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Welcome to the Pharmacy Business & Career Network Podcast, brought to you by the Pharmacy Guild of Australia. Focussing on pharmacy management and ownership, the PBCN podcast supports the improvement and growth of your business performance with insights and advice from a range of industry professionals. The PBCN Podcast; supporting your journey every step of the way.
 
The Business of Pharmacy Podcast is an interesting and entertaining weekly podcast discussion on the business of pharmacy. Hosted by Mike Koelzer, an independent pharmacist in Grand Rapids, Michigan, each episode covers a new topic relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.
 
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Summary: Patrick Lot, an executive and leadership coach, is discussing the gap between the expectations of employees and the reality of what is seen in the workplace, specifically in the field of pharmacy. He discusses the importance of investing in staff and creating a culture of trust and accountability within the organization. Discusses the gap …
 
In 2022, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answ…
 
Show Notes: Tyson Clark of MotherofSkill.com, discusses the importance of assertiveness in developing leadership skills and enriching relationships He believes assertiveness is often confused with aggressiveness Discusses how passiveness and aggressiveness can be blended together for effective communication Mentioned his unique perspective on the t…
 
Nicolle McClure and Mike Koelzer discuss the challenges of marketing for community pharmacies and the importance of both digital marketing and personal interactions, as well as the difficulty of tracking marketing effectiveness and the need for independent pharmacies to differentiate themselves through personal relationships and community involveme…
 
In 2022, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answ…
 
"Trauma is not limited to veterans. It's not limited to you going overseas in the middle of nowhere and getting in your battle zone and coming back with flashbacks and nightmares. It's about things that didn't happen to you, that was supposed to happen to you." - Helen Sairany Helen Sairany is the CEO and Executive Vice President for the Florida Ph…
 
In this podcast episode, Doug Hoey, R.Ph., CEO of the National Community Pharmacists Association, bravely confronts the FTC's historically anti-pharmacy stance, inspiring 24,000 responses to challenge the decades-old consumer welfare standard and restore competition for consumers. Doug Hoey, R.Ph. is the CEO for the National Community Pharmacists A…
 
There was a pupil-free day in Canberra recently and the Guild invited all the employees’ kids to come and hang out at the office. We let Chloe, the host's daughter, chat to the kids and ask them what they think their parents did at work all day. Then, Chloe when and spoke to the parent to get the actual story. Chloe found that some people like watc…
 
In this podcast, host Mike Koelzer interviews Nicolette Mathey, a pharmacist and owner of a consulting firm that focuses on sales and marketing for independent pharmacies. Mathey discusses the importance of finding a niche for your pharmacy and aligning it with your passions, profits, patients, and payers. She also highlights the need for pharmacie…
 
In this podcast episode, Gareth Shaw of Doceree discusses how his company is working to empower Life Science brands to better engage healthcare professionals through digital media and messaging, with a focus on driving meaningful engagement. You will learn about how programmatic technology and big data are making marketing more efficient and effect…
 
There’s a lot of information out there about how to support mental health and wellbeing in the workplace, but today’s episode offers something a bit different. Our guest, Minky van der Walt, from Tempo Therapy, works with health and education professionals to shift their experience, particularly during times of high stress. Minky is a qualified mus…
 
Follow Jena Quinn, PharmD, on her journey as she boldly takes on the challenge of transforming healthcare for medically-complex children, facing challenges to ultimately reach her goal of providing comprehensive medication management to every patient. Jena Quinn is a business owner and pharmacist of Perfecting Peds, a company she started a year ago…
 
Kristin Tallent, PharmD, discusses what she has learned in her new business a year in. www.collaborativetherapeutics.com Please support The Business of Pharmacy Podcast™ by checking out our sponsors at www.bizofpharmpod.com/sponsors/ QV4gLoDcyxO4SLFVYjXZ
 
The Christmas season is well and truly upon us! Pre-Christmas sales are forecast to hit $60 billion in the six weeks leading up to Christmas – a staggering figure. But, as the silly season approaches, have you considered how you will activate a retail strategy to keep more margin in your pocket this sales period? Our guest today is the CEO and Foun…
 
Ned Milenkovich, PharmD, Atty, discusses his time spent on a state pharmacy board. https://www.muchlaw.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
Shannon Pukl, PharmD, MBA, discusses how her company fills a void for pharmacy business education. https://healthcareleadershipcertificate.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
The Framework for Change is a key strategic document for the Guild, but more importantly, it’s a guide for pharmacies. In 2018, The Guild embarked on the most significant strategic research project in its history. What was then called CP2025, aimed to forge change and growth pathways for pharmacy businesses in manageable, bite-sized increments. The…
 
John LaMattina, PhD, former president of Pfizer Global R&D, discusses his most recent book "Innovation, Medicine & Drug Prices"https://www.amazon.com/John-L-LaMattina/e/B001JSHGZ4/ref=aufs_dp_fta_dskPlease support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.…
 
Johny Kello and Renee Zawaideh talk about launching the new wholesale marketplace, MatchSquare https://www.matchsquare.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
It's Cyber Security Awareness Month and we’re taking the opportunity to provide an important refresher about the dangers lurking in the digital world and what we all need to do to protect ourselves, our businesses, and our patients. This year’s theme was “Have you been hacked?” and to wrap up the month, we are bringing you this special deep dive ep…
 
Trevor Daer, BESc, CEO of president and founder of Granite Peak Analytics discusses how he analyses PBMs for businesses. https://granitepeakrx.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
Shawn Bjorndal & Kevin Walker, PharmDs, of RPhAlly discuss their evolving startup. https://rphally.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
Unless you’ve had your head in the sand for the past two years, you will be keenly aware of the challenges around recruiting and retaining good staff. You may, or may not, be as attuned with the actual costs involved, financial and otherwise, when staff turnover is high. This episode is full of practical, sage advice and tips for pharmacy managers …
 
Antonio Ciaccia & Ben Link, PharmD, 3 Axis Advisors and 46brooklyn discuss how the pharmacy market is impacted by vertical integration. https://www.3axisadvisors.com/ https://www.46brooklyn.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.…
 
Debbie Marcello, RN, CEO of Happier at Home discusses pharmacists owning a home care franchise. https://happierathome.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
We’re sharing a session hosted at the Australian Pharmacy Professional conference, earlier this year. During the session, titled “Are You The Future of Pharmacy?”, we heard from three inspirational business leaders about the stepping stones that led them to this point in their respective careers. Our panelists were: Lucas Patchett is one of two fou…
 
Maryam Khazraee, PharmD, MBA, founder of RxPharmacist discusses her interest in venture capitalism. https://rxpharmacist.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
Jennifer Moulton, Pharmacist, president of CEimpact discusses the business of continuing education for pharmacists. https://www.ceimpact.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
Each year, in September, we celebrate World Pharmacists Day. This year’s theme, United in Action for a Healthier World, showcases pharmacy’s positive impact on health around the world. Here in Australia, we saw this play out with the incredible contribution pharmacists made to the COVID-19 vaccination rollout; millions of vaccines in arms when we n…
 
Adam Wheeler, MD and Steven Stewart, PharmD, Big Tree Medical discuss putting medical offices in pharmacies. https://www.bigtreemedical.com/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
Leyla Hannbeck, MPharm, MBA, Assoc. of Independent Multiple Pharmacies (AIMp) discusses pharmacy challenges in the UK. https://www.aimp.co.uk/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
 
Dr. Hester Wilson discusses painful conversations; those tricky topics around pain medications. Dr. Wilson is a GP in Sydney, an addiction medicine specialist, and chair of the special interest group in Addiction with the RACGP. When it comes to pain, there is often more to the story than meets the eye. Dr. Wilson says it’s important to take a comp…
 
Terri Bakker, Retail Manager at TerryWhite Chemmart in Rosny Park,Tasmania, manages much more than you might think. Terri is passionate about delivering very important, and perhaps not so well understood, services for NDIS patients. For those who need it, however, it makes a world of difference. This episode is an important window into the NDIS ser…
 
The National Australian Pharmacy Students’ Association (NAPSA) represents students from 17 universities nationwide studying either an undergraduate or postgraduate pharmacy program. NAPSA is committed to advocating for Australian pharmacy students to ensure their future is prosperous and their status, rights, and privileges are protected. Today we’…
 
It’s National Pain Week and for this episode we are speaking with Giulia Jones, CEO at Pain Australia. Giulia talks to us about what pain is, how it affects people living with chronic pain, and the role pharmacists working in the community can play to help them live better, fuller lives. You might find these links useful: National Pain Week 2022 ru…
 
Anaïs Webster Mennuti and Kim Kessler discuss their new documentary that exposes the understaffed and overwhelmed reality of retail pharmacy. https://www.wouldyoulikeshotswiththat.com/
 
National Diabetes Week runs from the 10th – 16th July. Said to be ‘the epidemic of the 21st century’, chances are you see patients in your pharmacy on a daily basis who make up the approximately 1.8 million Australians with diabetes. However, have you considered a business model that offers one-on-one support, education, and care for diabetes from …
 
For our regular listeners, you will recall we recently spoke with John Briggs about how our community pharmacists can be leaders and connect with their local Indigenous communities and play a vital role in supporting indigenous communities. We found this such an insightful conversation that we wanted to explore and share examples of pharmacies doin…
 
Brad Butt, along-side his work as Managing Partner at Cooleman Court Pharmacy, established Men’s Health Down Under in 2013. Men’s Health Down Under has grown to be the largest men’s health pharmacy clinic in Australia, providing men with professional expertise for specific health issues, without any embarrassment or privacy concerns. Brad is a phar…
 
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