patrick McElroy 5:43

11 днів тому5:43

5:43

In this episode, we sit down with Executive Chef Patrick McElroy of Landmark Prime Rib inside the iconic Warwick Melrose Hotel in Dallas. Chef Patrick shares his journey from a small island in South Jersey—where fresh seafood was caught just minutes from home—to his rise through French and Italian kitchens across the Northeast, and eventually his return to the place he now calls home: The Melrose. We talk about the unique character of the Warwick Melrose, the revival of prime rib as an everyday luxury, and how nostalgia and neighbourhood ties have shaped this historic hotel into a modern-day favorite. If you love stories of culinary heritage, community connection, and bringing classic hospitality back to life—this episode is for you. In this episode, we explore: How his father (a corporate exec with serious grill skills) influenced his cooking What makes the Landmark Prime Rib and Library Bar so unique in the Dallas scene The deep neighborhood ties and generational loyalty to The Melrose Why prime rib deserves to be more than just a holiday meal What brought Patrick back after 2020—and why it still feels like home Watch the FULL EPISODE on YouTube: https://youtu.be/zmFVQPBIauQ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Patrick on LinkedIn: https://www.linkedin.com/in/patrick-mcelroy-74763052/ Warwick Melrose - Dallas: https://www.warwickhotels.com/warwick-melrose-dallas For full show notes head to: https://themodernhotelier.com/episode/185 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#184: Improving Productivity for Hotel Teams & Operations | with Mahwish Saleem 4:49

16 днів тому4:49

4:49

In this episode, we sit down with Mahwish Saleem, Head of Sales at FCS Solutions, to explore how hotels can streamline operations, enhance efficiency, and improve guest satisfaction—all by simplifying their tech stack. Mahwish shares her first impressions of HITEC, what excites her about the future of hotel tech, and how FCS is helping hoteliers stay ahead in an increasingly complex digital landscape. What you’ll learn in this episode: Mahwish’s first HITEC experience and why it's more than just a trade show How FCS Solutions helps hotels improve operations and guest service Why reducing the hotel tech stack is becoming a top priority How automation and AI are driving productivity in housekeeping and maintenance Watch the FULL EPISODE on YouTube: https://youtu.be/OQLYoLfKBNM This episode is sponsored by FCS Solutions: https://www.fcshub.com/en Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Mahwish on LinkedIn: https://www.linkedin.com/in/mahwish-saleem-17ab1283/?originalSubdomain=ca FCS Solutions: https://www.fcshub.com/en For full show notes head to: https://themodernhotelier.com/episode/184 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#183: Craftable's Procurement to Payment Platform | with Tony Ross 3:55

16 днів тому3:55

3:55

Today, Steve Carran and David Millili sit down with Tony Ross, Director of Sales at Craftable, to talk about how technology is helping operators tackle today’s biggest hospitality challenges — especially rising costs and profit pressure. Tony brings decades of industry experience and shares how Craftable is streamlining operations, cutting down bloated tech stacks, and helping hotels make smarter, faster decisions with AI and automation. What You’ll Learn in This Episode: Why “profit pressure” is one of the biggest challenges in hospitality right now How Craftable is helping operators manage rising food and labour costs The role of AI in automating invoice processing and GL coding How Craftable simplifies integration and helps reduce your tech stack What Craftable is promoting at HITEC and what’s next for the company Watch the FULL EPISODE on YouTube: https://youtu.be/yQbyFZraJRI This episode is sponsored by Craftable: https://craftable.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Tony on LinkedIn: https://www.linkedin.com/in/jaross1/ Craftable: https://craftable.com/ For full show notes head to: https://themodernhotelier.com/episode/183 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#182: Reducing Inefficiency by Connecting Hotel Tech Stacks | with Jason Jenkins 4:30

17 днів тому4:30

4:30

In this live episode of The Modern Hotelier , Steve Carran and David Millili sit down with Jason Jenkins, Vice President & Managing Director of the Americas, HRS, to talk all things hotel tech—from AI-powered upselling to seamless system integration. Whether you’re a HITEC veteran or a tech-curious hotelier, this episode gives you a front-row seat to how HRS is streamlining operations and enhancing the guest experience in a rapidly evolving landscape. In this episode, you’ll learn about: Jason’s HITEC experience and what’s trending in 2025 How HRS is using AI and automation to improve workflows and guest experiences The benefits of HRS’s in-house AI platform—from data security to eliminating third-party integrations Why system integration is still a challenge and how HRS is simplifying it How LTE-enabled mobile ordering boosts efficiency and revenue This is one episode you don’t want to miss—straight from the show floor with insights that could shape your tech strategy this year. Watch the FULL EPISODE on YouTube: https://youtu.be/9w05FN3UAYA This episode is sponsored by Americas, HRS: https://hrsinternational.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Jason on LinkedIn: https://www.linkedin.com/in/jason-jenkins/ Americas, HRS: https://hrsinternational.com/ For full show notes head to: https://themodernhotelier.com/episode/182 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#181: Unified Payment Solutions for Hotels | with Phil Crawford 5:00

17 днів тому5:00

5:00

In this special episode of The Modern Hotelier , we’re live from the Dallara IndyCar Factory at HITEC—and yes, the cars are as fast as the tech talk. We’re joined by Phil Crawford, Head of Hospitality at Adyen, who dives into how they're reshaping the future of payments for the hotel industry. From solving the chaos of fragmented systems to leveraging true AI (not just buzzword fluff), Phil breaks down how Adyen’s unified commerce approach is creating seamless, data-driven guest experiences. He shares real-world applications—from fraud prevention to global API integrations—and how they’re listening to their clients to build smarter, faster, and more flexible tools. Whether you're a hotelier struggling with outdated systems or just a tech geek who loves a good innovation story, this episode is packed with insights you can’t afford to miss. Tune in for: Behind-the-scenes of Phil’s first HITEC How Adyen is building payment solutions hotels actually need What AI should really look like in hospitality Watch the FULL EPISODE on YouTube: https://youtu.be/2z2e61p_Xds This episode is sponsored by Adyen: https://www.adyen.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Phil on LinkedIn: https://www.linkedin.com/in/crawfordphil/ Adyen: https://www.adyen.com/ For full show notes head to: https://themodernhotelier.com/episode/181 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#180: Better Data & Better Hotel Systems | with Robert Dawson 8:22

17 днів тому8:22

8:22

In this episode, we’re joined by a hospitality tech powerhouse: Robert Dawson, Chief Strategist and Product Officer at IRECKONU. Robert shares his journey from front desk college job to C-suite, how he fell in love with the hotel industry, and why solving fragmented data problems became his mission. We talk all things AI, automation, data management, and CRM evolution — and what’s making waves at HITEC this year. We talk about: Why the entrepreneurial section at HITEC is the place to be The real opportunities (and limits) of AI in hospitality What IRECKONU is doing to turn data into real guest engagement Watch the FULL EPISODE on YouTube: https://youtu.be/7X3r0-OPuWc This episode is sponsored by IRECKONU: https://ireckonu.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Robert on LinkedIn: https://www.linkedin.com/in/hospitalitytechnologyexecutive/ IRECKONU: https://ireckonu.com/ For full show notes head to: https://themodernhotelier.com/episode/180 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#179: How Video Can Supercharge Your Website | with Jason Craparo 6:58

18 днів тому6:58

6:58

Today’s episode features hosts Steve Carran and David M., broadcasting from the iconic Dallara IndyCar Factory in Indianapolis with special guest Jason Craparo, CEO of Hovr—the company revolutionizing hotel websites with video storytelling. We dive into: How Hovr helps guests' book with confidence through seamless video integration The power of generative AI to supercharge marketing decisions How easy it is to implement Hovr with just one line of code Why video storytelling boosts engagement, CTRs, and direct bookings What hotels get wrong about content—and how Hovr flips the script If you're a hotel marketer, tech innovator, or hospitality pro looking to level up guest experience and conversion—this one’s for you. Watch the FULL EPISODE on YouTube: https://youtu.be/8gyq2G17m5s This episode is sponsored by Hovr: https://gethovr.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Jason on LinkedIn: https://www.linkedin.com/in/jasoncraparo/ Hovr: https://gethovr.com/ For full show notes head to: https://themodernhotelier.com/episode/179 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#178: An End-To-End Technology Solution for Hotels & Resorts | with Dan Bell 13:36

18 днів тому13:36

13:36

In this special HITEC 2025 edition of The Modern Hotelier: Hospitality's Most Engaged Podcast, hosts David Millili and Steve Carran sit down with Dan Bell, VP of Hotels and Resorts at Agilysys, for an energized and insightful conversation straight from the show floor. Dan shares his journey from his blue-collar roots in Easton, Pennsylvania, to leading hospitality tech innovation at Agilysys. He opens up about what drives him, his favorite city in the world, and the lessons he still carries from his early days in restaurant tech. The trio also dives into the transformative power of integrated, guest-focused technology—and how forward-thinking hoteliers are boosting revenue, efficiency, and experience through modern solutions. From intelligent guest profiles and PMS innovation to post-sale support and the future of hospitality service, this episode is packed with insights for industry leaders who want to stay ahead. You’ll learn: Why Dan believes singular industry focus is the key to better tech How Agilysys is redefining the guest experience with end-to-end solutions The importance of collaboration between sales, development, and operators What post-sale service really looks like when it’s done right Watch the FULL EPISODE on YouTube: https://youtu.be/F135XFiPjgY This episode is sponsored by agilysys: https://www.agilysys.com/en/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Dan on LinkedIn: https://www.linkedin.com/in/dan-bell-01a6055/ agilysys: https://www.agilysys.com/en/ For full show notes head to: https://themodernhotelier.com/episode/178 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#177: How Contactless Hotel Interactions Improve the Guest Experience | with Tristan Gadsby & Alberto Santana 19:27

19 днів тому19:27

19:27

In this episode of The Modern Hotelier , we’re live from the iconic Dallara IndyCar Factory in Indianapolis, joined by Tristan Gadsby, CEO of Alliants, and Alberto Santana, CRO of Alliants. Together, we explore how hospitality is shifting gears from clunky, fragmented tech to seamless, guest-first experiences. From reinventing contactless solutions post-COVID to ditching plastic key cards in favor of NFC technology, Alliants is helping hotels rediscover what true hospitality feels like—personal, powerful, and friction-free. Learn how: Resorts World Las Vegas revamped their tech stack for an end-to-end contactless experience. NFC keys are revolutionizing guest access (and finally working in elevators). Hotels can personalize stays before the guest even arrives—boosting revenue and delight. The outdated idea of “reception” is being replaced with something much more human. And don’t miss Alberto’s fiery take on why hospitality needs to break up with transactions and start having real conversations. Whether you're a tech-savvy GM or just curious about the future of hotel experiences, this is the episode that connects the dots between innovation and true hospitality. Watch the FULL EPISODE on YouTube: https://youtu.be/NWvNNOdcMbI This episode is sponsored by Alliants: https://www.alliants.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Tristan Gadsby Tristan on LinkedIn: https://www.linkedin.com/in/tristangadsby/ Alliants: https://www.alliants.com/ Alberto Santana Alberto on LinkedIn: https://www.linkedin.com/in/mrsantana/ For full show notes head to: https://themodernhotelier.com/episode/177 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#176: Inside Hospitality's Virtual Technician | with Will Gilbert 5:52

19 днів тому5:52

5:52

Today, we sit down with Will Gilbert, co-founder of Bodhi, a groundbreaking platform transforming hotel operations through AI, automation, and integration. With over 25 years of system integration experience, Will shares how Bodhi acts like a virtual technician , working 24/7 to ensure every device in a hotel—regardless of brand—is functioning flawlessly. From a universal guest app that requires no downloads to a powerful AI "Super Agent" processing hundreds of thousands of data points every second, Bodhi is solving problems hotels didn’t even know they had. We dive into: The challenges of integration and how Bodhi stays one step ahead How AI is actually being used—no fluff, just function The power of real-time data across lighting, HVAC, locks, and PMS systems Their new innovations debuting at HITEC (hint: three layers of AI!) Why the guest experience starts before they even speak up Watch the FULL EPISODE on YouTube: https://youtu.be/-eapkMzXYrQ This episode is sponsored by Bodhi: https://www.gobodhi.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Will on LinkedIn: https://www.linkedin.com/in/will-gilbert-0348586/ Bodhi: https://www.gobodhi.com/ For full show notes head to: https://themodernhotelier.com/episode/176 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#175: How Zucchetti is Building Technology Solutions for Hoteliers | with Estella Hale 7:49

19 днів тому7:49