Clinical Governance, What Does It Mean For Me - Claire Bekema and Chloe Hennessy - Ep 97


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You have heard the term, 'clinical governance' before but not fully understood what it means. However, clinical governance is an increasing area of focus for pharmacies.
Clinical governance is also a focus of the Guild. A key component of the Guild’s Centenary Strategic Plan is to prioritise and enhance the quality and safety of pharmacy services and clinical governance forms a key part of this.
Clinical governance is highly important in every pharmacy, and our aim today is to understand a little more about what it is, why it’s important, and step through it in a simple way to help you ensure you have good governance in your pharmacy.
Who better to take us through it all than Claire Bekema, and Chloe Hennessy from the Pharmacy Guild.

Claire Bekema is a Guild Senior Pharmacist with experience and expertise in quality improvement, accreditation, and clinical governance.
Chloe Hennessy is the Guild Director, Clinical Governance & Quality, and has over 15 years experience in pharmacy accreditation, quality, and change management and has strong passion for continuous improvement.

If you would like more information about clinical governance, contact the Guild via or speak with your local Guild representative. There is also a range of QCPP resources and information available via


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