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Business Kaffe is a podcast that discusses strategy, innovation, and management topics. The goal is to break those topics down to actionable insights. Our aim is to also bring insights from people who have implemented various techniques in their worlds. We all learn together by sharing and that is our primary goal. The way we will go about it will vary. We might bring in sports strategies or sometimes, we may dive into a management book. We'll try to keep it fun and light. Whether you are a ...
 
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In this episode we talk about the principle of surprise - If you want to target new customers, want to offer than new products and services you must introduce a principle of surprise. Just the introduction of something new will not make then customers for life. There is a small nuance which we have to take care of and you will be successful in the …
 
In this episode, we discuss what do we mean by systems thinking and systems planning. This is a concept that a lot of businesses can benefit from. When it comes to entrepreneurs of small and medium sizes, adopting systems thinking can dramatically change your operations. You will eliminate most of the inefficiencies and this will directly impact yo…
 
Hello everyone, Thanks for your time and energy to absorb our thoughts. We are going through a name change. Our content will not change. It will be expanded to cover more strategy topics - we will learn how to deconstruct strategy and apply it. Innovation is one of the pillars of a good strategy. However, an expanded name will give the podcast the …
 
In this episode, we dig into how great companies are able to charge a premium that the customer is happy to pay. There's a very simple, clean, and straightforward process that they follow. We will discuss an amazing thing the blue bottle coffee company does. We also cover restaurants and car dealerships. The learnings will apply to other industries…
 
There's something uncanny about great sports teams. They figure out a way to get things done. There's something different about how they conduct their business. It's like wins show up for them even when they are not playing "hard". That's where the non-sports folks can draw good examples from. In this episode, we talk about how we can work on innov…
 
In this episode, we will talk about journey mapping, and how you can use it to bring about interesting innovations. Whether you are making a product or services, mapping a customer's steps is one of the best ways to learn their journey. Learn what their pain points are, where you have opportunities for improvement, and what to solve.…
 
When it comes to prototyping, there is a common error all of us make. We spend a whole lot of time and energy and effort in the journey leading up to the prototype. We are so convinced in our process that we end up creating the best thing possible. However, we have a huge blind spot - the user. The after-effects of this blind spot are huge. The use…
 
Welcome to innovation sports and life. This is your friend Hemang. First off, an apology with all of you. I then share why I like this intersection of innovation and sports and why do I think it really applies to how we live our lives. You see, any time we are involved in intense physical activity. For example, running. I used to be a long distance…
 
The customer discovery phase calls for a number of approaches to understand your customers. It is important for product developers to really understand what matters to their users. Survey forms are one of the frequently used tools to capture feedback. However, they must be used in a strategic manner because there are times when they may give incomp…
 
The best racquet sport players always prefer a certain spot. No matter what the opponent does, they try to reach their preferred location on the court. Once there, they dominate the game. Their process is very much applicable to our lives and especially in the field of product management.Hemang Shah
 
Picking ice creams is a fun challenge. I had one and chose an interesting flavor for some guests visiting over. I wanted to share my experience of how a brand missed out on an essential element for ice creams. How it, sort of, screwed up the customer journey and hence, the customer experience. Let's learn from this and how we can ensure customers w…
 
Ever seen amateurs play tennis? Observe their game closely once and you'll see clues of how you might be living your life. I am an amateur and there are some harsh observations. We all share certain behaviors and they reflect in our products. Amateurs can also teach us a few things too :)Hemang Shah
 
Small and Medium Enterprises can sometimes give up too easily on an innovation project. Test Cricket, the long format of the game, has certain elements that capture our life well. There are many instances where you have to persist to get the result you want. It's a game of patience and how we apply it to Innovation.…
 
I love how the San Antonio Spurs play the game of basketball in a beautiful manner. Their brand is being unselfish. No matter which superstar they have on the roster, each one does the right thing. The way they play the game teaches us a lot to us too. We can implement some of these observations for all our projects. Especially for innovation proje…
 
In this episode, we will look at how we all have left money on the table with our projects. Learn where in the innovation life cycle, we gave up and how we can ensure that we ensure success of our innovation projects.Hemang Shah
 
The decision making power in most SMEs is held by a few people. How should you approach pitching your innovation project at such enterprises? We'll cover what you need to know about your perception by the decision makers. When you approach them will they give you a fully attentive experience? For someone who's never been taken seriously, then it's …
 
In today's world, it's more important than ever to be genuine. We all have various online profiles, whether it be on social media or podcasts. So it's easy to think that one can just create a nice, glossy impression of themselves, and the world will believe it. But you know what the funny thing is, eventually people figure out who you are, even in …
 
Let's dive into what made M S Dhoni, a former India criket captain and a player par excellence. We'll look at what made him fit in with a group of stalwarts. As a newcomer from a small town, he gelled excellently with India's greats. In his rise, he saw a lot of leagues and different teams. How did he go about ensuring he belonged there? We'll disc…
 
In this episode, we look at how Kobe Bryant trained and understand a bit about his psyche. Kobe was a master at pushing himself to the limit. He had a dedicated team of world class experts. Let's hear some nuggets of how his trainers were pushed to ensure Kobe's excellence. We'll talk about what Kobe did right after getting drafted in the NBA. Ther…
 
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