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I Meet Hotel is a podcast connecting you to the future of travel and hospitality. Our mission is to deep-dive into what matters most to our Hoteliers community. We’ll bring you weekly updates on the state of the industry, the experts who directly influence them, and delve into the issues that affect hospitality, history, and what we think the future looks like.We also want to hear from you. If there is a topic you would like to feature on one of our next episodes, email us at info@imeethotel ...
 
The IHG Owners Association are the most established, successful and distinctive hotel owners association in the industry. With more than six decades of experience, we know what it takes to bring about unprecedented change and achieve monumental goals.We are pleased to present to you this series of bi-monthly podcasts with the IHG Owners Association hosts, Carly Hunt and John Stuart, as we discuss “Hoteliers Hot Topics” aimed at IHG franchisees, bringing you key insights for the market throug ...
 
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show series
 
Join host Kristian Lupinski and special guest Sheila Krishnan, the Commercial Director at Hamilton Hotel Partners, as they discuss new trends in business intelligence, different stages of the booking process and what Hoteliers can look out for in the future. Plus at the beginning of the episode, we have a brief interview with the SHMS Student Direc…
 
As the world returns to travel, accommodations have to adapt quickly to a new type of guest. This week, host Kristian Lupinski and Founder and CMO of Smiling House Luxury, Moriya Rockman, discuss the current state of short-term rentals, what a traveller looks for in an accommodation, and how hoteliers can utilise unique selling points found in the …
 
This week we dive into the state of hospitality in the UK with special guest, CEO and Founder of TIP Hospitality, Martijn Mulder. In this episode, we take a closer look at how hospitality has been affected by the pandemic, Brexit and how hoteliers can retain staff through programs such as TIP Hospitality. Support the show (https://www.patreon.com/i…
 
In this episode the IHG Owners Association are joined by Carol Dodds, SVP Commercial at Interstate Hotels and Resorts and Andrew Secker Group Director of Sales at RBH Management, to talk “All things Commercial.” Carol and Andrew talk with John Stuart from the IHG Owners Association about the summer recovery, the impact of this on operations in the …
 
Did you know that about only 6% of hotels in Latin America (LATAM) are operated by global chains? Meaning that 94% are independent. With a range of options that are out there for independent owners, how do they know what will work best for them? How do they compete but also retain their sense of individuality? This week join host Kristian Lupinski …
 
We are back with Season 2! What is total revenue management? What are some missed opportunities for revenue that are common among hoteliers? And what can hoteliers do about it? Join host Kristian Lupinski and special guest Pablo Torres as they discuss these topics and more! Support the show (https://www.patreon.com/imeethotel)…
 
This week we welcome Michael McCartan, the Chief Growth Officer of Atomize. In this episode, we discuss revenue management technology and the need to stay up to date with the latest technologies. Support the show (https://www.patreon.com/imeethotel)I Meet Hotel
 
This week we welcome fellow hospitality podcaster 🎤 Wil Slickers of Slicktalk the Podcast. We dive into Wil’s professional career and the importance of creating valuable content for hospitality professionals. Support the show (https://www.patreon.com/imeethotel)I Meet Hotel
 
🙌 New Podcast Up! 📻 This week, we speak with 🎤 Lee Curtis - the CEO and co-founder of Reside Worldwide. We explore corporate business travel and what the future may look like. We also discuss what hotel owners can do to add that extra level to the guest experience. Support the show (https://www.patreon.com/imeethotel)…
 
In this episode, we welcome Adele Gutman Milne who is the host of the Hospitality Reputation Marketing podcast. We explored alignment, the importance of all being on the same page from sales, marketing, operations and communications for the best guest satisfaction and higher revenue. Support the show (https://www.patreon.com/imeethotel)…
 
In this episode, host Kristian Lupinski is joined by Abbie Michaelson, Chief Operating Officer at Meeting Package, as they discuss digitising your venue space. Meeting Package fills a really interesting need - one that hotels and venues need even more in this era of Zoom get-togethers. Support the show (https://www.patreon.com/imeethotel)…
 
Technology is a favourite subject of ours, and this week, we speak to Steve Davis, CEO of Operto about their guest technologies. With years of development, Operto - a tried and tested system - provides software for assisting in the contactless solution and overall management of vacation rentals, hotels and other accommodations. It uses the Internet…
 
Chris and Ewen catch up with Howard Wilcox and Dr Hilary Cooke and talk all things lean, how this applies to hospitality and how working more efficiently can make life a little bit easier. MIDAS - https://masterinnholders.co.uk/midas/ Created by Merlin Consultancy - https://www.merlin-consultancy.org/…
 
Web apps, IoT (internet of things) and Cloud-based technology has a lot it can offer in hospitality. Join host Kristian Lupinski and - CEO and Co-founder of 4Suites - Lennart De Haan as they discuss the potential ways to increase revenue, create hyper-personalisation and build a unique guest experience. Support the show (https://www.patreon.com/ime…
 
This week, we are discussing Bimble. Bimble is an application to digitally store all your favourite places to visit and share them across users. How does it work? How can you, as a hotel, use it to create a unique stay for your visitors? Join host Kristian Lupinski with Bimble's CMO and Co-founder, Julia Mallaby as they discuss potential ways you c…
 
Still using pen and paper for admin work? Why? Do you have multiple systems for housekeeping, guest services and maintenance? Again, why? In the digital age, there are so many solutions available, and in today's world, it may be time to catch up! Join host Kristian Lupinski and special guest Svetlana Udalov Founder and CEO of HKeeper, as they discu…
 
Is the traditional office a thing of the past? Was the pandemic the catalyst or were we headed in this direction prior to it? Join host Kristian Lupinski and special guest Fatima Koning - Chief Sales Officer for International Workplace Group (IWG) - as they discuss the future of co-working, the predictions of the traditional office and the new conc…
 
Among the trends in response to the pandemic, the demand for safety and security has stood out. And in the past twelve months, travelers have become increasingly aware of the importance of securing their trip—of insuring it. We are joined by special guest Noam Shapira, co-founder and co-CEO of Setoo, who will talk about the landscape of insurance i…
 
Chris & Ewen catch up with Kate Plowright - Founder & Director of Selling Savvy. Kate shares her top selling trends and predictions for this year and provides some tips for maximising sales in a post COVID world. MIDAS - https://masterinnholders.co.uk/midas/ Selling Savvy - https://sellingsavvy.co.uk/ Created by Merlin Consultancy - https://www.mer…
 
In this episode, join Kristian Lupinski and special guest Loren Christie as they discuss the return of travel to North America. What does the summer season look like for the USA and Canada? When are the borders going to open up? How are both countries approaching the season? What can hotels expect in the coming months? These and more answered in th…
 
Do you just use auto-translate on your web pages? Or have you ever clicked your native language on a website and just shook your head? Can you imagine the loss of potential revenue by having a badly translated website? This week we caught up with the Commercial Director at Attached - language intelligence, Matthijs Kooijman, where we discussed just…
 
In a bit of change from our typical format, join host Kristian Lupinski and VP of Business Development Caroline Dal'lin as they have a candid conversation about the new Apple iOS update. In this episode, we will discuss the new anti-ad tracking feature and its implications on the travel industry. Support the show (https://www.patreon.com/imeethotel…
 
Chris and Ewen continue their chat with Steve and Roger. Finishing their 5 trait model for Olympic Performance and discussing what this means for people in hospitality. MIDAS - https://masterinnholders.co.uk/midas/ BackleyBlack - https://www.backleyblack.com/ Created by Merlin Consultancy - https://www.merlin-consultancy.org/…
 
Many of us have brilliant ideas - What can make our life better? What is the next best thing? How do you equate your vision into reality? Join host Michael Ros and Kristian Lupinski as they discuss what it takes to build a successful start-up and take it to the next level. Support the show (https://www.patreon.com/imeethotel)…
 
Chris and Ewen talk to Olympians Steve Backley and Roger Black to discuss all things performance and how sporting performance links to the workplace. MIDAS - https://masterinnholders.co.uk/midas/ BackleyBlack - https://www.backleyblack.com/ Created by Merlin Consultancy - https://www.merlin-consultancy.org/…
 
What are non-fungible tokens (NFTs)? How can they change the landscape of hospitality? Are traditionally OTAs a thing of the past? This week special guest Luca De Giglio describes what are NFTs, his experiment in renting properties using NFTs and what he thinks the future looks like in the realm of digital assets. For more information, see Luca's l…
 
Subscription is a common term - Netflix, Spotify, and Amazon are all big players in the subscription model. But did you know that Bidroom is the first membership-based marketplace for travel lovers? Join Michael Ros and Kristian Lupinski as they discuss Bidroom’s origins, various evolutions and why it is an Online Travel Community rather than an On…
 
Work-cation was a term typically reserved for working nomads, but due to the effects of the pandemic, it has become a feasible method of working for all industries. Should hotels jump aboard the work-cation bandwagon? What can they do to attract such guests? Join Michael Ros and Kristian Lupinski as they discuss the pros and cons of work-cations. S…
 
This month Chris and Ewen talk motivation with Dr Katherine Bond and how it links to business and personal performance Katherine is one of the UK’s most experienced Performance Psychologists. With a career spanning over 20 years, she’s worked extensively in elite sport and in the business sector. MIDAS - https://masterinnholders.co.uk/midas/ Mezzan…
 
Are robots going to take over the industry? Is automation the way of the future? Join Kristian Lupinski along with special guest Simone Puorto as they discuss technologies that currently exist for hoteliers and predict what the future will look like in the hospitality industry. Support the show (https://www.patreon.com/imeethotel)…
 
What is rate parity? How does it affect hoteliers? And what we think the future looks like. Join Hosts Michael Ros and Kristian Lupinski as they discuss the implications of rate parity and why hotels are still paying upwards to 25% in commission. Support the show (https://www.patreon.com/imeethotel)I Meet Hotel
 
Chris and Ewen catch up with Klaudia Mitura a work psychologist, and a learning and development specialist. Chris, Ewen, and Klaudia talk about all things "Resilience" from how to improve your personal resilience, the science behind it, and how-to implement it into the challenges we will face in the future. MIDAS - https://masterinnholders.co.uk/mi…
 
Chris and Ewen catch up with Rob Ledward-Smith from Champneys Tring and talk MI Aspiring Leaders, St Julian Scholars and all things hotel finance. MIDAS - https://masterinnholders.co.uk/midas/ Created by Merlin Consultancy - https://www.merlin-consultancy.org/MIDAS
 
An educational podcast hosted by Ewen Thomas and Chris Tod that explores the careers of amazing hotel professionals. Each episode covers a topical educational subject relevant to the industry today. Part of MIDAS - an educational hub created by the Master Innholders. MIDAS - https://masterinnholders.co.uk/midas/ Created by Merlin Consultancy - http…
 
You've launched a new website, you've told visitors they will get the best rate but you're still not getting direct bookings. In this episode we discuss the major ingredient accommodation providers are forgetting when launching a direct booking strategy.Hoteliers Survival Guide
 
Listening to this episode will enable you to connect the buyer's journey with your marketing plan. By the end of the episode, my hope is you will be able to see the big picture and connect the dots of what you publish and what your prospective guest wants. Social Media and Digital Marketing are often rammed down our throats as the best thing since …
 
You will learn in this episode: •The benefits of social media •The cocktail mix of content that gets you results •Systems you can use to cut your social media time down •Secret tips to accelerate your social media presence Questions Answered for you: How does social media enable to you to build relationships? How does social media enable you to com…
 
Understanding the Hotel Marketing Funnel can transform your results online. Learn the journey that prospective travellers need to go through in order to buy from you. Discover the nurturing process each paying guest will go through and how this drives your content marketing plan. By the end of this podcast you will understand what marketing strateg…
 
Stop wasting your advertising budget and show your advert only to those who want to stay and spend money at your accommodation. Using this Facebook Advertising Strategy means you will only ever show your advert to someone who has shown interest in your accommodation. The added bonus is you can stop showing the advert to them if the check-in and che…
 
Google Travel Ads is now open to Independent Hoteliers and Accommodation Providers This is a new way to get direct bookings Explain why costs are low and return on investment is high. Talk about how to get started with Google Travel Ads Links and full description available https://occupi.online/16Hoteliers Survival Guide
 
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