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The middle class is over. It was a lie. We have the 1%...and then everyone else. Does this explain your life? My middle class life was actually working class, and why Archie Bunker still resonates with many people as a folk hero today. Your host Frank Simon has over 40 years of experience as a banker, stockbroker, owner of an income tax prep company, retirement home marketing manager, small business consultant, business form salesman, retail florist, award winning call centre owner, convenie ...
 
How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and over ...
 
Brought to you by the editors of Internet Retailer, B2B E-Commerce World and Internet Health Management, the Digital Commerce 360 Insights podcast covers news and stories of how the internet is revolutionizing commerce. It combines data insights with analysis listeners can apply to their own businesses, and includes interviews with industry executives and trendsetters.
 
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
 
Ritch In Life is a lifestyle podcast based on experiences in the fashion, retail world of designers and the luxury consumers who love them. It’s a how-to discussion. How-to modernize your wardrobe, recycle what you already own. How to get back at your husband or boyfriend for being a dick. Making peace with yourself. From how much money you make to how you look. After years of experience in psychology; aka shoe salesman stylist and designer, I learned a lot by partially listening to my clien ...
 
The Amazon Files is hosted by Kristin Ostrander a dynamic seven figure super seller and teacher who dedicates her energy to helping others start and scale businesses on Amazon. With 18 years of eCommerce experience, she is fully equipped to teach the necessary skills online sellers need to take their business to the next level. With a unique approach to Amazon, she created the Wholesale Bundle System & Framework™ Generating over $5 million in WholesaleBundle sales with her custom framework K ...
 
If you are looking for the perfect instructional sales podcast , this definitely isn't it. A little clucky, this podcast is just two sales people sitting at a table talking shop. Join Louis and Madison as they try to bring a little levity and humor to the day to day challenges of sales. As each episode focuses on a specific sales technique, they sift through their own experiences (and failures) and discuss what works and makes a salesperson successful.
 
The Corporate Data Show is a podcast dedicated to helping business executives manage their marketing data needs. Whether you’re dealing with B2B data, marketing specific data, or retail databases, this podcast is designed to help you think about managing your corporate data needs at the highest level. Each episode features an interview with a thought leader in the data business, discussing topics like: sales intelligence, data as a service, business intelligence, B2B Data, identity resolutio ...
 
Founded in 1964, Wingert-Jones started as a labor of love between two instrument salesmen with a passion for grand, high-end band music. Merrill Jones started small, attending the 1964 Mid-West National Band Clinic with just one piece: Emperata Overture by Claude T. Smith. From those humble beginnings, Wingert-Jones has grown into a nationally known publisher. Merrill Jones and George Wingert met as traveling instrument salesmen in the Midwest and became good friends with a number of connect ...
 
JSam Hilton, the host of ORB Radio podcast, is a six-figure online seller that has experience in all major eCommerce platforms. Online Retail Business Radio, or regularly known as ORB Radio, is the avenue where JSam teaches how to get started selling online for yourself. The goal is to create financial freedom, time freedom, and emotional freedom, for the listeners who want to take action in changing their lives. On ORB Radio JSam will talk about all of the major eCommerce platforms such as: ...
 
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show series
 
The CPG Guys, Sri & PVSB, are joined in this episode by Doug Miller CEO and Alan Lindsay VP of Product Management at PSignite which uses AI, IoT and blockchain to guild applications on Salesforce Clouds to provide clients with workflow-driven solutions with deep analytics. This is the second of a two part partnership episode series with PSignite. F…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Christina Vail, Director of Client Strategy at Profitero, the eCommerce performance analytics platform of choice for the world's leading brands. With Profitero, brands can measure their digital shelf performance across 8,000+ retailer sites and mobile apps in 50 countries, gaining actionable i…
 
This week on the Millionaire Car Salesman Podcast, Sean V. Bradley, CSP interviews Karen Rodriguez, the Director of Operations at Doral Automotive Group, a 3 rooftop automotive group in southern Florida. Their first store, Doral Lincoln in Doral, FL, is the 3rd largest volume Lincoln dealership in the nation. This location paved the way for their g…
 
We are closing off season 2 with a very important guest, a guest who has been on the show once before... Ritch Erani is back on a solo show and he is here to share all of his summer revelations. Tune in for an episode full of laugher and a few complains... Ritch Erani expertise. Rate and subscribe and get ready for Season 3 next week.…
 
No matter what title you give your CX leader, here are the best tips to recruit and select the right person. Invest in the right person in terms of salary, level of authority, and cultural fit Select a CX professional who has spent time in operations and leading teams Choose a leader who understands that results matter and feels responsible for dep…
 
Are you keeping yourself small? Are you DIY'ing your entire business? I was. Entrepreneurs have that mindset that we can figure it out ourselves. That's just the way we are wired. Throw in a creative spirit and drive - and well - we want to DIY it all. But in this episode, I want to share with you how you can think a little bit differently and crea…
 
I don’t think anyone’s going to be surprised to hear that the past couple years have been, let’s say, unusual. The global pandemic and economic crisis have set off a number of unexpected events in our world, and today I want to share with you something you may not have expected from me. For this upcoming Q4, I will be participating in retail arbitr…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Sinan Gurman - SVP of data & analytics, and Seema Kashyap - Director and practice leader of Marketing Analytics at WNU at WNS (Holdings) Limited (NYSE: WNS), a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics and process experti…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Dave Sommer Director, CPG, Retail Partnerships, Shopper Marketing and eCommerce at Facebook. Founded in 2004, Facebook's mission is to give people the power to build community and bring the world closer together. People use Facebook's apps and technologies to connect with friends and family, f…
 
This week on the Millionaire Car Salesman Podcast, Sean V. Bradley, CSP interviews Chuck Kramer, the Chief Operating Officer of Foundation Automotive Corp. Foundation Automotive Corp has a total of 22 dealerships in the United States and Canada and will be adding another 23 stores by January 2022. About Chuck Kramer & Foundation Automotive Corp Chu…
 
Today we are sharing strategy on adding Shopify or ecommerce to your brick and mortar with my friend and Shopify expert Susan Bradley of The Social Sales Girls! We will talk about tips and tricks on how to build an ecommerce Shopify site and find success. Susan had her own brick-and-mortar retail business in 1990 and sold her small chain of stores …
 
With all the things going around out there these days about Amazon and saturation and antitrust laws, and whatever else, I want to take today’s episode to clear the air and give you all a clear picture of precisely why Amazon customers aren’t going anywhere any time soon. There is a load of facts and statistics that prove this fact, and I want to s…
 
Way back in 1887, Lord Acton stated that “power tends to corrupt; absolute power corrupts absolutely”. People…society…don’t know how to behave when nobody is there to enforce the rules. So we give certain people power. They become authority figures. Anarchy ensues when authority collapses. Authority is a story. Resistance is when you don't believe …
 
The CPG Guys, Sri & PVSB, are joined in this episode by Seth Dallaire, the Chief Revenue Officer at Instacart, the leading online grocery platform in North America. Instacart shoppers offer same-day delivery and pickup services to bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada. Follow Seth Dalla…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Ayo Oshinaike, co-founder & CEO of Foodspace Technology, a SaaS solution that helps brands get complete, accurate, and rich shopper-centric data so their products are discoverable everywhere they’re sold online. Follow Ayo Oshinaike on LinkedIn at: https://www.linkedin.com/in/ayodeleoshinaike/…
 
The CPG Guys, Sri & PVSB, are joined in this episode by John Maltman, founder & CEO of e.fundamentals which helps CPG brands unlock eCommerce growth by transforming the knowledge, decision making & agility of brands online through actionable data and expert-led digital commerce insights. Follow John Maltman on LinkedIn at: https://www.linkedin.com/…
 
This week on the Millionaire Car Salesman Podcast, Sean V. Bradley, CSP interviews Ian Knell, the General Sales Manager at Medicine Hat Nissan in Medicine Hat, Alberta, Canada. Sean and Ian discuss the techniques on how to sell more cars that took Ian Knell from a sales associate to a General Sales Manager in six years. About Ian Knell Ian has been…
 
With a heavily successful career as a stylist and costume designer, David Thomas is finally ready to share everything with the world! Find out on the second part of this episode of Ritch in Life with David Thomas about his relationship with the Royal Family, how he got the Prince of Wales to write the foreword of his upcoming book Vanity Project an…
 
Here's two questions I get asked all the time: How big does my audience need to be to see profits in my shop? What should I be posting on social media to get the most people I can to visit my website? We don't have to have a million people following us in order to be successful. We just need the RIGHT people following us. It's all about the quality…
 
As exciting as I know the life of an Amazon seller can be, I’m also fully aware that it can, at times, be isolating as well. Family members may not understand the ups and downs involved in the work we do, and their eyes just might begin to glaze over when you try to explain it all. However, there are people out there who will enthusiastically liste…
 
I started this podcast claiming that the middle class was over starting in 1980. The era of Ronald Reagan in the U.S., Margaret Thatcher in the U.K., and Pierre Trudeau and the National Energy Program in Canada. Trickle down economics. Reduce taxes on the big guys…give them more money…and it will trickle down to the little guy. Mainly because of th…
 
Labor day is the time to ensure your team feels celebrated and enabled. Communication will drive understanding Training enables execution Recognition reinforces behaviors It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaura…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Vincent Yang, founder & CEO of Firework, a B2B interactive short form web story video platform for brands to engage and convert their website visitors. This is the first of a two part partnership episode series with Firework. Follow Vincent Yang on LinkedIn at: https://www.linkedin.com/in/vinc…
 
Do you have the courage to change your business model and strategy? To really challenge the status quo, you need to spend some time and energy on radical areas as well as be efficient with your existing business model. This episode features AJ Boelens, Managing Director at Innovation Connected and leading practitioner for customer-centric strategy …
 
The pandemic has altered everything every human on earth has ever known. Businesses shut down, millions of people lost their jobs, and it seemed that everything went into a standstill when Covid-19 plagued the planet. However, business owners found a way to maintain their presence. The world has thoroughly transitioned to relying on social media an…
 
David Thomas is a world-renowned, well respected fashion stylist with over 30 years of experience in the fashion world. He is considered one of the original pioneers of celebrity styling and was recently included in The Hollywood Reporter's 2017 "5 of Hollywood's most in-demand men's stylists" list. In 1982 at the age of 16, David Thomas was living…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Sherry Smith, Managing Director of Retail Media at Criteo, a global technology company that powers the world’s marketers and media owners with trusted and impactful advertising through its world-leading Commerce Media Platform, a suite of products that activates the world’s largest set of comm…
 
A replay from Episode #58 for our Encore Series this month! We are featuring some of our most popular and most downloaded podcasts for this round and you won't want to miss them! They are extremely relevant as you are planning for the holidays. It's important to level up and become that CEO right now. Enjoy! I know…nobody wants to talk retail math …
 
On today’s episode, I break down the five main excuses people give for not jumping on board with wholesale, beginning with the idea that it’s too expensive. I explain why wholesale is actually extremely affordable, and offer plenty of great strategies to help keep costs down when placing your orders. Next, I bust the myth that people can’t find who…
 
So how big is big, bad retail? Let’s look at sales. In 2019, Costco had sales of $153 billion. Amazon came in at $158 billion. And Walmart? $524 billion. Half a trillion dollars…every year. Almost double what Costco and Amazon sold…put TOGETHER! That’s insane. If Walmart was a country, it would rank 27th in GDP…bigger than Austria, Ireland or Israe…
 
In this episode, I talk about the keys to creating a world class training program for your customer experience. Start with the end in mind Focus on behaviors Design content for all learning styles Recognize and celebrate those who perform well after training It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Key…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Austin Wildmore, VP of Product Strategy at PSignite which uses AI, IoT and blockchain to guild applications on Salesforce Clouds to provide clients with workflow-driven solutions with deep analytics. This is the first of a two part partnership episode series with PSignite. Follow Austin Wildmo…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Joe Laszlo, VP of Content for Groceryshop which brings together leaders from the entire grocery ecosystem, including established and startup CPG brands, supermarkets, c-stores, drug stores, general merchandise stores, discount stores, ecommerce players, warehouse clubs, grocerants and non-trad…
 
With a happy team in your dealership it is inevitable that your customers will be happy, yet that is not always the case. Our automotive industry is in a state of focusing on volume numbers and becoming a low priced leader because of the inventory crisis. However, this mindset of sell, sell, sell is damaging the relationships between our dealership…
 
Today, we have for you a very special episode of Ritch in Life featuring Mary Carney. Also known as Ritch's mother-in-law... Tune in and listen to this resilient woman talk about creating your own destiny at all ages of life. She shares insight on raising twins, getting robbed at gunpoint and losing 62 lbs at age 71. Find out what this amazing woma…
 
In this episode, I interview the dynamic duo at AmFund about creating amazing donor and member experiences: Set expectations through clear communication Sharing the "why" and the mission makes membership and giving meaningful When donors feel included in the successes it gives their donations value Ask donors why they give and what success looks li…
 
A replay from Episode #50 for our Encore Series this month! We are featuring some of our most popular and most downloaded podcasts for this round and you won't want to miss them! They are extremely relevant as you are planning for the holidays. It's important to level up and become that CEO right now. Enjoy! One question I received from a coaching …
 
I can’t tell you just how excited I am today to check an item off my bucket list as I welcome Trav Bell, The Bucket List Guy himself, to the podcast. As a self-appointed ʻBucket Listologistʼ, Trav has obsessively studied the Bucket List phenomenon and blended the worldʼs best Positive Psychology principles to create his own unique Bucket List Life …
 
That’s just it. For capitalism to succeed, we have to consume. We have to buy more and more things. And if our income doesn’t match the lifestyle that we’ve become accustomed to…if we don’t have enough money to consume what we want…well then…we’ll just borrow the money…most of the time from a bank. But banks are in the business of making money, at …
 
The CPG Guys, Sri & PVSB, are joined in this episode by CPG Chief Practice Officer, Dipita Chakraborty and CPG Principal Consultant Prateek Trivedi from Fractal, one of the leading providers of AI and analytics globally to the world’s most admired Fortune 500® companies. Fractal’s mission is to power every human decision in the enterprise by bringi…
 
I don’t like what’s happened with formal education these days. You come out of high school, and whether it’s your parents…friends…or society as a whole…there is an expectation that you continue your education in college, trade school, or at university. And once these institutions figured out supply and demand, they started to charge more for the pr…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Bryan Melo, Senior Director of eCommerce at Freixenet-Mionetto USA, one of the largest sparkling wine companies in the U.S. Follow Bryan Melo on LinkedIn at: https://www.linkedin.com/in/bryan-melo-7ba64b55/ Follow Freixenet-Mionetto USA online at: https://www.freixenetmionettousa.com/ Bryan an…
 
The Millionaire Car Salesman Show Notes: Marketing in a dealership is just as important as having cars on the showroom floor, and it’s impossible to run your dealership without either! Professionals in marketing management are much more valuable than advertisement agencies, and much more cost efficient. Communication to a community or an audience i…
 
Terence McFarland is a CEO, an editor, a stylist, an Associate Executive Director, a producer, a director, a retail buyer, a teacher, a journalist, a board chair, and much more. He was the youngest person to ever become a Fashion Editor for Interview Magazine and has worked with brands like Calvin Klein and Ralph Lauren in New York City. At the pea…
 
In this episode, I talk about the 7 pieces of providing amazing customer experiences for your clients and customers. Safety Service Urgency Execution Memories Expectation Inclusiveness It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retai…
 
A replay from Episode #48 for our Encore Series this month! We are featuring some of our most popular and most downloaded podcasts for this round and you won't want to miss them! They are extremely relevant as you are planning for the holidays. It's important to level up and become that CEO right now. Enjoy! Are you constantly asking yourself, wher…
 
If you have ever wondered what it takes to succeed as an Amazon seller (and, really, who among us hasn’t?), today’s episode has the answer for you: practice. I have found over the years that there is a common thread running through situations where sellers seem to hit roadblocks on their path to success, and that is a lack of thorough, consistent, …
 
The CPG Guys, Sri & PVSB, are joined in this episode by Mark Detelich, Chief Product Officer at Syndigo which enables commerce by supporting the efficient transfer of product information through its network of brands and their customers. The company provides descriptive product and nutritional information, images and other digital media, powered by…
 
The CPG Guys, Sri & PVSB, are joined in this episode by Daniel Yaffe, the co-founder & COO of AnyRoad, the leading Experience Relationship Management (ERM) platform enabling global brands to properly measure, scale, and implement their experiential marketing campaigns. Follow Daniel Yaffe on LinkedIn at: https://www.linkedin.com/in/danielyaffe/ Fol…
 
How can we rethink, rework and retell plastics? "Anyone who is getting active in this field has to go into uncharted territory basically. Do stuff that's not been done before. And fail of course." Fridolin from HolyPoly joins us for an in-depth conversation around the circular economy and its challenges and the sustainability transformation that co…
 
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