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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
Stewart Carmichael: Schroders, Chief Technology Officer
Manage episode 204359159 series 2286264
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When Stewart Carmichael joined Schroders in March 2015 he was given the task of overseeing a digital transformation at the firm. Two and a half years on, that process is in full swing and technology is now very much at the heart of the business. He tells us how he’s gone about implementing this culture shift. This episode is part of our series called Making Digital Work, powered by Computacenter.
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